Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Not for every game
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd purchased this for my daughter to game chat while playing with her siblings and friends on Fortnite Xbox system. Unfortunately, she can not hear the chats while playing Fortnite. Seems to be an issue googling online. I am returning this and exchanging this for the SteelSeries Arctis 9X, which I have purchased two for my other kids and they have no issues.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
High End Pro Gamer Gaming Headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the Astro A50 for a few days trying to decide between 3 or 4 stars. I decided on 4 because of the following: PROS - 15 hour battery life - clear, smooth audio playback - equalizer settings so you can prioritize chat vs game sounds - incredible build quality and comfortable for extended game play - comes with all you need in the box, including an optical cable - flip mic to mute CONS - base station size makes this better for PC vs console gaming - mixed ability to charge on base station vs direct USB There's no disputing the sound quality of the Astro A50 is amazing and they rank high on comfort and build. These are without a doubt the nicest wireless gaming headphones I have ever used. I have never appreciated just how much effort goes into mixing game audio and playing CoD and Destiny was like playing games for the first time (and more terrifying!) What I love is the Astro A50s are the ONLY headphones that let you take straight optical out of your PS4 and feed it into the transmitter for the wireless headphones (via the base station) What I am still working out is why the Astro A50s have to have the base station and don't also offer a slimline transmitter in the box. I only wonder because on my desk next to my PC, I have heaps of room and can accommodate the base station. But my PS4 sits in a cabinet under the TV, so you end up with a relatively large base station (about half the size of a standard mouse pad) that you need to unplug and plug in somewhere else if you want to use the base station as a charger. Otherwise, you can charge with any standard micro USB (wish it was USB C). This is where I start evaluating the Astro A50s vs something like the Logitech G935s. The latter being a better headset if you want to switch between PS4 and PC use. Don't get me wrong. The Astro A50s are incredible and I love the sound, fit, features. They will definitely be my everyday PC gaming headphones. If they came with a smaller dongle/transmitter then I would use them equally between my PC or PS4.
I would recommend this to a friend Worst headset ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had nothing but problems wish I could return it but they only do 14day return, headset has to be reset constantly unplug power and plug back in and it still freezes up on me, a lot of the time the mic doesn’t work to, ive been in contact with Astro about this, but they will just send me a replacement headset after cutting the wrasses wires, I would rather get my money back and buy a different headset
No, I would not recommend this to a friendDon't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone is horrible. Sounds like you are underwater, we returned the product.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that the microphone on the Astro A50 Gen 4 Wireless Gaming Headset did not meet your expectations and sounded like you were underwater. We understand your frustration and are sorry for the inconvenience this caused.
Do not buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They cut out and don’t even work nor charge don’t buys these I promise
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear you experienced issues with your A50 Gen 4 headset's connectivity and charging. We apologize for the inconvenience and appreciate your feedback. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Ridiculous for 300 dollar headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous setup for PS5 and sound randomly stops coming out of the headphones
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these but they are so complicated to get them to work like you desire.
No, I would not recommend this to a friendSame Astro issues as always.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lasted about 1 week before the top of the head set stated snapping off by the cushion. The cushion is already deformed. Also this was an open box item and had zero issues prior to purchase. Will be returning.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're disappointed to hear about your negative experience with the A50. Rest assured, we'll share your feedback with the appropriate team for future consideration and improvements. Thanks for bringing it to our notice. We truly appreciate your time and patience.
Do Not Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous that you can’t use it out of the box. You have to have a desktop to update the stupid thing before you can even use it. Once we got it updated, it wouldn’t charge & their return policy is awful so its a total waste
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate and we apologize for the inconvenience. This is not the experience we want you to have. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
My experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had way too many connectivity issues with my Xbox series x.
No, I would not recommend this to a friendXbox headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible it broke within 2 months and they are very pricey
No, I would not recommend this to a friendThese are $ but worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son LOVES these headphones. He is pretty rough woth his gaming gear, so he knows to be suoer careful, as they seem like they could break easy. A+
I would recommend this to a friendLasted 6 months.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I got the headset the base station would on occasion need to be power cycled for it to work. Over the last week it's happened near every day and now it refuses to power up at all with multiple ports and cables tested. This is too much money for any product to last half a year.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand how aggravating this can be and we apologize for the troublesome experience. We'd suggest you to contact Astro support and our team will definitely look into the issue and come up with the best possible solution.
If you like expensive things that don’t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the worst headsets I have ever owned. They are so cumbersome to use and constantly stop working. Sooo many people verify this. You will spend more time researching “how to fix” articles on Google then you will use them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your unpleasant experience with the product. This is surely not what we intend to deliver. Your feedback is crucial to us as we continue to enhance our products and user experience. Thanks so much!
Terrible all around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic can only be on the left side. Head band pad kept popping out, within a week, it wouldn’t even pop in. Headset disconnect from the base every 15 minutes … then reconnect. Heavy … and without the headband pad … uncomfortable. There got returned, not worth $49 … let alone $299!
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 days. Over-priced waste of money.
No, I would not recommend this to a friendFor its price can be way better!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product aesthetically. Astro software for amp lags a lot! Mic is horrendous as well.
No, I would not recommend this to a friendWASTE OF MONEY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset sucks. The middle piece keeps falling apart. Makes the headset really uncomfortable and annoying. I wish I could give it 0 stars.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're incredibly sorry to hear about the falling-apart middle piece on your Astro A50 Gen 4 headset. That sounds very frustrating, and we understand why you'd be disappointed. We recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Purchased less than a year ago
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Astros won’t recognize the base won’t turn on sadly.
No, I would not recommend this to a friendManufacture error
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever you put the headset on the top padding pops out of place. I thought it was just my big head but I saw a lot of other people had the same problem online. I had to return them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your negative experience and you had to return the product. This is surely not what we intend to deliver. Your feedback is valuable. Hence, we'll share it with our team for them to review for the future consideration. Thanks so much!