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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5636 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 5,636 reviews
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have a pc so i couldent get them to work out of the box with my xbox siries x so at the moment my nephews useing them for his pc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing with the Dolby subscription, I highly recommend to get these headphones with the subscription!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A50s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and great condition! Although you need to get the adapter separate for the PS5 and that's an extra $40

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolute trash, not worth 300 dollars. Already returned for steelseries arctis pros. Couldn't keep the headset connected to the base station.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These astro a50s are the biggest pieces of junk I've ever seen..... i gave them their fair share and chance trying to get them to work half way like they are auppose too...... they are comfortable and thats all they have going for them..... the sound is not that impressive they are hot to wear not to mention they never I mean never link up with your console or pc..... the biggest headache I've ever dealt with and on top of it they wont take them back because I've had them longer than 90 days dont waste your time with anything astro!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset I’ve used!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is excellent for pc and Xbox gamers great surround sound quality! Easy to set up and edit for personal sound quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product minor flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product this is my third pair of astro headsets, the band on top that holds the cushion keeps falling out which makes it really uncomfortable. since its out of the two week time frame by one week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headphones. But, don't expect the battery to last more than 5-6 hours straight use. Aside from that these are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high end headsets

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my son in law. He loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for my grandson he loves it .It came in the day we were told it would.I would recommend this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Astro a 50s for three years and now they are starting to break. I do not recommend this product to be your first headset.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry about that! We will be sure to pass on your feedback to the right team. Thank you for bringing this to our attention.

  • Rated 1 out of 5 stars

    Hardware Issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to enjoy this headset two different times. Both times I had the headset stop updating firmware and become unusable a few months after the manufacturing warranty expired. The software to use this product also doesn't work and requires luck to fix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Headset, Bad Brand, Bad Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the astros A50 because while I was growing up the were supposed to be the pinnacle of headsets and back then sure they were. But nowadays they are horrible headsets with a ton of problems. The biggest issues being audio output. The FIRST headset I got, started having problems after 3 weeks of owning it. The biggest problem being a loud buzzing noise in the left ear cup. But instead of returning it like I should’ve, I contacted the manufacturer, Logitech, They sent me a “New” headset that immediately had a different issue being that there is no audio on the right side of the headset! So instead I try to return to Best Buy but they said since it’s been 30 days, they won’t help me, and let me return it. Moral of story is that Astros suck now and just buy a good headset for 100 dollars instead of this hot garbage for 240 dollars!!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! We understand your disappointment with the Astro A50 headset and the problems you encountered with both the first unit and the replacement. It sounds like you experienced audio issues with both headsets, and then difficulty returning the product through Best Buy after 30 days. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ‘ Beast !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been with Astro for several years you can never go wrong with getting this headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned several headsets over the years and the Astro A50 is the best one yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good works well gets the job done is very fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset fire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall . Huge upgrade for sure . Worth the mula

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great headset made by Astro. Just make sure you have the digital output port in your device when you get these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant wireless Option needed during Homeschool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clarity, although a little tricky to set up. I'm pleased with the purchase. Nice wireless option after my A40's failed.

    I would recommend this to a friend