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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 5,626 reviews
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this headset so much best by far! Would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money. Stick to what you know.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get these headphones after doing hours of research. I have always owned turtle beaches but wanted to do something different and saw that these come highly recommended. HOWEVER, as you can see in the product image - there’s a piece that provides support (like a pillow) to the top of your head while wearing the headphones. That piece since day one has consistently popped off. Now, you may assume it’s because I might have a big head - but this is inaccurate as this happens on an 8 year olds head. I initially just kept the piece off so I wouldn’t have to keep snapping it back into place BUT after a while of wear, the headphones become extremely uncomfortable and push down on the top of your head. This has become so annoying that I’ve considered chunking these bad boys into the highway but with the amount of money that I paid for them - I cannot. So basically, don’t waste your money on these. Just stick to a brand that you know is put together well and doesn’t cost nearly as much.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wears these while gaming and he says they are "awesome." They block out a lot of outside noise so its easy for me to sneak up on him while he's playing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flagship Brand. Low quality material

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these in hopes that they could replace my old Steel Series headset. They worked great for about 2 days before I started seeing issues. I could not update the firmware for the headset and then they would not properly charge on the base. They would work for a little after hard resetting them but then stop working again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That sounds like an issue. Let us see this through for you. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    I love theseeeeee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for PlayStation 5 , noise cancellation and more things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset. Cant believe I didnt consider this before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset, I am glad that I chose this one as an upgrade! I would highly recommend this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro 50 headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the PA4 Slim and the optical cord is different or isn’t available on this item (PS4) so we still are in search of a compatible cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ears

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Have been using them everyday now. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest the best most beautiful experience out there

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Great headphones but low sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfortable headphones, but sound quality is very very low. Could not get this to sound better reached out to Astro tech and they directed me to their online setup but still low sound quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base is nice and allows you to charge something else at the same time. Only issue I’ve had is the volume is low when playing some games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and he loves them!! He said they have everything he was looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product so far is Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So had this item for a month and on day 28 the item no longer wants to connect or charge and even when it is on the dock and the dock knows its there the software doesn't. Wrote Astro no response and when I called best buy to do a simple exchange I got the run around on it. Now I do understand that electronics are only returnable up to 15 days out but I just want to exchange and hope I got a dud and best buy could damage out the product or deal with Astro. Still waiting to hope Astro makes this right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Piece and quiet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present for my husband... Thank the Lord I don't have to listen to the people he plays with or his game lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Headphones!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t own any other kind! Super easy to use and recharge!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as before!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new Astros don’t even compare to the old ones! The new charging method is nice but honestly they must have cut corners with the audio quality as these do not sound nearly as good as the ones we have from several years ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great for the XBox and your PC. This comes with Dolby Atmos so you can fine tune your audio. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones for gaming. One of the best around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It’s great for work and entertainment, would definitely be buying next generation.

    I would recommend this to a friend