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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5636 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 5,636 reviews
  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love gaming so I use these head phones all the time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    RUN AWAY FROM GEN 4’s and GEEK SQUAD PROTECTION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product!! I’ve been rocking with these headsets since 2012. Generation 1-2 have been great, however; gen 3 only lasted for a year at best before losing sound quality and battery life, but as long as you have geek squad protection then it wasn’t an issue. Unfortunately, this has led me to return and repurchase these headsets at least 15-20 times since 2012. Fast forward to today, I’ve had 2 pair with 2020 in the last 4 months. The Gen 4 set I just purchased about 3 weeks ago drops sound quality so much that my friends complain every few mins. Sound cuts out all the time. Now as of yesterday, the headset will not power off, even when I unplugged the base station. I’ve tried a hard reset, now they won’t power on. It’s a waste of money, please do not buy. On top of my last pair not working 2 months ago bestbuy charged me over $130 to put protection on this headset. Not to mention that my gen 3 headset was only 2-3months old. If you want astros stick with A40s or just buy gen 1-2. Honestly I’d stick with PlayStation golds, or Turtle beach headsets, because you can purchase at least 2 pairs for the price of Astros, then you would have a back up pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this headset works, it's great. However, my main problem was that any time I needed to use them for the first time after being off or charging, I'd have to unplug and plug in the power to the rear of the charging station to get them to work. Sometimes, it would take 5+ minutes for them to register after unplugging them. They look cool and all but I have decided to go with the Steel Series 9X which are turning out to be AWESOME!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great silencer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loved them and keeps all noise within his ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless gaming headset I have owned. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty Head support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 300 dollar headset, it’s poorly made. The head support falls apart every time I try to put the headset on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astros are the way to go I recommend them to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and the controller. Headphones are always acting up. Took the controller back. Last time I spend this much money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Astro A50

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best ones but its difficult to configurate them and they disconnect all the time

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the headset. We're sorry to hear you're experiencing difficulties with the configuration and that the headset is frequently disconnecting. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! It was a very good headset I really love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money, cannot raise the volume as you wish, you have to press the side button for either chat or game

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest headsets so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these headsets are out of the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great I love them they work amazing on my ps3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I was looking for. It was easy to locate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Astro headset review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product had a few issues, but I don’t blame Best Buy for it. The Best Buy team always has great customer service!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I really liked it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much. I highly recommend this......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my Son little pricey but he loves them!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the headaches you will deal with

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could recommend this product but I have experienced so many connection issues that I regret buying it. The headset will randomly disconnect, and not return any sound. I have tried many different methods of getting it to reconnect through the base station but nothing works. I'm writing this review now because I've just spent the better part of my day trying to get it working, and it seems to have just died. The product is not worth the price tag it is at. Outside of the random connection issues, the headset will also have sound stutters every few minutes. It happens for less than a second, but it is extremely annoying and detracts from the overall experience.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 3 out of 5 stars

    It's not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My game and voice chat button evernsincenit was new items defected. You hit it 1 time and it goes all the way one way or the other

    I would recommend this to a friend