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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,627 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the premier of gaming headsets. I don’t think I could have anything else

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Manufacturer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!! If you have a ps5 do not buy whatsoever I’ve had it for about a week but due to work I haven’t been able to use it much so I didn’t notice that It won’t charge on the dock while in rest mode have to plug the A50’s directly into a cord to charge not what I paid for at all!!! what was the point of the CHARGING dock if what wasn’t going to charge in rest mode don’t know if it’s because of Astro or PlayStation itself but if you’re looking to charge your headset while in rest mode not the headset for that should have bought a wired device at that point!!!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about the experience with the product. For troubleshooting the issue, warranty support or to check if there are other possible options, we recommend that you contact Astro support team. Also, we will take this as feedback and forward it along to the right team so they can look into it.

  • Rated 2 out of 5 stars

    Battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bro battery is trash best headset ever but breaks in a year so i write this review every year and return and get new and everytime breaks in a year.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 2 out of 5 stars

    Great if you don't mind putting up with crap

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look... when it works it is terrific. But I consistently have issues with this every couple of months that require hard resets of the device and a lot of messing around for an hour or more to get it working again. It is incredibly frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product July 2020 and is now January 2022. (So had this product roughly 1.5 years) the device just stopped working and will not connect to device. Contacted Astro and unable to assist after a month was told a new base station should solve the issue. Bought new base station and didn’t do anything and update still fails at 75%. For money spend on unit not worth it at all. Will never buy another Astro product again and strongly recommend no one else does as well.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sincere apologies for your disappointing experience with the A50; this is not what we want to provide. Your feedback is being taken into consideration. We'll make sure to share this with the appropriate team so that they can take it into consideration in the future.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for gaming. I used several other brands and these top them all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Odd background noise w series x

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but there is a slight clicking/background noise when connected to series x. Way to distracting. Returned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good strong haedset for the price. Great quality, great sound love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones is you're looking for crystal clear surround sound audio.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs a PC with Windows 10 to update.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boom Mike sometimes does not unmute . Software does not work on chrome book or Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astro a50 headset is a highend headset but worth it with the best quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products packaging looks nice. The product itself isn’t as high quality as you’d assume though. The padding is removable, which i found out a day later when it popped off on me, since then it continues popping off and doesnt click back on. Ontop of that, the fact that i have to hard reset the headset every so often isn’t something that I’m too happy about. Yall save your money and get s better headset.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not purchase again. The headset no longer connects to the base and I have tried everything from Astro support to Reddit and will be throwing these away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones wish the sound quality and Customization was better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ehh sounds good but $$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were a bit expensive and a bit hard to use but works

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Astro Headset Fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds but they do not appear as a device connected to the Xbox One and the mic does not work or even show up as available when trying to use it. Not recommended for anyone wanting to use them on Xbox...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Astro headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money on these expensive headsets. The turtle beach 700's are way better and easier to use. Ive tried quite w few headsets and these were below avg in sound quality on a PS5.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great can hear alot better than with my old ones was great upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing just pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Just very expensive but sound quality is like non other.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuts in and out, Possibly defective just don’t have the time to exchanged

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We sincerely apologize for the audio cutting in and out you're experiencing with your Astro A50 Gen 4 headset. We understand it's frustrating. While troubleshooting can sometimes resolve these issues, we know your time is valuable. Our social care team can help you with the quick resolution. You can reach them via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: