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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 5,635 reviews
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome investment, couldnt be happier with the purchase i have made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece and quiet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present for my husband... Thank the Lord I don't have to listen to the people he plays with or his game lol.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product so far is Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So had this item for a month and on day 28 the item no longer wants to connect or charge and even when it is on the dock and the dock knows its there the software doesn't. Wrote Astro no response and when I called best buy to do a simple exchange I got the run around on it. Now I do understand that electronics are only returnable up to 15 days out but I just want to exchange and hope I got a dud and best buy could damage out the product or deal with Astro. Still waiting to hope Astro makes this right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset, I am glad that I chose this one as an upgrade! I would highly recommend this headset.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as before!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new Astros don’t even compare to the old ones! The new charging method is nice but honestly they must have cut corners with the audio quality as these do not sound nearly as good as the ones we have from several years ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great for the XBox and your PC. This comes with Dolby Atmos so you can fine tune your audio. Great product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Improve charging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great when they work 80% of the time they need to improve the charging but other than that they are good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback. We appreciate your positive comments about the A50's performance. We're working on improving the charging experience for future versions. Let us know if you have any other questions.

  • Rated 5 out of 5 stars

    A50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about them. Nothing about them that i dislike

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    don’t recommend :/

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of this. the game audio was not near as good as my A40’s.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro Gaming A50 Gen 4 headset. We understand that the audio quality may not have met your expectations compared to your previous A40s. We'll take your comments into consideration for future product improvements to enhance the audio experience.

  • Rated 5 out of 5 stars

    Gift for husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love they work great! My husband said the best gift ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST EVER!!!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headsets I have ever owned, these did not disappoint, the functionality of the headset is like no other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever owned by far zero complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little on the edge about spending $300 on a headset but they are worth every penny. I have nothing but good to say about this headset so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too expensive and far from pefect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and clarity, but I lost the ability to turn down the chat volume from the game volume after 3 days of use. These should peform flawlessly for $300. Returning....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for him

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it. Great gift idea for all gamers out there!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound.. bad durability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great headphones but the durabilty is a bit weird, it lasts for a while but the breaks from the head foam and the band..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and he loves them!! He said they have everything he was looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (XBOXONE Version) HORRIBLE EXPERIENCE!!! Must update firmware out of the box. Everyday I have to do a hard reset. Headset will disconnect daily, and no matter what button or switch you touch, headset will not work until you disconnect power from base station. Sent email to ASTRO for help. Their website confirmed receipt of my message and stated they will contact me within 1 business day...That was 4 days ago, no response yet. Expensive and horrible customer service. DON’T BUY. OR YOU’LL BE VERY SORRY YOU DID!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless headset is amazing and since it comes equipped with a tone of dolby features I use it for movies late at night as not to disturb my kid

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Astro vs steel series wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks way better than steel series but fits too tight around head where steel series is much lighter airy. Sound is too sharp for me. What does that mean? I can hear way too much which you might think is amazing but it gets annoying. Steel series artic pro i can hear everything but with astro i can hear the dogs barking till my ears bleed or bird chirping louder than the ingame when i play far cry 6. Wheb i watch katt williams i can hear the audiences commenting or talking which is too wierd for me...steel series is much more subtle ..so i refunded and spent more for artic pros wireless....no regrets.

    No, I would not recommend this to a friend