Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a headset I would recommend. I had it about a month and returned it. Had to fidget with it to get it to charge and the top padding piece kept detaching
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a subpar quality experience. We understand your displeasure and apologize for any issues that arise. We also understand that you had to return the headset. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
- Pros mentioned:Battery life, Comfort, Connectivity
Outstanding Gaming Headset with Dolby Atmos
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Astro Gaming A50 Headset + Base Station came with A50 wireless headset, base station, micro USB cable, optical cable, instruction guide and two year subscription code for Dolby Atmos. Setup is pretty easy by connecting the USB and optical cable into the base station and Xbox. Setup is similar like any other headset while connecting to computer. I have downloaded the latest firmware and everything is working great with latest firmware. The design is solid for durability and comfort to wear for a long period of time. I have been using various types of headsets for gaming and listening music. ASTRO A50 is perfectly balanced to fit and very lightweight as well. I have not faced any discomfort using this headset for a long period of time. On the right side of the headset, there are various buttons for to power on / off, Dolby button, EQ button, volume control and game audio / player voice balance buttons. On the left side, microphone can be adjusted up and down. The cool feature is that microphone will be muted automatically if it in the upward position. To charge the headset, there are two options either with USB or wirelessly on the base. In the back side of the base, there is a switch for PC or XBOX mode, USB port, optical in / out, AUX and micro USB port. In the front, there are various lights to indicate PC or Xbox mode, battery status, Dolby status and EQ mode. The audio quality is outstanding with ASTRO audio V2 and Dolby and surround sound is mind blowing experience. With included 2 year Dolby Atmos subscription, the audio quality and fell is completely different level. I have been using this headset for many hours in each day and there is no connectivity issues as well. Battery life is really good and came close to 21 hours. ASTRO A50 is one of the best headset for Gaming and PC. I have been using this headset even for my office skype calls and it is working perfectly. The range is really good and I can walk around during the calls and there is absolutely no issues with signal. I highly recommend this headset to everyone due to design, audio quality and long battery life.
I would recommend this to a friend Trash Can product.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced. Much better options out there for cheaper. Astro(Logitech) needs to update these badly.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks so much for your valuable feedback about the A50 Wireless Headset. We sincerely regret if our product provided you with a inferior experience which is surely not what we intend to deliver. We will forward it along to the appropriate team so they can look into it. At Logitech, our aim is to ensure our customers enjoy the products as much as we do.
- Pros mentioned:Sound quality
Great sound!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beyond happy with this headset. Great for gaming and even music.
I would recommend this to a friend I do not recommend these headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can get the headphones to actually work, these are pretty decent headphones. However, I can’t possibly recommend anyone buy these headphones for Xbox One X nor the Xbox series X. After downloading a number of different firmware and working with tech-support, these headphones do not stay working. You constantly have to reset, hard reset them or unplug them in order to get them to function properly if you can at all. If you have to reboot your Xbox for any reason, they cease to function after rebooting the Xbox and you have to unplug and re-plug them back in over and over again until eventually they might begin working. These are clearly not a functioning Xbox accessory.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Gaming is great with these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to these , and glad I did ! Don’t wait get yours now !
I would recommend this to a friend Crap. Do not buy.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through 2 sets in a very short time. On both the cushion on top would not stay in place. Resorted to zip ties to get it to stay. The second unit completely stopped working after just a month. Absolute crap. I bought turtle beach headset and its amazing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that you experienced repeated issues with the A50 Gen 4 headsets, including the cushion and functionality problems. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Pros mentioned:Sound quality
Great headset!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always find myself coming back to this headset. Hard to beat!
I would recommend this to a friend Ok headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok headset, took a while to get used to the software
I would recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cuts in and out, Possibly defective just don’t have the time to exchanged
I would recommend this to a friendBrand response from Logitech
Posted .Hey! We sincerely apologize for the audio cutting in and out you're experiencing with your Astro A50 Gen 4 headset. We understand it's frustrating. While troubleshooting can sometimes resolve these issues, we know your time is valuable. Our social care team can help you with the quick resolution. You can reach them via email at socialcare@logitech.com with your
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- Pros mentioned:Comfort
Keeps disconnecting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones would constantly drop the connection to the base station. The headset itself was super comfortable but the constant disconnecting made me return them. Would not recommend for the price
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Dead after 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 1.5 years. Sound was great. Mic was great. But for this price these things should last a decade.
No, I would not recommend this to a friendBrand response from Logitech
Posted .It's regrettable to hear this. We value your feedback and will pass it on to the relevant team. In the meantime, please reach out to the Logitech support team as they'll help you explore all the available options under warranty to resolve the issue. Thank you for letting us know.
Open Box Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perhaps the worse purchasing experience I have had. Granted, it was an open box purchase, it could still have been a lot better. The headphones had dog and human hair all over topped with what I believe was dandruff. Worst of all, it was missing the base. It should be a requirement for the cashier to at least offer to open the box and inspect the product. It was labeled in excellent condition and it was far from that.
No, I would not recommend this to a friendCrap company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute joke $300 headset says it’s compatible with Ps5 sure as hell is only if on top of this overpriced headset you buy astros $40 adapter to actually make them work. Returning these today.
No, I would not recommend this to a friend- Pros mentioned:Comfort
Excelent perches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was just perfect the comfort and the communication
I would recommend this to a friend Mic boom sucks and breaks...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have literally bought this headset over and over again. And as a sucker I pay for the product replacement which normally is cool. However this headset is 300 bucks and it’s never lasted me more than a few months. The mic boom always goes out and falls and than you can’t talk to anyone. I’m very easy with my stuff I have a bone disease so I can’t throw my headset or drop it because I’d break my own bones I’d I did. Please fix this product I love Astro but 300 is a lot when your disabled and than the 60 bucks for the replacement every few months kinda sucks...
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's truly unfortunate. Rest assured, we've passed this along to the concerned team so they can check this out.
Not worth it. Base freezes everytime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not reallt worth it. The headset its self is amazing What drags it down is the base that charges it. Its freezes everytime i leave it alone for more than an hour. Its so annoying. I have to hard reset everytime i want to use it.
No, I would not recommend this to a friend- Pros mentioned:Comfort
Astro a50
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good headset great quality and very comfy
I would recommend this to a friend - Pros mentioned:Sound quality
Fast connection no drops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great and say coming from the logitec arctis 9x
I would recommend this to a friend Disappointed
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year old and it wont charge fully and loses connection.. i tried hard resetting it updating firmware ect... no luck for 300 these should last much longer than 1 year
No, I would not recommend this to a friend