Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Sounded like $10 headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my Gaming PC, was super excited when I got them and hopping right into a game of COD. They sounded so incredibly bad that I didn't finish my game and tried to find sound profiles online. after trying a few I returned it and got the sennhizer ones (those are amazing). ps. they feel super cheap
No, I would not recommend this to a friendWhat Happened to Astro Quality…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These fell apart a week after owning them. Went with the Steel Series Articus Pros and haven’t had a regret since!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Disenchanted to know about your experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Top piece broke
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top piece broke off within 2 days of purchasing the headset. Returned it and bought the steel series right after.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're very sorry to hear the top piece of your Astro A50 Gen 4 headset broke so quickly. That must have been frustrating, especially after just buying it. We appreciate you letting us know and apologize for the inconvenience caused.
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headset they are the best and the price was great. The payment plan with 24 months interest free is awesome
I would recommend this to a friendLet down headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced. Did not work properly. It had mediocre spend quality.
No, I would not recommend this to a friendBad echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They echo so bad everyone tells me about it. I would like my money back.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Connectivity, Sound quality
Comfort and Performance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I`ve used numerous gaming headsets over the years from all the big name companies and these are definitely right at the top of the list. I`ve always wanted a pair of A50s going back to the Halo 3 MLG days and now I only wish I had gotten a pair sooner. The first noticeable aspect with this headset though is right when unboxing them as you can tell Astro went to the extent of making sure the packaging was even top notch and provides that quality feel. Setup though right out of the box was extremely simple when using them with my Xbox as the base station just plugs right into the Xbox and the headset is instantly connected and ready to go. The full wireless aspect of these is a great convenience as I did not feel it would be that drastic of a difference not having a wire connected to the controller, but it truly is. Then with the comfort and feel, these are absolutely phenomenal as they have that feeling of sturdiness, but at the same time are lightweight for extended playtime which is something that seems hard to find with that perfect balance. Moving onto the sound and voice I mean this is a high-end headset and that`s exactly what you get with the Dolby Atmos included. I was using a mid-priced Plantronics RIG headset that had Atmos as well, but the difference between the two is astronomical. The ease of getting that game to voice balance is extremely easy with the touch controls right there on the headset along with the ability to turn the Atmos on and off with a touch of the button. Astro was able to incorporate the essentials for ease of use with the right amount of buttons on the headset without having it be too overwhelming with buttons all over the headset. Then in regards to voice, right when I joined a party one of my friends asked why it sounded like my mic was in my throat because it was so clear as he said he just assumed it was because I had previously been using one of the cheap $10 Xbox headsets even though I was previously alternating between 2 headsets that were both $100+ headsets. This just shows the difference these have over those mid-range $100-$150 headsets. Overall, there are just so many positive features of this headset that I have not even found any negatives to slightly offset all the positives. From the build quality and features to the sound and voice, every aspect is top notch and I know the price is that on the higher end, but I can definitely understand the price after using these for just a week.
I would recommend this to a friend headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash headphones ringing in the left ear out of the box
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the issue you're experiencing with the Astro A50 Gen 4 Wireless Headset. We understand the frustration of receiving a defective product. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Over priced Junk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan at all. Over priced and didnt work well with my Xbox series X. Always had trouble and everybody said it sounded like I was talking through a trash can that's how bad the output sound of the mic was. Switched to steelseries and love them. Will never go back
No, I would not recommend this to a friendPoor quality with bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor build quality and had an annoying high pitch tone which caused headaches. Customer service was slow, unresponsive, and ineffective.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Returned after 1 day of use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a let down, my previous A50's lasted me 4 years and we're great. These lasted ONE day and the base station stopped working. The sound quality when they did work was not like previous versions. These sounded like a $50 Walmart special. DONT WASTE YOUR MONEY!! There are cheaper headsets that sound better.
No, I would not recommend this to a friendHead set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top part of the head set fell off in first used and i tried putting back on it won't stay on. From there, it works good were if is not being use it will go on power saving mode.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the negative experience with the product. For warranty support or to check if there are other possible options, we recommend that you contact Astro support team.
Astro a50 used broke base station
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This used set was broke from the start when I returned I expected a price match for another pair or at least some kinda deal but no
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with us. We appreciate your feedback and will make sure to pass it along to our team.
Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The middle piece on the head piece does not stay together unless super glued. Missing one of the gripper pieces on the bottom which resulted in difficulty trying to get it to charge.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the troublesome experience you had with the A50 Headset. We recommend that you contact Astro support in this case and they will walk you through all the available options, next steps, and best possible solution.
Buy a new one!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the A50 from Best Buy as an open box Excellent condition. It wasn't working properly at all! the battery was destroyed and I couldn't use the product even after updating it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing and we're sorry to hear that. Reach out to Astro support and our team will help you with the best possible solution.
App/ software is trippy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset will need to be reset often or mic dont work. And you definitely need a pc in order to get the beet use out these headset and to update them in general
No, I would not recommend this to a friendDont work ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Youd think for 300 bucks the peices of crap would work but they do not ive had to reset these things three times just this MONTH 10/10 do not reccomend
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Store bought doesn't work. Manufacturers is fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up getting a replacement from the manufacturer. The ones I bought had crackling and popping in the earphones after less than a days use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Good but..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but.. I had my other pair for about a year and a half and they just all of a sudden stopped working.. had to buy a new pair. Sad to see Geek Squad protection plans have increased in pricing. Shame.
I would recommend this to a friendFalsely advertised PC ONLY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Advertised to work with Xbox sadly does not even after going through all the firmware updates and video’s on you tube
No, I would not recommend this to a friendBrand response from Logitech
Posted .That shouldn't be that case. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –