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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 5,626 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, a couple more options and customizable things that I wanted, but a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé love his headset. It was worth it for him

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is not worth paying for I never complain usually just upgrade but I’m very disappointed I bought a new head set I gave this trash to my children it suxks everyone complains they hear background noise online takes hours to charge it just isn’t worth it very disappointed with it it’s micro usb and it’s just terrible I highly recommend not to purchase.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're truly sorry to hear about your extremely disappointing experience with the Astro Gaming A50 Gen 4 headset. We understand your frustration with the background noise issues, long charging times, and overall performance, especially when you typically just upgrade. We sincerely apologize that this product didn't meet your expectations and caused such dissatisfaction. Logitech

  • Rated 3 out of 5 stars

    Good but not so user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming but sometimes firmware updates and other problems will make you waste time figuring out why they wont connect to your xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, favorite part is the charging station…very convenient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way over priced and has a lot of connection issues. difficult to set up, and the charging is a hassle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset worth the money only con is low hours of battery life but other than that it’s elite

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. I can hear a faint noise when it's on...

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro Gaming A50 is a good gaming headset with excellent sound quality and a comfortable fit. If you're looking for a headset with excellent sound quality and a comfortable fit, the Astro Gaming A50 is a good choice.

  • Rated 2 out of 5 stars

    Overpriced for the quality sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced another headset that just constantly cuts in and out when you’re walking into another room, not far from the console did not impress me

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Astro A50 Gen 4 headset. We appreciate your honest opinion about the price and sound quality, particularly the constant cut-outs you experience when moving even a short distance from the console. We apologize for the inconvenience and frustration this has caused you. Logitech

  • Rated 5 out of 5 stars

    Astro a50s

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is great but wear and tear on the headset happened sooner than i thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, everything is great. The only downfall is no blue tooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product excellent quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great quality you get what you pay for and these don't disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Couldn’t be happier with this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after getting a different set that failed to meet expectations. They are expensive but work flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really similar to the A20 just come with a charging base.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cannot recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a pair the other day and have had nothing but problems too. Doing research and found this subreddit. The headset was completely unresponsive out of the box and wouldn't even charge until I did a hard reset. I couldn't firmware update on my pc and had to use my apple laptop. The audio voice quality is terrible (sound like i'm underwater) as told by friends on discord. The equalizer settings all sound worse than my A50 gen2 and I couldn't find a custom one that was much better. Difficult to get the headset to actually charge even when properly placed in the dock. etc etc. Very disappointing for a $300 headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally would never recommend these. I paid a crazy amount for headphones and then you still have to buy an adapter.. crazy…

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro Gen 4 Wireless Gaming Headset. We apolgize for any frustration regarding the need for an adapter. We appreciate your honest feedback and will use it to improve our product design and user experience in the future. Logitech

  • Rated 5 out of 5 stars

    Great product, a bit pricey.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my husband. Review based on his commentary. Overall he think's these are great headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT EVER BUY THIS HEADSET

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s service was great. DO NOT EVER BUY THIS HEADSET. Buying this piece of crap was the worst decision and gave me the biggest headache ever. After four months it wouldn’t sync with my computer and after countless hours updating the firmware, wiping the downloads, and re-downloading new firmware it still wouldn’t connect. Save yourself the money and pain.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and I liked the curbside pickup because it made it easier for me to do what I had to do

    I would recommend this to a friend