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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 5,627 reviews
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 300$ product I’m very disappointed with the quality of the headset… the top part of headset that cushions the top of your head pops out of place while wearing. I would not recommend buying.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a subpar experience. We understand your displeasure and apologize for any issues that arise. We also understand that you find build quality to be obnoxious. We value your input, therefore we will forward it along to the appropriate team so they can look into it. In the meantime, please contact the Logitech support team as they'll be more than happy to help you find a more tailored resolution on first priority.

  • Rated 2 out of 5 stars

    They’re okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t as good as everybody says they are. Sound isn’t as good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor integrity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received one of the units that has a loose cushion at the peak of the headset. Upon troubleshooting, I discovered that this headset has had this issue since launch. Why has Astro not contained this issue yet?

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that you've had a negative experience with our product. We take quality very seriously and we apologize for falling short in this area. We will investigate this further and take steps improve. Thanks so much!

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headsets are very good, but I have one problem when you swipe the microphone to go up. It gives a lot of static not very happy. I end up purchasing three different kind within six months period of time. Please do better with your headsets.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even good mice is trash a dollar tree mic is better don’t recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Ig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality annoying setup .........,.............

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Until They Aren’t

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair same exact issue - after just over a year on this pair they won’t charge at all. Last pair lasted me 2 years. Too much money to not get a good life out of them and Astro won’t do anything to fix them

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your troublesome experience with the Astro A50. This is surely not what we expect to deliver. Your feedback hasn't gone unnoticed. Rest assured, we'll forward this to the relevant team for them to check this out for any future consideration.

  • Rated 2 out of 5 stars

    Gamer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought these for my son I thought they would fit his head correctly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best in class for wireless

