Customer Ratings & Reviews

So I bought these rinky dink headphones in June. Not even a week into wearing them the mic stopped staying in place, not a big deal because they still functioned but it was kinda annoying since they cost $300. So fast forward to about 4 or 5 days ago, after having problems with them changing quality over the past few months, I decided to update them to the latest firmware. DO NOT UPDATE YOUR HEADSET OR YOU WILL BE OUT $300. I’ve spoken to both customer service here and the Astro company. They tell you to do basically everything you would do if you have common sense. Update software, hard reset headset, update firmware. Everyone knows that. But when I updated my firmware both my headset speakers sound distorted with the one on the left side now extremely quiet, and what seems all the audio being pushed through the right speaker. No one has any actual fix except replacing them, which the snow storm has prevented me from going more than 10 miles away from home. Not only did someone suggest me leaving in a snowstorm, the customer service person on both ends just treat you like you have never touched a headset in your life or that you don’t know that the headset is faulty and your ears don’t work. I’ll be buying directly from the manufacturer next time and I’ll make sure to never buy from either company unless it is my last option on earth.

Great headphones if you’re really into gaming! Great Purchase

Good headset but the mic is not very good on my opinion. My fellow guild's had proble hearing me talk with mic in various positions in front of my mouth

it was a great gift for my son b-day delivery on time and he like them very much.

Perfcet present for my christmas, I love it sheeeeeesh

Perfect gift for my husband. He’s going to love them.

My other pair broke. I replaced them with h th e same they work really well

Amazing product. Overall quality is great. Would highly recommend.

they sound great buy setup is crap had to return them because they didn't work right and and my friend said i sounded like i was in a tin can pro because they where not working right. and would update right. see alot people have problems with that u git a cheaper one steelseries and they was alot easyer and sound just as good

I love this headset. A must-have accessory for the PlayStation 5!

WOW, this Headphone is great, thanks BestBuy team for recommending!!!!!

Purchased as a gift for my Dad. He loves them is what he has told me.

My son loves them. Awesome he says. He set them up on his own no issues and he’s 13

Great my son really love it, he says nothing is better than this.

Definitely worth the price, I would recommend them to anyone

Makes gaming so much better can’t believe I waited this long to get a set

Fire as hell you know the vibes follow me on twitch! @ Swaqz

Everything you would expect with great sound adjustment settings.

It was a good headset would recommend it to people

works great, mic a dicey havng to move it out of the way to mute