4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 5636 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,636 reviews
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great but had to exchanged it volume broke. It happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones work great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great and worth the money. I really recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible needs updates will stop working on you

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is really good when it works but honestly I should have gotten the wired one this wireless has so many problems when the firmware needs to be updated on headset and charging station horrible just horrible 300$ headset and I can’t even use it I tired updating but the update always fails so I stuck with a 300 headset and the 14 day return is out so good luck if you got one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headseet Awesome headseet Awesome headseet Awesome headseet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for a friend!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is like magic, works so well!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A=

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he tells me its a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t buy ASTRO A50 gen 4

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has been nothing but problems. For the retail price of $330 this has to be the worst investment someone could make. Sound quality is good “while it Lasts” but will eventually stop charging, stop pairing, buttons will stop working, functions will stop working. Learned my lesson, sticking to Wired Headsets from now on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Power house

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the money to spend get it really amazing for xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product seems you might have to update as soon as you get it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacking for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea there nice but giving the price point I wished they would have Bluetooth. The charging base is cool

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a flawless headset for a very long time with a few glitches here and there. but then like clockwork it completely died out at the 1 year mark. nothing more than a paperweight after the year mark. but if you wanna spend 300 bucks every year then it is a great headset!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great purchase for my son who loves to game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved so muchhhhhhhhhh i so good for ps4.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing video games with friend . These headphones are perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable on ears

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this headset the comfort level is way off.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback has not gone unnoticed, we will forward it along to the right team. Thanks so much!

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head set for the xbox one s and xbox series x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on the market. You will not be disappointed!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you finally do, you'll wonder why you waited so long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    WORST HEADSET EVER!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BY FAR THE WORST HEADSET IVE EVER OWNED NOT TO MENTION I WAS OVER BY A DAY AND WAS UNABLE TO RETURN THESE 300 DOLLAR HEAD PHONES THAT DISCONNECT LITERALLY EVERY SINGLE TIME I USE THEM. DO NOT BUY. SOUND QUALITY IS GREAT BUT NOT WORTH THE CONNECTIVITY ISSUES. TRUST ME!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I actually like my hyper x better

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like my hyper x head set better . These are cool tho

    I would recommend this to a friend