Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Don't know
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy connection and not meet all my expectations.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're disappointed to know that the product didn't meat your expectations. We will forward it along to the appropriate team so they can look into it. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Cheaper version of what used to be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even close to what astro made when they owned the company
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.
junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.extremely complicated to use and they dont work half the time. spend more time of the phone with tech support then actually using them
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience. We're sorry to hear about the difficulties you've faced and truly regret the inconvenience caused. For further assistance, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Email Address:
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- Product Name:
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Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible 3D audio, base station barely works to charge, and headphones won't even connect to the computer / laptop half the time.
No, I would not recommend this to a friendDissapointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Astro as a problem lately with a buzzing noise in left ear phone. And mic needs to be tweaked on app to get it to sound louder. And there app doesnt work unless you download from thastro website directly. Major dissapointment on these ,i returned them
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret about the inferior experience. We understand your displeasure and value your input, therefore we will forward it along to the appropriate team so they can look into it.
Not Worth the money buy the Sony platinum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You would think for the price of over $300 you’d get a awesome headset . But to be Honest They’re really not that good it’s hard to hear foot steps on call of duty with these astro A50 . The Sony platinum headset sounds so much better with 3D technology and 7.1 surround For a whole lot less money . Plus you can hear each direction of the footsteps or if someone sneaking up behind you. But I guarantee you that you will be returning these if you buy them I don’t care what the other reviews say .
No, I would not recommend this to a friendUpsetting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box says for ps4 and i bought it for my sons ps4 but it turns out it wasn't new enough for the headset. We will be returning it tomorrow
I would recommend this to a friendHeadset didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these yesterday and they were DOA. The headset wouldn't even turn on when not connected to the charging dock. I went on the Astro reddit page and discord and it seemed like people were having all sorts of issues with these things. There was firmware problems and faulty docks, etc. I had a gen 3 a few years ago which were amazing, but it seems like the gen 4 has problems. I'll be returning these and going back to my Razer BlackShark v2 Pro headset.
No, I would not recommend this to a friendAstro A50s not usable with Xbox Series X
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Short and sweet: Xbox Series X came and this headset was not ready. When using, the audio tuning is a mess of mixed wires between the astro command console (which does nothing for the xbox audio) and the Dolby Access (which is the only tuning that will adjust audio but has hard preset frequencies). Everyone wanting an astro headset for the next gen consoles is better off waiting.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sounds good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was aight the sound is good but i wish it didn't have static at times.
I would recommend this to a friend Constant Buzzing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot recommend constant buzzing in one ear found out it’s “just a thing” so i went with its older more sophisticated brother the logitech g pro x 2 and don’t regret it one bit
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the buzzing noise in the Astro A50 Gen 4 headset. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Poorly Crafted, not worth the money at all.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for less than one year and the micro USB port in the back of the base broke off inside the base. The headset itself did not accept its own cushion and it often popped out as well. Probably unplugged and plugged in the base less than 5 times. Hopefully the warranty will resolve but even that is providing to be less than an easy experience. Do not recommend for the price even a little. Should be of much higher quality craftsmanship at close to price of an entire consul.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Could be built better but it’s okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke same day I opened the box but sound is amazing
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the troubled experience. We'd recommend to get in touch with the Logitech Support Team in this case and the team will definitely walk you through all the available options and best possible solution at the earliest.
Astro A50 - Xbox One Edition - Firmware failures
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long short is that the firmware at release is horrendous. Sound balance is very subpar compared to previous generations, and the base station freezes whenever you put the Xbox One into standby mode. The only fix is to reboot the bases station by unplugging it and replugging it in. All in all, they could be amazing but Astro hasn't released a firmware fix yet to fix all these issues. Beware of other reviews claiming "5 star" quality and take a look at forums like Reddit where these problems are being repeatedly referenced.
No, I would not recommend this to a friendWhat a hard tome trying to charge it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of sound, I expect more for price, hard time charging, the top part sometimes came out and hard time putting it back. Today I try like 10 times to charge it and nothing, and dont even want to turn on I dont know if they dont have battery I cant connect it, for 300+ what a waste.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! In order to help you effectively, please reach out our Astro support. https://www.astrogaming.com/support.html
- Cons mentioned:Weight
Hard pass
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated these super heavy to start and the charging base was horrible as far as the connection to the head set.
No, I would not recommend this to a friend Just really bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head pad kept coming off and after about a month the audio stoped working entirely. Honestly disappointed in this head set. I will recommend the astro 40s but would also say get a second cord for the head phones. It will wear the wires out.
No, I would not recommend this to a friendBrand response from Logitech
Posted .It's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Headset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got them they worked fine for my Xbox switched to pc and my friends have a problem hearing me updated the headset and still the same problem
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for a headset to play with quick not this one friends say they cant hear me while gaming so that means you would have to tune the headset not worth the time.
No, I would not recommend this to a friendNot worth your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the price you pay for this headset there shoulbe no problems and there was plenty disappointined
No, I would not recommend this to a friend