Customer Ratings & Reviews

I bought these astros because I’ve owned Astros since 2014 and the like usual amazing sound quality unfortunately they put pressure on my ears and it hurts after gaming for a few hours…

Product worked well for 6 months, then no longer worked. Astro support has been very understaffed and unresponsive. Best Buy didn’t offer their standard replacement plan like you will see on most gaming peripherals so I couldn’t just easily swap it out. Attemtping to RMA the unit for a replacement. This seems to be a firmware issue that many users are having.

Before this can be used with an XBOX [Series X] it requires a Firmware update. The update has to be performed on a PC. The Update process fails at 33% and will not continue. I'm using a Windows 10 PC and the Command Center app from the Microsoft Store; all per Astro Gaming's instructions. This yields an endless loop of update failures and a headset that fails to power up. Without power they can't "hard reset" in order to pass the 33% completion mark. Last ditch effort, I plugged a cable into the headset to charge them overnight. Attempted the same process again on a different PC this morning and still the endless loop of update failures. There are subreddits that detail this problem and it seems some folks can revive the product and get it working. There are also some folks that can't get the product to work and I am one of those.

We have actually returned these twice as we can’t seem to get rid of the static no matter what! We had to go back to the wired set! Ugh! Son was really hoping the wireless would work but not so much! We were told it could be too close to the internet router so we tried moving father away but.... no luck with these

Okay headset. Not worth the price. Headset loses sound settings every so often

Had a lot of issues with the headset and base not updating no matter what I done it would brick every time I tried to update it I would have to boot load it to get it to be useable again seem to only be the PlayStation version that does it a lot

Testing out now give me a month its good so far we will see

The Astro A50’s gen 4 is without a doubt the WORST headset I’ve ever purchased. Being a battlefield v competitive player this headset is absolutely terrible for FPS shooter games. The bass is WAY too high and drounds our all other sounds in game. Even after adjusting the frequency equalizers , nothing helped. Waste of $300, returned !

Let me just save you some time and money! Forget what all the positive reviews say, STAY AWAY FROM THIS HEADSET. The current gen of this headset is GARBAGE! If you can find the previous version buy it but the latest version don’t bother. This is an honest review from a customer.

The headset itself is really good, but the one I bought from Best Buy was broken (the microphone did not work, and the left headphone was making a constant high-pitched sound that made me feel like I was going crazy). Although this is more likely the manufacturer’s fault than Best Buy’s, I would be cautious buying them now since other units from the same batch are on the shelves. It seems like a lot of other units have this issue as well.

One of the best headphones the I own right now little expensive but it worth any penny

Day 29 and of course now it decides to stop working properly. Charging stand has to “detect” the headset for it to charge so even if the contacts touch the charging base properly, a software error can prevent the headset from charging. Every time I want to charge the headset, I have to reset the device and then immediately place it on the charger. If I use it at all then the reset is required to get it to charge. Quality seems much lower than I’ve come to expect from Astro. Guess that’s what happens when Logitech buys out the competition

It fits perfect and its overall a good headset. I hope it stays good for a long time!

Didn’t know there was a manufacturer defect on the mic going out until I plug them up then start looking up forums and videos on how it is common for mic being very low for others to hear. Only to find out there’s a 15 day policy to take them back whenever your working 28 days offshore of course I was over the 15 day BestBuy policy. Now to go directly to Astro and see if I can atleast get an exchange or repair. Smh do your homework before buying.

Went through 2 sets in a very short time. On both the cushion on top would not stay in place. Resorted to zip ties to get it to stay. The second unit completely stopped working after just a month. Absolute crap. I bought turtle beach headset and its amazing.

Decent but the audio output is so low compared to the a40s

PROS: . Long-range connection . Very stable . Intuitive flip-to-mute function . Very comfortable even after hours of use . All-day battery unless you don’t stop to eat or sleep . Freedom of movement . Excellent sound quality with immersive sensation CONS: . Will run out of battery if you forget to turn them off when or don’t return them to the station. Although the ASTRO A50 will work as soon as the base station connects to a USB port on your PC or XBox, it is best to make sure that you have the latest firmware. There were some bugs in the original firmware that I will not even mention here since they seem to have all gone as soon as I used the latest update. Total freedom is what I felt immediately because the range is perfect for gaming and even for running around the house. It never lost connectivity no matter where I was and even more surprising was that there was not cutting out or artifacts even when I was on the second floor of my house. Of course, you will need the included optical cable connected to your Xbox and base station to maximize your experience but it is worth it. It really felt immersive. It was hard to contain my joy when I downloaded and activated Dolby Atmos. A Dolby button on the headphones activates it. It really felt as if I was right there, inside the game. The sound was rich and made my heart race. Yes, the full experience requires Dolby Atmos enabled but it is worth it. I just cannot think of myself playing games without them anymore. Watching videos is just as good. If you want to test the capabilities, search YouTube for Dolby Atmos for Headphones videos or just play a good Blue-Ray DVD or stream an Ultra HD movie from Netflix. Superb! When playing games, you have the option to turn the chat louder than the music and other sounds using the built-in buttons. I like that you can mute the mic by just pulling it up. The only thing I was somewhat disappointed was the fact that the on-button, which requires to slide up to turn the headphones on and down to turn them off, does not allow the device to go to sleep mode. In other words, if I forget when I am not using them and do not place the headphones on the charging station, the battery will run out the next time I need them. Make sure that either you turn them off or just return them to the base station. The good news here is that once fully charged, you can play your game the whole day without worrying about battery, unless of course you do not stop to eat or sleep. In my tests, I experienced no problems with interference, which is a common issue with wireless headsets. Overall, I was very impressed and satisfied. I believe there are no better headsets for gaming out there.

