Customer Ratings & Reviews

The headphones are great but I’m not sure the charging base is worth it

Great audio however, the headset will cut out due to it being on a radio freq band. They should really make these Bluetooth. It is the same issue with the last gen which I own. I had to return these within the week of purchase. Save yourself the disappointment and pick another brand.

i bought the a50 today and updated headset. Watched some videos on youtube to test it and it sounds really nice. went to play some apex legend and i was so confused because my sound are reversed. people walking on my my left side but i hear them on right side.

Sucked not worth the buy, had to use insurance less than 1 month into the purchase.

Base has to be plugged in, they run out of battery really quick

Ive been a big fan of astro, until i bought this one. I wanted to get an edge and get the best headset money could buy. I bought one a few years ago, made sure it was full charge light off and everything turn it on throw it on it would power down due to dead battery after about 20 seconds. Fast foward a few years to now, tried it again hoping they would iron out the issues. Uh no, yet again i get excited thinking this ones gonna work! After a day of using it it starts disconnecting midgame, tried factory resetting and not updating the firmware hoping that would fix the issue, but no continued to disconnect. Moral of the story astros are phonominal WIRED headsets, wireless buy a different brand. Hope this helps someone.

Before this can be used with an XBOX [Series X] it requires a Firmware update. The update has to be performed on a PC. The Update process fails at 33% and will not continue. I'm using a Windows 10 PC and the Command Center app from the Microsoft Store; all per Astro Gaming's instructions. This yields an endless loop of update failures and a headset that fails to power up. Without power they can't "hard reset" in order to pass the 33% completion mark. Last ditch effort, I plugged a cable into the headset to charge them overnight. Attempted the same process again on a different PC this morning and still the endless loop of update failures. There are subreddits that detail this problem and it seems some folks can revive the product and get it working. There are also some folks that can't get the product to work and I am one of those.

Product worked well for 6 months, then no longer worked. Astro support has been very understaffed and unresponsive. Best Buy didn’t offer their standard replacement plan like you will see on most gaming peripherals so I couldn’t just easily swap it out. Attemtping to RMA the unit for a replacement. This seems to be a firmware issue that many users are having.

It's definitely worth the price. I had the old models, and these are way more durable than those.

We have actually returned these twice as we can’t seem to get rid of the static no matter what! We had to go back to the wired set! Ugh! Son was really hoping the wireless would work but not so much! We were told it could be too close to the internet router so we tried moving father away but.... no luck with these

Okay headset. Not worth the price. Headset loses sound settings every so often

I bought these astros because I’ve owned Astros since 2014 and the like usual amazing sound quality unfortunately they put pressure on my ears and it hurts after gaming for a few hours…

The Astro A50’s gen 4 is without a doubt the WORST headset I’ve ever purchased. Being a battlefield v competitive player this headset is absolutely terrible for FPS shooter games. The bass is WAY too high and drounds our all other sounds in game. Even after adjusting the frequency equalizers , nothing helped. Waste of $300, returned !

Let me just save you some time and money! Forget what all the positive reviews say, STAY AWAY FROM THIS HEADSET. The current gen of this headset is GARBAGE! If you can find the previous version buy it but the latest version don’t bother. This is an honest review from a customer.

Testing out now give me a month its good so far we will see

[Employee of bestbuy] White noise buzzing in the left ear that numerous people have had issues with and no fix from Logitech.

Had a lot of issues with the headset and base not updating no matter what I done it would brick every time I tried to update it I would have to boot load it to get it to be useable again seem to only be the PlayStation version that does it a lot

From one day to the next the dock station will work or not work. No settings changed, and now it wont pair to the headset. Detects it is plugged in to charge, headset beeps when pressing buttons but will not pair. Havent even had them for a week this is pitiful, astro quality has plummeted dramatically in the last few years.

Day 29 and of course now it decides to stop working properly. Charging stand has to “detect” the headset for it to charge so even if the contacts touch the charging base properly, a software error can prevent the headset from charging. Every time I want to charge the headset, I have to reset the device and then immediately place it on the charger. If I use it at all then the reset is required to get it to charge. Quality seems much lower than I’ve come to expect from Astro. Guess that’s what happens when Logitech buys out the competition

PROS: . Long-range connection . Very stable . Intuitive flip-to-mute function . Very comfortable even after hours of use . All-day battery unless you don’t stop to eat or sleep . Freedom of movement . Excellent sound quality with immersive sensation CONS: . Will run out of battery if you forget to turn them off when or don’t return them to the station. Although the ASTRO A50 will work as soon as the base station connects to a USB port on your PC or XBox, it is best to make sure that you have the latest firmware. There were some bugs in the original firmware that I will not even mention here since they seem to have all gone as soon as I used the latest update. Total freedom is what I felt immediately because the range is perfect for gaming and even for running around the house. It never lost connectivity no matter where I was and even more surprising was that there was not cutting out or artifacts even when I was on the second floor of my house. Of course, you will need the included optical cable connected to your Xbox and base station to maximize your experience but it is worth it. It really felt immersive. It was hard to contain my joy when I downloaded and activated Dolby Atmos. A Dolby button on the headphones activates it. It really felt as if I was right there, inside the game. The sound was rich and made my heart race. Yes, the full experience requires Dolby Atmos enabled but it is worth it. I just cannot think of myself playing games without them anymore. Watching videos is just as good. If you want to test the capabilities, search YouTube for Dolby Atmos for Headphones videos or just play a good Blue-Ray DVD or stream an Ultra HD movie from Netflix. Superb! When playing games, you have the option to turn the chat louder than the music and other sounds using the built-in buttons. I like that you can mute the mic by just pulling it up. The only thing I was somewhat disappointed was the fact that the on-button, which requires to slide up to turn the headphones on and down to turn them off, does not allow the device to go to sleep mode. In other words, if I forget when I am not using them and do not place the headphones on the charging station, the battery will run out the next time I need them. Make sure that either you turn them off or just return them to the base station. The good news here is that once fully charged, you can play your game the whole day without worrying about battery, unless of course you do not stop to eat or sleep. In my tests, I experienced no problems with interference, which is a common issue with wireless headsets. Overall, I was very impressed and satisfied. I believe there are no better headsets for gaming out there.