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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,626 reviews
  • Rated 1 out of 5 stars

    FIRMWARE UPDATE BLEW MY SPEAKERS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought these rinky dink headphones in June. Not even a week into wearing them the mic stopped staying in place, not a big deal because they still functioned but it was kinda annoying since they cost $300. So fast forward to about 4 or 5 days ago, after having problems with them changing quality over the past few months, I decided to update them to the latest firmware. DO NOT UPDATE YOUR HEADSET OR YOU WILL BE OUT $300. I’ve spoken to both customer service here and the Astro company. They tell you to do basically everything you would do if you have common sense. Update software, hard reset headset, update firmware. Everyone knows that. But when I updated my firmware both my headset speakers sound distorted with the one on the left side now extremely quiet, and what seems all the audio being pushed through the right speaker. No one has any actual fix except replacing them, which the snow storm has prevented me from going more than 10 miles away from home. Not only did someone suggest me leaving in a snowstorm, the customer service person on both ends just treat you like you have never touched a headset in your life or that you don’t know that the headset is faulty and your ears don’t work. I’ll be buying directly from the manufacturer next time and I’ll make sure to never buy from either company unless it is my last option on earth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones if you’re really into gaming! Great Purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trustagains review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but the mic is not very good on my opinion. My fellow guild's had proble hearing me talk with mic in various positions in front of my mouth

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Astro Gaming headset are the best.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great gift for my son b-day delivery on time and he like them very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfcet present for my christmas, I love it sheeeeeesh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my husband. He’s going to love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great heAdphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other pair broke. I replaced them with h th e same they work really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Overall quality is great. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound great buy setup is crap had to return them because they didn't work right and and my friend said i sounded like i was in a tin can pro because they where not working right. and would update right. see alot people have problems with that u git a cheaper one steelseries and they was alot easyer and sound just as good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. A must-have accessory for the PlayStation 5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEADETSET

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, this Headphone is great, thanks BestBuy team for recommending!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my Dad. He loves them is what he has told me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. Awesome he says. He set them up on his own no issues and he’s 13

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great my son really love it, he says nothing is better than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price, I would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming so much better can’t believe I waited this long to get a set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessirrr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire as hell you know the vibes follow me on twitch! @ Swaqz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would expect with great sound adjustment settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A50

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good headset would recommend it to people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, mic a dicey havng to move it out of the way to mute

    I would recommend this to a friend