Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things were awesome till the wire came out and snapped. Hard earned money down the drain.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear that the wire on your A50 Gen 4 headset snapped, especially after you enjoyed their performance. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Waste of 300$
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fix your quality Astro. These lasted 2 hours of game play and that was it. No sound at all. Wont work on Xbox or PC. The top piece consistently pops off when I wear them as well. I’m returning and will not buy another pair from this company.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's truly unfortunate! We're sorry to hear about your negative experience with the product. Please get in touch with Astro Support team for best possible solution in this case. Also, we will take this as feedback and make sure to share it with the right team.
More trouble than their worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took to long to set up right and even when I thought I figured them out something else didn't work right with them.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Trash can 500 head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt hold a charge after two weeks. It worked fine when it did work.
No, I would not recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
High End Pro Gamer Gaming Headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the Astro A50 for a few days trying to decide between 3 or 4 stars. I decided on 4 because of the following: PROS - 15 hour battery life - clear, smooth audio playback - equalizer settings so you can prioritize chat vs game sounds - incredible build quality and comfortable for extended game play - comes with all you need in the box, including an optical cable - flip mic to mute CONS - base station size makes this better for PC vs console gaming - mixed ability to charge on base station vs direct USB There's no disputing the sound quality of the Astro A50 is amazing and they rank high on comfort and build. These are without a doubt the nicest wireless gaming headphones I have ever used. I have never appreciated just how much effort goes into mixing game audio and playing CoD and Destiny was like playing games for the first time (and more terrifying!) What I love is the Astro A50s are the ONLY headphones that let you take straight optical out of your PS4 and feed it into the transmitter for the wireless headphones (via the base station) What I am still working out is why the Astro A50s have to have the base station and don't also offer a slimline transmitter in the box. I only wonder because on my desk next to my PC, I have heaps of room and can accommodate the base station. But my PS4 sits in a cabinet under the TV, so you end up with a relatively large base station (about half the size of a standard mouse pad) that you need to unplug and plug in somewhere else if you want to use the base station as a charger. Otherwise, you can charge with any standard micro USB (wish it was USB C). This is where I start evaluating the Astro A50s vs something like the Logitech G935s. The latter being a better headset if you want to switch between PS4 and PC use. Don't get me wrong. The Astro A50s are incredible and I love the sound, fit, features. They will definitely be my everyday PC gaming headphones. If they came with a smaller dongle/transmitter then I would use them equally between my PC or PS4.
I would recommend this to a friend Not for every game
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd purchased this for my daughter to game chat while playing with her siblings and friends on Fortnite Xbox system. Unfortunately, she can not hear the chats while playing Fortnite. Seems to be an issue googling online. I am returning this and exchanging this for the SteelSeries Arctis 9X, which I have purchased two for my other kids and they have no issues.
No, I would not recommend this to a friendTERRIBLE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after 2 days... absolutely angry and for 300 dollars.
No, I would not recommend this to a friendWorst headset ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had nothing but problems wish I could return it but they only do 14day return, headset has to be reset constantly unplug power and plug back in and it still freezes up on me, a lot of the time the mic doesn’t work to, ive been in contact with Astro about this, but they will just send me a replacement headset after cutting the wrasses wires, I would rather get my money back and buy a different headset
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible buy something else. In order to use them on your Xbox you need to update the firmware with a pc with windows. I don’t have a windows pc and I wasn’t able to use them when an update was required.
No, I would not recommend this to a friendBrand response from Logitech
Posted .It's disappointing to hear and it's surely not what we expect to deliver.
Tech issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a week of use the headset has a constant buzzing in the left side earphone
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! To help you effectively, please email your information to our support team at socialcare@logitech.com.
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Defective left ear cup in 2 different a50s.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two of these, and each one has a high pitch whining sound in the left ear cup. Unusable. Best Buy was great about exchanging , but unfortunately my a20s are a better headset right now.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.
Ridiculous for 300 dollar headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous setup for PS5 and sound randomly stops coming out of the headphones
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these but they are so complicated to get them to work like you desire.
No, I would not recommend this to a friendMy experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had way too many connectivity issues with my Xbox series x.
No, I would not recommend this to a friendLasted 6 months.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I got the headset the base station would on occasion need to be power cycled for it to work. Over the last week it's happened near every day and now it refuses to power up at all with multiple ports and cables tested. This is too much money for any product to last half a year.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand how aggravating this can be and we apologize for the troublesome experience. We'd suggest you to contact Astro support and our team will definitely look into the issue and come up with the best possible solution.
Xbox headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible it broke within 2 months and they are very pricey
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working within 3 months of purchase. Terrible product
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback. We're sorry to hear about the issue you've experienced and apologize for the inconvenience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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For its price can be way better!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product aesthetically. Astro software for amp lags a lot! Mic is horrendous as well.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 days. Over-priced waste of money.
No, I would not recommend this to a friendThese are $ but worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son LOVES these headphones. He is pretty rough woth his gaming gear, so he knows to be suoer careful, as they seem like they could break easy. A+
I would recommend this to a friend