Customer Ratings & Reviews

My game and voice chat button evernsincenit was new items defected. You hit it 1 time and it goes all the way one way or the other

I bought these for my Son little pricey but he loves them!!

My son loves them and I can now do my homework in peace

Great headset! So good my brother's purchase then also.

Great headphones, husband loves them, uses them daily.

Liked them a lot easy to use. Glad I purchased them...

I tried it and thot it would be a great headset and for the price especially it would be amazing but I had a very difficult time setting it up and had to search a bunch of videos to finally set it up and after setting it up i had very bad WiFi issues and it wasn’t my WiFi it was the headset causing a very bad lag. I switched to the steel series arctis pro and couldn’t have been more happier with them

To be clear this is a review of Astro as a company. If you sell high end products I expect an option for fixing hardware issues IN LESS THAN 3 MONTHS. Why else would you include an paper insert in the box pushing people to reach out to you instead of returning faulty products to Best Buy for an immediate replacement? I had purchased the Astro A50 Series X supported headset and basestation this past march. Astro provided an insert stating you should reachout to Astro and not the reseller for support. I encounter audio popping and it does not work with the Xbox Series X as advertised. I reach out to Astro for support on 3/24, bare bones response telling me to repeat the same troubleshooting I've already done. They tell me a week later that they will ship out a replacement. I ask for a confirmation on delivery address and to update me with a tracking number. I follow up a week later after they said a replacement was about to be sent. I am told things are busy. I wait another week and reach out. No response.

awesome product even bought the upgraded wireless pair

the store said they were no longer selling the gen 3 when i took mine in for warranty not even for order... so i was given a gift card for less than the original purchase price.. a week later they have the exact sane gen 3 a50s in stock they "stopped" selling, so i was forced to repurchase at full price INCLUDING a $130 replacement warranty, which has been 40ish for the two other paIrs ive gone thru. So not only did I come out of pocket to rebuy headphones i had a year warranty on still the week before but i paid 100 bucks out of pocket just to leave w the exact pair.. also they didnt credit me the $460 worth of reward points bc I was given store credit back for the returned pair which they don't credit for, If you cant follow that, I should of paid 40 bucks to repurchase a new replacement pair w warranty(now raised $85) and been on my way.

They work and sound awesome! I recommend to everyone!

DID NOT WORK OUT OF THE BOX, spent hours trying to get this overpriced headset to work. Tech support was no help. Required a firmware update to work. Program crashed mid way through the update and bricked the headset. I expected much more from not only Astro, but best buy.... At $350 I should at least have something that works. :-(

Easy hook up, love the easy headset charging stand

Purchased for a friend as a gift! He really enjoys it!

I love this, I got them for my boyfriend!! He Is obsessed

Asonme I play beter i can hard good good speaker.@

Everything is good about it I love it So far.......

Stick with wired connection. After about 18 months I started getting clicking noises. They replaced it with a refurb that never worked and took so long to get I was out of warrant.

These are the best head phones for the price point.

Bought it in may lasted till September and now somethings wrong with it connecting to base, contacted Astro customer support since 9/10 and they keep trying 50 things to try and fix but nothing’s working For over a month now they haven’t fixed it or offered to replace it, last time I ever get anything from Astro