Customer Ratings & Reviews
- Model:
- 939-001680
- |
- SKU:
- 6349970
Customer reviews
Rating 4.2 out of 5 stars with 5636 reviews
(5,636 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Less than a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complains until it stopped working, worked fine. Trying to go to best buy and or deal with astro directly is one heck of a hassle. For the price you figured it would last more than a year.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
The best even better? My all time favorite headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how they did it, but they did. They made my personal favorite headset even better. And when I say my favorite headset, I don't only mean for gaming. I use A50's for ALL my audio and have for years. Ill get more into that later. Just a note, when I'm comparing previous A50's that will be based on the 2nd generation. To start once I unboxed it I immediately noticed the improved look and build. The build quality and attention to detail is awesome. Like I said Ive been using A50's (mainly 2nd Gen) for years and loved those as well. But they've brought it up more than a few notches here. The improved materials used have made the look, and more importantly the feel even better. When first trying them on I noticed that they are a perfect fit for my large head, but I have to use the largest setting to get this fit. But like I said I have a very large head. The button configuration and layout is almost the same with the outer right cup having the voice and chat volume settings as before which makes it very easy to quickly adjust these to get the perfect mix of voice and sound mid game. The power button is in the same place as before but is larger and has a much easier “click” on and off. Below that is the Dolby button (moved from being located on the transmitter on the 2nd Gen). This also makes it much easier to adjust this since its now right on your head instead of where ever you installed the 2nd gen transmitter. Directly below that is the EQ preset switch which is now a button rather than a slider. The main volume is located in the same place as before and feels very similar and smooth. The mic design has been revised but still has the excellent flip to mute as before. It stays in place and has no sag, so will stay where you want it. So overall it didn't take long to get used to the new A50's. Everything is pretty much the same common sense layout with the EQ being a button now, and the Dolby button on the headset now. The base station is a huge improvement over the Gen 2's. Mainly because it doubles as the stand as well. The Gen 2 stands (although functional) took up a lot more space. On the back of the base station is a PC/PS4 toggle, charging and power USB ports, optical in and out, an AUX port, and the main Micro USB that powers it up and connects to your console or PC. The base stations LED display is simple and easy to understand, with just enough info to know your settings, battery level, etc. without being complicated or having more info than necessary. The overall feel on the head is very comfortable. The plush ear and upper headband allows for long sessions of use without any discomfort. They basically weigh the same. I weighed them vs. the Gen 2's and the Gen 2 was 13.1 oz, and the new ones 13 oz. Not a noticeable difference, but I never felt that the A50's were heavy anyway. Ive always been able to use for many hours with no "heavy head", or neck pain. Set up was easy since I already had the USB and optical cables running to the Gen 2 TX, so it was just a matter of swapping out the cables. Connected the optical and the Micro USB from the console to the base station and that was it. Once it was all connected I switched the toggle in the back from PC to PS4, then set the headset on the base station to charge. It has a 4 LED system to indicate charge level (25, 50, 75, 100%). It started at the first LED so basically from almost dead to full in a few hours. The next step was to set up the PS4 settings. So into the PS4 settings/ audio devices/ then make sure the input and output is set to “Astro A50”. For me it had done this automatically. So couldn't have been more simple. Once charged it was time to test. The EQ has 3 presets to choose from out of the box. (Astro, Pro, and Studio). But these and a lot more can be customized using the Astro command center software. On my Gen 2's I always just chose the #1 which was media. Battery life. This one is 2nd to me as the most important thing to consider with these. As I stated in the beginning I don't only use A50's for only gaming. Ive had A LOT of different headsets and none have ever sounded as good as A50's, and I'm not just saying that, but Ill get more into that when I talk about the sound. The Gen 2's would get on average about 5-6 hours of time before beeping telling me to charge them. Well unless you want to have a long cord hanging from your head and defeating the purpose of a wireless headset the other option is a 2nd headset. So that is how Ive done things for years. While one is charging I'm using the other. This has worked, but Ive always wanted a better, less complicated solution. That solution was the 15+ hours that the new generation of A50's give you. So far I haven't had an issue where I ran out of battery and was still using the A50's. And with the new base station set up its SO MUCH easier to charge now. No longer having to manually connect the USB cable over and over each time. Just set the headset on the station while not it use. This way they have plenty of juice and are ready to go when you need them. This alone makes these worth the upgrade. But there is so much more than just an improved battery life and charging method. Now onto the most important factor and that is of course sound. Like I said I use A50's for all my audio. That means of course all my console gaming, but basically anything that comes from my TV. That's my laptop, Direct TV, Netflix, PS4, other consoles, etc. They just sound amazing. So much so that Ive used the A50's sound as my benchmark for any other headphones, or headsets Ive used. And like I said in the title they made the best even better. I don't know how to explain it, but they just sound perfect. Amazing lows, explosions and gun shots in games and movies are powerful. Crystal clear voice, mids, highs, etc. Not only are they the best sounding headset Ive ever used they are even better now that you can tweak the sound to your hearts consent. You no longer have only a few EQ choices. You can create, edit, save, and even share your custom EQ settings, or download someone else's if they've already found that perfect mix your'e searching for. Chat is just as good as before. I never had and issues with the mic, and that is the same here. Everything is clear, easy to hear, (and be heard). And Ill mention it again. I LOVE the flip to mute/ unmute. Just makes sense, and works great. So if you cant tell I absolutely love the new A50's. Improved look, build quality, sound, customization, battery life, charging method and more. Ive found my new headset for all my audio. So for me its a easy one solution for all my audio needs. Highly recommended not only for gaming, but much much more.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friend Rated 3 out of 5 stars
Disappointing Audio
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent but the audio output is so low compared to the a40s
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Super product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones the I own right now little expensive but it worth any penny
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Amazing Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits perfect and its overall a good headset. I hope it stays good for a long time!