Awesome immersive sound system and super easy setup! Literally just plug and play!

White noise buzzing in the left ear that numerous people have had issues with and no fix from Logitech.

I don't know how they did it, but they did. They made my personal favorite headset even better. And when I say my favorite headset, I don't only mean for gaming. I use A50's for ALL my audio and have for years. Ill get more into that later. Just a note, when I'm comparing previous A50's that will be based on the 2nd generation. To start once I unboxed it I immediately noticed the improved look and build. The build quality and attention to detail is awesome. Like I said Ive been using A50's (mainly 2nd Gen) for years and loved those as well. But they've brought it up more than a few notches here. The improved materials used have made the look, and more importantly the feel even better. When first trying them on I noticed that they are a perfect fit for my large head, but I have to use the largest setting to get this fit. But like I said I have a very large head. The button configuration and layout is almost the same with the outer right cup having the voice and chat volume settings as before which makes it very easy to quickly adjust these to get the perfect mix of voice and sound mid game. The power button is in the same place as before but is larger and has a much easier “click” on and off. Below that is the Dolby button (moved from being located on the transmitter on the 2nd Gen). This also makes it much easier to adjust this since its now right on your head instead of where ever you installed the 2nd gen transmitter. Directly below that is the EQ preset switch which is now a button rather than a slider. The main volume is located in the same place as before and feels very similar and smooth. The mic design has been revised but still has the excellent flip to mute as before. It stays in place and has no sag, so will stay where you want it. So overall it didn't take long to get used to the new A50's. Everything is pretty much the same common sense layout with the EQ being a button now, and the Dolby button on the headset now. The base station is a huge improvement over the Gen 2's. Mainly because it doubles as the stand as well. The Gen 2 stands (although functional) took up a lot more space. On the back of the base station is a PC/PS4 toggle, charging and power USB ports, optical in and out, an AUX port, and the main Micro USB that powers it up and connects to your console or PC. The base stations LED display is simple and easy to understand, with just enough info to know your settings, battery level, etc. without being complicated or having more info than necessary. The overall feel on the head is very comfortable. The plush ear and upper headband allows for long sessions of use without any discomfort. They basically weigh the same. I weighed them vs. the Gen 2's and the Gen 2 was 13.1 oz, and the new ones 13 oz. Not a noticeable difference, but I never felt that the A50's were heavy anyway. Ive always been able to use for many hours with no "heavy head", or neck pain. Set up was easy since I already had the USB and optical cables running to the Gen 2 TX, so it was just a matter of swapping out the cables. Connected the optical and the Micro USB from the console to the base station and that was it. Once it was all connected I switched the toggle in the back from PC to PS4, then set the headset on the base station to charge. It has a 4 LED system to indicate charge level (25, 50, 75, 100%). It started at the first LED so basically from almost dead to full in a few hours. The next step was to set up the PS4 settings. So into the PS4 settings/ audio devices/ then make sure the input and output is set to “Astro A50”. For me it had done this automatically. So couldn't have been more simple. Once charged it was time to test. The EQ has 3 presets to choose from out of the box. (Astro, Pro, and Studio). But these and a lot more can be customized using the Astro command center software. On my Gen 2's I always just chose the #1 which was media. Battery life. This one is 2nd to me as the most important thing to consider with these. As I stated in the beginning I don't only use A50's for only gaming. Ive had A LOT of different headsets and none have ever sounded as good as A50's, and I'm not just saying that, but Ill get more into that when I talk about the sound. The Gen 2's would get on average about 5-6 hours of time before beeping telling me to charge them. Well unless you want to have a long cord hanging from your head and defeating the purpose of a wireless headset the other option is a 2nd headset. So that is how Ive done things for years. While one is charging I'm using the other. This has worked, but Ive always wanted a better, less complicated solution. That solution was the 15+ hours that the new generation of A50's give you. So far I haven't had an issue where I ran out of battery and was still using the A50's. And with the new base station set up its SO MUCH easier to charge now. No longer having to manually connect the USB cable over and over each time. Just set the headset on the station while not it use. This way they have plenty of juice and are ready to go when you need them. This alone makes these worth the upgrade. But there is so much more than just an improved battery life and charging method. Now onto the most important factor and that is of course sound. Like I said I use A50's for all my audio. That means of course all my console gaming, but basically anything that comes from my TV. That's my laptop, Direct TV, Netflix, PS4, other consoles, etc. They just sound amazing. So much so that Ive used the A50's sound as my benchmark for any other headphones, or headsets Ive used. And like I said in the title they made the best even better. I don't know how to explain it, but they just sound perfect. Amazing lows, explosions and gun shots in games and movies are powerful. Crystal clear voice, mids, highs, etc. Not only are they the best sounding headset Ive ever used they are even better now that you can tweak the sound to your hearts consent. You no longer have only a few EQ choices. You can create, edit, save, and even share your custom EQ settings, or download someone else's if they've already found that perfect mix your'e searching for. Chat is just as good as before. I never had and issues with the mic, and that is the same here. Everything is clear, easy to hear, (and be heard). And Ill mention it again. I LOVE the flip to mute/ unmute. Just makes sense, and works great. So if you cant tell I absolutely love the new A50's. Improved look, build quality, sound, customization, battery life, charging method and more. Ive found my new headset for all my audio. So for me its a easy one solution for all my audio needs. Highly recommended not only for gaming, but much much more.