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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 5,626 reviews
  • Rated 5 out of 5 stars

    Hubby loves

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these headphones, there are so many features that make gaming a breeze!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a disconnect with the charging when on the base..maybe that’s why someone returned them…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset highly recommend for gaming. Only thing I don’t like is that it's not Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset just with there was more help with the command center and how to set it up better for certain things

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is that the audio be glitchy at times but just for a slight bit but other than that its grate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set but outside problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, but they stopped functioning after the PSN update for my PS4 Pro after the last system update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound and great quality product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the next generation Astro A50 to replace my gent 4th They work great and new charger station is a lot better now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what you expect from Astro. The new base station is much smaller which is nice. Feels almost the same as the last gen a50s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A total game changing. Best headphones. I will definitely recommend buying this if you’re a gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! was easy to find in the store would definitely purchase again!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trash -DIDNT LAST 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband on 12/2021. They worked good for awhile until the streaking and static noise set in a year later. They’re junk and it’s only 9/2023 now. The manufacturer only has a 1 year warranty for parts and not “labor”-JUNK. I think I bought the extended warranty but it’s an act of congress to repair with Best Buy. Don’t waste your money

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a subpar microphone experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it..

  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but only for the works for the PS4 unfortunately, so just make sure you take that into consideration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little getting used to, but my son loves them now, great product, Thank you for a wonderful gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the base, wish i could change head down mute options but thats ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Took a little bit to figure out how to hook up to Xbox series x but once it was I was overwhelmed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones superb headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones i bought open box and they are super awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when updaste doesn’t mess up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset when working, but every other month the firmware just fails and the headset will not work untill they release another firmware update. Which is aggravating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for serious gamers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset that does cost a bit more. I feel you get what you pay for and this is a good one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not very reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright headset when it works it disconnects way to often have to hard reset. Was hoping for a headset thats surround sound that's reliable

    No, I would not recommend this to a friend