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friend Rated 1 out of 5 stars
Manufacturer problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!! If you have a ps5 do not buy whatsoever I’ve had it for about a week but due to work I haven’t been able to use it much so I didn’t notice that It won’t charge on the dock while in rest mode have to plug the A50’s directly into a cord to charge not what I paid for at all!!! what was the point of the CHARGING dock if what wasn’t going to charge in rest mode don’t know if it’s because of Astro or PlayStation itself but if you’re looking to charge your headset while in rest mode not the headset for that should have bought a wired device at that point!!!
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the experience with the product. For troubleshooting the issue, warranty support or to check if there are other possible options, we recommend that you contact Astro support team. Also, we will take this as feedback and forward it along to the right team so they can look into it.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
A50 Xbox X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome immersive sound system and super easy setup! Literally just plug and play!
I would recommend this to a friend Rated 1 out of 5 stars
Piece of crap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product July 2020 and is now January 2022. (So had this product roughly 1.5 years) the device just stopped working and will not connect to device. Contacted Astro and unable to assist after a month was told a new base station should solve the issue. Bought new base station and didn’t do anything and update still fails at 75%. For money spend on unit not worth it at all. Will never buy another Astro product again and strongly recommend no one else does as well.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sincere apologies for your disappointing experience with the A50; this is not what we want to provide. Your feedback is being taken into consideration. We'll make sure to share this with the appropriate team so that they can take it into consideration in the future.
Rated 2 out of 5 stars
Great if you don't mind putting up with crap
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look... when it works it is terrific. But I consistently have issues with this every couple of months that require hard resets of the device and a lot of messing around for an hour or more to get it working again. It is incredibly frustrating.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Needs a PC with Windows 10 to update.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boom Mike sometimes does not unmute . Software does not work on chrome book or Xbox
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love these!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the premier of gaming headsets. I don’t think I could have anything else
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Odd background noise w series x
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but there is a slight clicking/background noise when connected to series x. Way to distracting. Returned
No, I would not recommend this to a friend Rated 3 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones wish the sound quality and Customization was better
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Super happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for gaming. I used several other brands and these top them all.
I would recommend this to a friend Rated 1 out of 5 stars
Great headset, but was defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset itself is really good, but the one I bought from Best Buy was broken (the microphone did not work, and the left headphone was making a constant high-pitched sound that made me feel like I was going crazy). Although this is more likely the manufacturer’s fault than Best Buy’s, I would be cautious buying them now since other units from the same batch are on the shelves. It seems like a lot of other units have this issue as well.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 1 out of 5 stars
Manufacturer Defect on Mic-Straight out the box.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know there was a manufacturer defect on the mic going out until I plug them up then start looking up forums and videos on how it is common for mic being very low for others to hear. Only to find out there’s a 15 day policy to take them back whenever your working 28 days offshore of course I was over the 15 day BestBuy policy. Now to go directly to Astro and see if I can atleast get an exchange or repair. Smh do your homework before buying.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry. We'd recommend you to report this directly to Walmart for further assistance. If there is no help from there, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Top notch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good strong haedset for the price. Great quality, great sound love this thing.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Buy this
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones is you're looking for crystal clear surround sound audio.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friend Rated 3 out of 5 stars
ehh sounds good but $$$
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they were a bit expensive and a bit hard to use but works
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Astro a50 headset is a highend headset but worth it with the best quality
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friend











