Customer Ratings & Reviews

What about people that uses PS4 slim. Ever thought about them? Got excited for nothing with this product by having me spend more bucks just to get an audio converter to make this headset to work. I'll be returning this product next early morning. Wasted my whole day coming up to the store and setting this up at home, only to find out it doesn't have a converter on it's own for the PS4 slim. If you have PS4 slim, don't even think about getting this product. Unless you're willing to spend another $50-$60 to add an hdmi audio converter. No thanks!

Unit sounds great but the pad that goes on top of your head does not stay on frame. Going to exchange unit see if it’s a one off.

I would not recommend it. The sound is ok at best. It isn't that comfortable, and no matter what ear pads you use, it doesn't breathe that well. The microphone quality sucks, and it went out pretty early on into having the headset. Due to the crappiness of it, I got a Blue Yeti instead and just used it for sound, which, like I said, wasn't that great. The sound balance on the side of the headset doesn't work that well. If you will spend this kind of money on a headset, get it from somewhere else. The headset completely died with just over a year of use.

Dolby Atmos crackling sound. Look up Astro A50 clip fix and you will find tons of complaints about the headband popping out, i pulled mine out of the box like this i thought it was a bad feature at first but it is bad manufacturing. I have put tape on mine.... Right side is two large buttons that can't be disabled but can literally mute voice chat if you aren't careful Worst headset i've purchased and the most expensive.

extremely complicated to use and they dont work half the time. spend more time of the phone with tech support then actually using them

Headband cushion broke as soon as I put them on. Spent almost $400 for it to break that easy was very displeased.

Ive had the headset for 3 days. The first day, the headset was solid. The next day a buzzing started in the left ear that eventually disappeared about 10 mins later. 3rd day buzzing wont subside.

It’s sounds really good when it’s working properly. But out of nowhere I’ll turn it on and the volume is super low and it won’t turn up. It’s pretty much unusable at that point.

I figured for the price something like this wouldn't have any audio issues but these things have a static that come and goes every couple of minutes and no matter if your playing a game or watching a movie

Doesn’t connect properly and charging stand is below average

Sound quality is okay, nothing to call home about. I thought my steelseries were the same if not better. Build quality was actually poor, my mic does not stay in a fixed position, it just falls all the way down and there is nothing I can do about it. I have to hard reset every time I turn my Xbox on because the sound won’t work for some reason as well. Support wanted me to destroy this one before I received a new one which would’ve taken weeks (per their timeline). When I said I don’t want to go without I sent proof of the defect they just said “okie dokie” to the fact that I wouldn’t send mine in first and told I had to deal with it.

Do not buy this headset. There’s a low, constant electric hum on the left side of the head seat that will not go away no matter what settings I adjust. Looked online and apparently I wasn’t the only one encountering the issue. It’s not super loud but you will hear it constantly while you use the headset.

Bought the headset worked perfectly for 2 days than and only one side of the headset started working. A 250.00 dollar headset. Got it on a deal thinking it would be awesome for my ps5.

Biggest pieces of trash ive ever owned, dont even bother buying these unless you like to waste money. Battery stopped being chargable within 6 months of owning them, and poorly made product very flimsy. Dont even get me started on the “app” you use, it wont update at all and the firmware you use doesnt work, sat on the phone woth astro for hours and wasnt able to resolve the issue.

I highly recommend this headset if you enjoy having to unplug and replug the Charging station every time you want it to pair with your Xbox. Wonderful design that isn’t frustrating at all. You would think for $250 they would manage to make this a little bit easier to use.

does not work could not get a refund? Super comfortable feeling headset wish it would work

Avoid at all costs. These are the worst pair of headphones I have ever owned. They work great for a month or two and then they're trash. I've had these replaced 4 times and then my warranty period ran out. If you do buy these don't ever update the firmware. Every firmware update is a gamble that will break your headset. If their tech supports version of fixing issues is to just consistently give out new sets then their product is trash. I've received $1200 in headsets via warranty and they've all crapped out.

I literally just ordered this on Saturday, and it was delivered on Monday….just 2days,,. !!I I could not believe how fast it shipped.., especially considering it’s the month of December! Definitely not going to complain …maybe complain of happiness! Thanks Best Buy!!

Came covered in sticky stuff and the base wont charge the headphones. Dont know if there was any sort of reconditioning. Will try and exchange.

the left ear speaker goes off and on at random poor customer support sent email asked for tech help No replay. if there was no sound problem with the ear speaker I would give them 5 stars.