Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, a couple more options and customizable things that I wanted, but a great product
I would recommend this to a friendGreat when updaste doesn’t mess up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset when working, but every other month the firmware just fails and the headset will not work untill they release another firmware update. Which is aggravating.
No, I would not recommend this to a friendTerrible choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way over priced and has a lot of connection issues. difficult to set up, and the charging is a hassle.
No, I would not recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these after getting a different set that failed to meet expectations. They are expensive but work flawlessly.
I would recommend this to a friendCannot recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up a pair the other day and have had nothing but problems too. Doing research and found this subreddit. The headset was completely unresponsive out of the box and wouldn't even charge until I did a hard reset. I couldn't firmware update on my pc and had to use my apple laptop. The audio voice quality is terrible (sound like i'm underwater) as told by friends on discord. The equalizer settings all sound worse than my A50 gen2 and I couldn't find a custom one that was much better. Difficult to get the headset to actually charge even when properly placed in the dock. etc etc. Very disappointing for a $300 headset.
No, I would not recommend this to a friendExcellent Headphones superb headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome headphones i bought open box and they are super awesome!
I would recommend this to a friendGreat product, a bit pricey.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my husband. Review based on his commentary. Overall he think's these are great headphones.
I would recommend this to a friendWorst headset I’ve ever owned
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked pretty good for a year or so, and then one day just stopped connecting to the base and wouldn’t work. Tried resetting it, plugging into PC and doing a firmware update. Nothing works- this is a $300 paperweight, and I’ll never buy astros ever again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Astro a50s
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is great but wear and tear on the headset happened sooner than i thought
I would recommend this to a friendPLEASE FIX THIS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its is a cool, and reliable product, but I just don't know why they put on a motion detector trying to know if you are using it. It seems like great thinking, but it ACTUALLY IS NOT. This means when you put it on your neck, sit back and trying to relax on your chair, it would just turn off, to get it back in you need get put and make some moves to let the headset know that you are using it. I have been searching solution for days, and it seems like it has this "feature" for years and there is no way turning off. If I cant find any solution I will just return it. It is just so F annoying
No, I would not recommend this to a friendHeadset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and I liked the curbside pickup because it made it easier for me to do what I had to do
I would recommend this to a friendDon’t Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned 3 pairs! This was supposed to be a birthday present for my son. The first pair was ordered from Amazon. I purchased it new, but unbeknownst to me, it was used. My son asked if I opened it to make sure it was ok, but didn’t. The seal was broken, that was my fault for not checking. The headset was missing screws on one side and the padding for the head was dirty and had hair on it. Returned to BestBuy and bought another. Once received, there was a humming noise on left side. Returned that one for another. Same issue. Do not recommend buying.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are so sorry to hear about the extremely frustrating experience you've had with the Astro A50 Gen 4 Wireless Gaming Headset. We sincerely apologize for the multiple issues you encountered, from receiving a used product to experiencing humming noises on two subsequent replacements. We understand your disappointment, especially as this was intended as a birthday present for your son. We truly regret the inconvenience this has caused.
5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, favorite part is the charging station…very convenient
I would recommend this to a friendPretty good headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem is that the audio be glitchy at times but just for a slight bit but other than that its grate
I would recommend this to a friendGood but not so user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming but sometimes firmware updates and other problems will make you waste time figuring out why they wont connect to your xbox.
I would recommend this to a friendGreat Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset, everything is great. The only downfall is no blue tooth.
I would recommend this to a friendOk for used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a disconnect with the charging when on the base..maybe that’s why someone returned them…
I would recommend this to a friendgreat product excellent quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them great quality you get what you pay for and these don't disappoint
I would recommend this to a friendBest headset ever!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is amazing, it feels like I am so emerged into the game, it is unreal.
I would recommend this to a friendGreat headset for anyone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best gaming headset I’ve ever owned. You’re paying for quality.
I would recommend this to a friend