Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 5,626 reviews
  • Rated 1 out of 5 stars

    Worst headset I’ve ever owned

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty good for a year or so, and then one day just stopped connecting to the base and wouldn’t work. Tried resetting it, plugging into PC and doing a firmware update. Nothing works- this is a $300 paperweight, and I’ll never buy astros ever again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 5 out of 5 stars

    Astro is the way to go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been with Astro for several years you can never go wrong with getting this headset

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a low ringing noise constantly. Did the research online, and it appears to be a common problem. Also, the manufacturers are aware of the problem. Keep in mind, center piece of the headset keeps falling out. Kind of annoying. Giving the price, I am not impress.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, We're truly disappointed to hear about the ringing noise and centerpiece issue with your Astro A50 Gen 4. We understand this is a common problem and falls short of the expectations, especially considering the price point. We apologize for the frustration and inconvenience this has caused. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is great east to set up, also the deferent Modes the head set has is amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nahhhh

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good but after two years started having trouble with charging doc and hearing. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great headset made by Astro. Just make sure you have the digital output port in your device when you get these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro A-50's

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible purchase. Easy to use super happy with them. Quality design. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro A50’s review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works perfectly. It was a little confusing at first. But, if you read the instructions it pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant wireless Option needed during Homeschool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clarity, although a little tricky to set up. I'm pleased with the purchase. Nice wireless option after my A40's failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review on headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is great works excellent and have had friends enjoy the headset as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head set

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my grandson to enable him to play his games and communicate with his friends at the same time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not buy again

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset not as great as I thought it would be. Microphone seems to be shorting out as well. I am waiting for my warranty approval. Had to super glue a headpiece that keeps coming off as well. The pad on the top. Very uncomfortable without that pad and nothing holds it on.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, So sorry to hear about the problems with your A50 Gen 4 (mic, headband, padding). This isn't our usual quality and we appreciate your feedback. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    A+

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I always reccomend best buy. Awesome people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that when I’d lay down to listen to music while waiting for a game it wouldn’t shut off on me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones the only con is that it does not charge without the PlayStation being on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astros a50

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing took two try’s lol but thanks to Best Buy I got a good one now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but good (Astro A50’s)

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headset I’ve ever bought. Highly recommend this to anyone that has the extra money to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset for Xbox one x

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my A50’s one purchase i am very impressed with. I paid this price tag I was blown away when I got home and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset my bf loved it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my bf I had a difficult time finding one luckily Best Buy did and the shipping was really fast!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    head band flaw

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second set i bought from best buy the pad on the head band popped of the firat on both sets i tried to give them a shot any way great sound quality but the head band thing is a design flaw i cant get over plus my head is raw from using them with out the pad

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.