Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
They Sent Me An Open Item and Labeled it “New”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for and purchased a brand new one and went to open this and it seems someone already opened it and put it back in some of the packaging. I watched an unboxing video and saw all the packaging and instructions it was supposed to have and that’s how I knew. Best buy you need to check items before selling open box items as new!!
No, I would not recommend this to a friendThe top pad broke the first day
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good but the top pad broke the first day using it .
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's surely disappointing to hear and not what we intend to deliver. Any inconvenience is deeply regretted. In that case, we'd recommend you to contact the Logitech support team as they'll help you find a more tailored resolution as soon as possible. Thanks so much!
Horrible Sound Quality... Broken after 10 months.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech now owns this company and they haven't made a quality headset since 2014. I wanted a Dolby Atmos Headset because the games I play are recorded in that format but none of today's Astro Headsets meet the cut. Go to Steele Series if you don't care about Dolby Atmos. Logitech is the place comapnies go to die... On My 3rd Replacement...
No, I would not recommend this to a friendnot the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not best when it come to chat and game volume and you have to spend another 40$ to get the noise canceling cushion my stealth 800 out performed the anytime
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things were awesome till the wire came out and snapped. Hard earned money down the drain.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear that the wire on your A50 Gen 4 headset snapped, especially after you enjoyed their performance. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
- Pros mentioned:Comfort, Connectivity, Sound quality
Near Perfect Gaming Headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me just say that I would prefer to give these a 4.5 star rating as they are mostly everything I wanted in a headset. That being said here are a few things that stick out to me both good and not so good (I can't really say anything "bad" with this headset): Great! - Sturdy/heavy build - Very comfortable with included foam ear cups - Wide range of adjustment to accommodate larger heads - Easy access to EQ, volume, and Dolby source settings - Quick flip to mute microphone - Sound Quality at the higher end of the competition - 30 foot range is accurate Not as great.. - Need to connect to PC for firmware update and to utilize Command Center for custom EQ profiles - Can sometimes be finicky to engage the magnetic charging lock on the base stage - My ears do get noticeably warm during extended periods of gaming - It is difficult to determine if the microphone is actually muted or not (no visual or audible notification) - No foam cover to reduce wind/breathing on microphone As I said, these are mostly everything I wanted, with only minor discrepancies that might not matter to most other gamers. The headset came very nicely packaged and easy to get out and setup. Not a lot of settings to adjust within the PS4 itself. The default EQ settings are somewhat bland as I do not notice a huge difference but that can be customized at your preference. Playing mostly FPS games I can say that I am able to accurately hear footsteps, explosions and gun shots from any direction. Even playing APEX while observing a teammate, I can tell them exactly where sounds are coming from more accurately than they can determine themselves. Overall I am happy and excited to be using the A50's as I am not a fan of wires! The quality of sound and build is what I would expect for a product in this price range and I am confident these will get the full extent of usage with my gaming.
I would recommend this to a friend Head pad comes unconnected very easily
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horribly made. Astro just says to return it instead of attempting to help fix. Top head pad comes off extremely easily and won't stay snapped in. Didn't even get 10 hours of gaming in before they came apart. Astro wasted more of my time filling out information to submit for support,then they did attempting me help fix them.
No, I would not recommend this to a friendDO NOT BUY!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!! This headset is of poor quality. First, the top headset strap/cushion does not stay on and pops off. Second, the ear cups are coming off after 6 months of use. Third, the charging station is horrible!!!!! Contact is tough to make. There is no value in this headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We comprehend the exceptional level of difficulty involved and apologize for any inconvenience this may have caused. We highly value your feedback. To obtain additional assistance, we suggest contacting Logitech support team through https://support.logi.com as they will let you know all the possible options in resolving the issue.
Battery is terrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is terrible. Had mine less than a year and the battery lasts MAYBE 5 hours. It will be at 40% and just randomly die. Getting ahold of Astro customer support is not easy either. I have been waiting weeks to get a response after the automated “we will get with you in 2-3 business days”.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear about the inconvenience caused by the battery life of your Astro headset and the delay in receiving a response from support team. We understand that a short battery life and difficulties in reaching out for assistance can be frustrating. We value your feedback and want to ensure that we address this issue promptly. We recommend you to please get in touch with the support team through https://support.logi.com
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Kept disconnecting from the base, seems like it’s an on going issue with this headset.
No, I would not recommend this to a friendSkip these buy something cheaper and more reliabt
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are terrible. The Dolby will go out constantly. When switching between different media on the Series X, the sound will completely go out. This happens all the time. I’ve returned one pair for another and the same problem continues. Astro’s customer service is just as bad as their products. I way to talk to someone, you have to go through email.
No, I would not recommend this to a friendNOT WORTH
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth 300$… it’s too heavy on the head starts hurting after awhile
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's truly disappointing to hear and is surely not what we intend to deliver. Your feedback is important to us. We'll make sure that it is communicated with the relevant team as we strive to improve our products. You may also feel free to contact Logitech Support team if you need any assistance.
Horrible headset
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this headset for about a year and it has been a year of nothing but struggling with the headset or the software, the most expensive headset i have bought and the most problamatic, stay away. my Previos headset the Razer blackshark lasted me two years with no problems until i just decided to buy astros
No, I would not recommend this to a friendAstros suck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t ever buy astros ever barely got these six months ago they don’t charge anymore I reached out to Logitech and they said they had no warranty anymore like dude it hasn’t even been a year 300 dollars for trash
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Crap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have given me issues from the beginning. I have endured them for 2 years and the entire time they had charging issues, connection issues, and audio quality is terrible. Don’t buy these.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Not worth it the old headset lasted longer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk headset didn't even last past 6 months the station dosen't want to charge the headset and when you finally get it to charge it say full and within 5 to 10mins all 100% die and say one red bar and slowly charging to 4 bars and again once you use it for 5 to 10mins 100% kill it's self. I could have wasted 100 bucks on that junk xbox headset and it would have lasted longer then this.
No, I would not recommend this to a friendIts just the Hype
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had to return this headset 2 times within 8 months due to it breaking down the headcuffs would loosen it would drop etc, for an extra $50 just get the Arctis Pro Wireless. Its a much better buy and has a lot more features.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear that you had to return the product and we apologize for any inconvenience caused. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this. QA is horrible the cushion peace that rest on head will snap off. Horrible build quality it is defective from the start. You can buy a clip to fix issue online but 300+ headphones should have a solid build from the factory not dependent on an aftermarket clip
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the experience you had with the A50 headset. We recommend that you contact Astro support in this case and they will walk you through all the available options, next steps, and best possible solution.
Waste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working within 3 months of purchase. Terrible product
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback. We're sorry to hear about the issue you've experienced and apologize for the inconvenience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset but the Astro app from the Microsoft store Does not work 90% of the time and won't connect to your headset ....so what you have to do is go to Astro website and download the windows desktop version then it works fine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .It's disappointing to hear and it's surely not what we expect to deliver. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –