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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 5,627 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ive ever ever ever ever ever ever bought!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as you would imagine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it when they work problem is mine seem to be defective will probably go get an exchange if I can't fix it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset wouldn't go with anything else

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these headphones because it was highly rated but I rather have the SteelSeries Arctis pro. These headphones was just ok

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for gaming if you are a hardcore gamer like me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfaction With Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I received seems to have internal problems, such as a clicking sound that I hear ever other time I put the headset on. Sometimes the connection to the base station is also unreliable even though I have updated the software and switched the mode to “Xbox Mode”. I bought this product completely new for 300$……

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming headset was AMAZING for the 3 months it lasted. Now I have a ($300 + $120) (warranty) $420 headset that is just sitting on my desk because it doesn’t power on or connect to dock anymore. Come to find out this is pretty common with such an expensive headset. Tried resetting it didn’t work not once. Tried updating it but it only updates the dock because it says the headset is dead even though is was fully charged. With that being said this is the worst purchase I have ever made in my life and customer service is just a joke

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT AND I RECOMMENDED TO A FRIEND...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average/Below Average

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $324 this is the most average headset. Have not had it more than a year and paint is already starting to peel, battery life is not good and whenever I first got them I had to watch a YouTube video just to make them sound normal. Disappointed in ASTRO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this item to friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Greatly disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely sound just so upsetting that there is a wireless buzzing in the left ear at all times thay never goes away

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! That sounds like an issue. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    Great for PUBG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only for oppressed gamers. We live in a society...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family favorite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better wireless headsets around right now. All 4 gamers in our household own a pair of these. We love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound........when they actually worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection cutting in and out ruin what is the best audio in the business..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite headphones so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy way to set it up through your PS5. Makes the gaming experience much better and wow do they sound good!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Horrible headset compared to others

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very cheap for the price. I don’t understand why so many people like this headset. the only thing i liked was the big earcups. The sound out of the box was horrible. I had to go to reddit to find a good eq setting to have it sound atleast half decent

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better for ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand but hdmi cable adapter is not good quality for ps5

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones dont keep a charge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    head phones dont keep a charge after firmware update and there is no way to use these headphones with a wired connection. this has happened to me 3 times. do not buy. not worth 300$ for it go out in less 6 months. not going back for 4th time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From one day to the next the dock station will work or not work. No settings changed, and now it wont pair to the headset. Detects it is plugged in to charge, headset beeps when pressing buttons but will not pair. Havent even had them for a week this is pitiful, astro quality has plummeted dramatically in the last few years.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely apologize for the issues you're experiencing with your Astro A50 Gen 4 Wireless Gaming Headset. It's frustrating when a product doesn't work as expected, especially so soon after purchase. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 3 out of 5 stars

    The best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro is my first gaming headset I will never switch to a different brand this is the one for me?!!

    I would recommend this to a friend