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Impressions and Unboxing You get the typical awesome presentation from Astro here. Nice tightly packed box with mostly all shiny finishes protected with plastic. You get to hear that amazing sound of peeling plastic a few times HAHA. I can only say this is a well-designed, feature packed, high quality elite level headset. Sound is amazing, especially for wireless, and the soundstage is HUGE. The price is a bit steep to ask someone to buy a MOD KIT in my opinion. I believe it should have been included to provide better value. I truly love the subdued colorway of black and gray and the high gloss with matte black finishes make this look elegant and aggressive. The overall experience provided by the A50's will never make you second guess your purchase though. Astro has been the standard for gaming headsets for good reason, and this headset builds on the already solid foundation. It won't make you wonder if it will break and due to it's lightweight design, it is designed with long gaming sessions in mind. I am not a fan of the software and I do NOT like that you can only make changes by plugging into a PC and using Astro Command Center. The software needs a lot of work and if you are on a 4k monitor, you will never see full screen. Build and Aesthetic Build is solid. The base station is made of top shelf made and high gloss plastic. The headband is flexible and I don't worry about it breaking so it can take a beating. My only complaint is the cheap plastic used for the volume wheel. The volume wheel is loose and makes tapping/rattling sounds when you touch it or move your head quickly horizontally. Open back sounding design allows noise in from your surroundings. This can be a good thing or a bad thing depending on your tastes but supposedly will get better with the mod kit's leather cups. I really love how these look and I can see this look fitting multitudes of people. Fit and Function Fit is impeccable. There is no clamping pressure to cause wear fatigue. The microfiber material is very breathable but I worry if it will last. My stubble seems to be shredding the earcups and I haven't had them for a week. These get hot to me after around 3-4 hours of play so I wish there were another option for ear cups in the box. I will NOT be dropping $40 on something that should have been provided. Audio and Mic Quality Loud and powerful sound! Crystal clear audio we've all come to expect from Astro. Astro Audio V2.0 may be onto something here. These literally make you feel like you are in a nice room with surround sound. The mic quality is above average with lots of sibilants. This needs a pop filter to increase the audio quality. It is sounds like it is all mids and the high and low ends roll off significantly. Even after EQing and removing the noise gates it still sounds like a headset. Range and Battery Life Range is AMAZING! For my test, the base was placed in my basement with my workstation PC and PS4. I went from the basement to the 3rd/top level and didn't have ANY drop in sound quality or stability of the connection. I am simply amazed by this! My home is filled with over 40 smart devices and I have a mesh network on each level to provide plenty of radio interference. I have another pair of 2.4GHz wireless headphones from a German maker that has connectivity issues outside of 10ft in a higher price point. The performance on these are impressive. Battery life is rated for 15hrs. I can say I have close to that in my days if testing. I put them to charge when I finish gaming si this isn't really a problem for me. Favorite Things Magnetic charging dock with easy channels to line it up to charge. Range is the best I've tested. Auto Mute when you put up the mic! That is one of the best so you don't have to press a separate button. Recommendations MOD KIT - Astro really missed out on an opportunity to just demolish the competition by including a leather option and the included microfiber ear cups. This would scream to the buyer "We're the best period! When you drop your hard earned cash, we have all your options covered". Your "MOD KIT" could be more than just a leather upgrade for $40 if you'd offer colors and customization options via 3D printing. Just a thought… for this price, you really shouldn't have to drop another $40 for leather when you are the standard for gaming headsets. There are $100 headsets that close this standard. PS4 app - It would be nice is a headset maker would take time to develop IN SYSTEM apps for the gaming platform. This will be yet another stop on the road to complete domination of your competition. Sorry, but I'm from the mindset of "Who wants to compete? I'm here to dominate and leave no doubt who's the best!" Mic upgrades should be sold and also custom 3D printing of ear caps to make this the ultimate product for customization. If you make a nice mix, you can get a nice segment of the market of streamers who don't want to buy a professional audio setup with mic. The Verdict Pretty simple here... for wireless headphones, these are my choice. Astro Gaming had been the standard for a while.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the worst headset I’ve bought. My friends said the mic quality was equivalent to a $15 xbox microphone. The audio quality was significantly worse than my previous headset and i would consider it a downgrade from the Steelseries Arctis 9x. Not to mention it was insanely annoying to set up and connect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Astro made me disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the astros for the xbox 1 x and they were okay. A little hard to put on the charger. These were definitely alot easier to set on the dock and walk away but the mic will not stay bent into the users face. It slowly will stretch back out to straight and noone will hear you talk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective and I'm not alone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage product. Defective right out of the box... and I'm not the only one. Do yourself a favor and search for Astro A50 not charging and avoid these at all costs. I bought these impulsively while at Best Buy and that's exactly where they're going back to tomorrow morning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Customer Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screws holding the earpieces on started to fall out a couple of months after purchase. Now all of the screws have fallen out. Contacted Customer Service over a week ago and only received an automated response.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your unpleasant experience with the A50 and the support. This is surely not what we intend to deliver. We'd recommend you to please get in touch with the Logitech Support team through https://support.logi.com as they'll be well equipped to assist you with the necessary steps.

  • Rated 1 out of 5 stars

    Horid done buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset i have evrt had the displeasure of using i liked the xbox 360 one ear headset more

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the negative experience you've had with the Astro A50 Gen 4 headset. We understand that your expectations were not met, and we appreciate your feedback. Your insights are valuable for us as we continuously strive to improve our offerings.

  • Rated 1 out of 5 stars

    Great for Simple Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a pair of Astro A50 5G, but kept getting distorted feedback and disconnections from the base station. I tried these and initially everything seemed okay, until I tried joining a chat party during the game, but no one could hear me. I took that pair back, got another pair and I still have the same issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a static problem so I returned it and got my money back

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Astro A50 Gen 4 headset. We understand that you experienced static issues and had to return the product. We apologize for any inconvenience this may have caused. We strive to provide a high-quality audio experience with our products, and we are always working to improve their performance and reliability. Logitech

  • Rated 2 out of 5 stars

    Could be better for such price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. After 5 months of use stopped connecting to the base. Returned

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good quality but need better buttons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice and game volume button too sensitive. Charging pad is difficult to place headset i.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound bad build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not wear the headset just right the head cushion will pop off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The item i purchased was ubfortunately broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item did not work I even purchased an additional device for the ps5 so I could hook up the optical cable. It didn’t work there or on my laptop.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –