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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 5,626 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new location is very good and lots of variety and good customer service thank you very much Ok

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money for console use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have them for more than a week before I returned them. These headphones are advertised as one of the greatest pairs of headphones for gaming on the market. I was advised to purchase these for my Xbox due to a lack of decent headphones available in the store. I spent over $500 for these headphones to crackle during first use and then on. I went into the sound settings to see if something was too high and still no change. My friends consistently complained about my mic quality as well while using this headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good for gaming. I haven't had any issues with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item!!! Works great and good price as well. Extremely satisfied . Would highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the steel series artic pro headset. These are trash. Audio quality is ok but there is an echo and you can actually hear yourself talk through the mic as opposed to the Artics where there is great noise cancellation. Also the fact that you can’t charge while you play is a big drawback. In comparison to the artic pros these are not worth the money. If your coming from a turtle beach then it’s worth the upgrade but I have since gone back to strictly using my artic pros. Spend the same money and get the artics. Trust me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great head set!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her headset. She’s a gamer and she couldn’t have gotten a better headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Nice Present

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent reviews and ratings.....Hope this makes our son happy for Christmas!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headsets on the market. Had it for 3 years now. Still amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Returned this item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what we paid for it, we thought we would be getting quality sound, but we ended up returning it and getting something cheaper that sounds a lot clearer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great charging dock is slow but i just charge with a direct cord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice najannanambauwnjanwiwniwiajiwmwnnakkqkw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new location is very good and lots of variety and good customer service thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro is the king

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these even 2 years later. I can’t wait for what they release next. Good job, Astro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones if you are looking for quality headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a gift for my husband and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, no complains. The Kids are loving it. Downside is, they can’t hear me when I call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Father's Day and it was exactly what he wanted and worked perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy from Best Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought two of these and I’ve just had enough. It’s everywhere from the hdmi adapter failing so you will have to buy a new one or the the head set will cut in and out or cut out completely. I want to like them but I don’t recommend these

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Rated 1 out of 5 stars

    Astros are a bad gaming headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset I have ever bought for the price. The headset stopped charging after a week of owning it. I just recently tried switch from turtle beach headsets to Astro and it was one of the worst choices I have made. I had the turtle beaches for about 4 years and I never had any issues but with the astros I have had nothing but problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it now!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset I have ever owned. I love the software interface vs the older a50

    I would recommend this to a friend