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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5636 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 5,636 reviews
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as one would hope of a headset costing this much. It is an investment but it works well for a family man who needs some focus at times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connection problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has trouble staying connected to the console…have to constantly unplug the usb cable from the console and reconnect it just for it to reset…might be Bluetooth interference not sure

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Design flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works like a dream, however pad on top of the set pops off when adjusting over the ears. Son has to tape it down. Sad for a 300 dollar pair of headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest the best most beautiful experience out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Headphones!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t own any other kind! Super easy to use and recharge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one I’ve had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money! Was hesitant on spending that much money, but we’ll worth it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dock not charging headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it march 2024 it is October 2025 and my dock will not charge my headset

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Read before buying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great....when they work. 85% of the time you have to get up and reset the base station by unplugging the power and plugging back in. They will work as long as sound is being broadcasted through them but as soon as sound stops so does the connection to the base station. I’ve spoken to Astro and they said I needed to update. I’ve updated the head phones many times and this does not fix anything and they would not help me any further. Buyer be ware. For the cost they a joke. Go with a Turtle Beach or another brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They took a step back not forward with quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the previous generation. My band broke the first time i put it on... this one definitely feels like the cheapest headset I've gotten from astro and makes me seriously reconsider buying one again. After gorilla gluing the band back together it didn't break again. But i shouldn't have to do a home fix for a $300 headset. Comfort wise feels like a downgrade from the previous gen. This is my 3rd pair of astro a50s. Started with the wired ones, the cable failed on me, but i loved them so much i got the green a50s. Wireless was huge, i still use them for my pc. The new edition for my series x is sad and depressing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset but not the greatest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be 5 stars if the base stayed connected

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones for gaming. One of the best around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The absolute BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming headset ever and I would recommend them to anyone who wants to take their gaming experience to a whole new level.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset ever.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely, undoubtedly the best headset I’ve ever owned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money. Stick to what you know.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get these headphones after doing hours of research. I have always owned turtle beaches but wanted to do something different and saw that these come highly recommended. HOWEVER, as you can see in the product image - there’s a piece that provides support (like a pillow) to the top of your head while wearing the headphones. That piece since day one has consistently popped off. Now, you may assume it’s because I might have a big head - but this is inaccurate as this happens on an 8 year olds head. I initially just kept the piece off so I wouldn’t have to keep snapping it back into place BUT after a while of wear, the headphones become extremely uncomfortable and push down on the top of your head. This has become so annoying that I’ve considered chunking these bad boys into the highway but with the amount of money that I paid for them - I cannot. So basically, don’t waste your money on these. Just stick to a brand that you know is put together well and doesn’t cost nearly as much.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and it works great with my Xbox’s thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good until they stop working. I eventually struggled to get the headset to charge after a year or so. Do not buy. Not worth 400$

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. Your feedback is important to us, and we'll make sure to share it with the right team. We'd recommend you to get in touch with Astro support team and check for the best possible option.

  • Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. These are very pricey. That is my only concern and criticism. Aside from this, there are a must buy. The Dolby hearing is a plus as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy boy lol...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my product on time without any problems it's great im going to shop more and its easy to shop online thanks Best Buy ...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace another pair of astros that stopped working correctly, and the new ones stopped working after a month, right after the return window for bestbuy closed, the amount of headaches dealing with these headphones trying to reconnect to the base station is not worth it, get a steelseries instead.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking the time to provide your feedback. It helps us make improvements.