Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Buy a new one!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the A50 from Best Buy as an open box Excellent condition. It wasn't working properly at all! the battery was destroyed and I couldn't use the product even after updating it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing and we're sorry to hear that. Reach out to Astro support and our team will help you with the best possible solution.
Unfortunately no series x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Note will not work with series x that is all i bought it for
No, I would not recommend this to a friendGood but..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but.. I had my other pair for about a year and a half and they just all of a sudden stopped working.. had to buy a new pair. Sad to see Geek Squad protection plans have increased in pricing. Shame.
I would recommend this to a friendTop piece broke
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top piece broke off within 2 days of purchasing the headset. Returned it and bought the steel series right after.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're very sorry to hear the top piece of your Astro A50 Gen 4 headset broke so quickly. That must have been frustrating, especially after just buying it. We appreciate you letting us know and apologize for the inconvenience caused.
What Happened to Astro Quality…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These fell apart a week after owning them. Went with the Steel Series Articus Pros and haven’t had a regret since!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Disenchanted to know about your experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Not good for the price. Better options out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.paid 250$ for a headset that requires updates with a poorly designed firmware. Astro could care less as well as long as they get their money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Your feedback is appreciated, and it contributes to our ongoing efforts to enhance our offerings.
Poor quality with bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor build quality and had an annoying high pitch tone which caused headaches. Customer service was slow, unresponsive, and ineffective.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Terrible headset for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for only a year and having problems with the charging. I’m forced to play with the usb plugged in. I tried hard resetting multiple times and it still doesn’t charge.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience you have faced with our headset. We understand that you have been experiencing charging issues, even after attempting hard resets. This is not the experience we strive to deliver. We value your feedback and will surely pass this along to the relevant team for them to check it out. In the meantime, please contact the support team as they'll be well equipped to assist you with the next steps. Thanks so much!
Dont work ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Youd think for 300 bucks the peices of crap would work but they do not ive had to reset these things three times just this MONTH 10/10 do not reccomend
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Astro a50 used broke base station
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This used set was broke from the start when I returned I expected a price match for another pair or at least some kinda deal but no
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with us. We appreciate your feedback and will make sure to pass it along to our team.
Store bought doesn't work. Manufacturers is fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up getting a replacement from the manufacturer. The ones I bought had crackling and popping in the earphones after less than a days use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Terrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product unless you have a computer you cant update them sound setting are complex to use u less you know what your doing and have already had multiple issues with them working in general.
No, I would not recommend this to a friendNoise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a static problem so I returned it and got my money back
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Astro A50 Gen 4 headset. We understand that you experienced static issues and had to return the product. We apologize for any inconvenience this may have caused. We strive to provide a high-quality audio experience with our products, and we are always working to improve their performance and reliability.
Over priced
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't hear the cost difference. Way to expensive.
No, I would not recommend this to a friendHEADSET
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend spending $300 on these not worth it.
No, I would not recommend this to a friendAstro A50 Xbox Gold/Black Head cushion comes loose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top head cushion piece is chinsy AF! Hopefully it was just a dudd bc I’m going to get the same thing. If it keeps coming loose I’m going to RIP a new one into ASTRO company!
I would recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear, and we apologize for the experience you had. Please reach out to our Astro Support team for further assistance. They will be more than happy to help you resolve any issues or concerns you may have.
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are working great. I got them on sale for Black Friday, so the discounted price was a plus.
I would recommend this to a friendJunk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible!! The headset hasnt worked properly since he purchased it and the company that makes them are terrible to deal with.
No, I would not recommend this to a friendFalsely advertised PC ONLY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Advertised to work with Xbox sadly does not even after going through all the firmware updates and video’s on you tube
No, I would not recommend this to a friendBrand response from Logitech
Posted .That shouldn't be that case. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Should've known
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this headset as a open box. I purchased the ps5 adapter and all new cables. In the end it didn't work and i had to return them to the store. What a waste of gas and time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your experience with the product. This is not the experience we want you to have. We'll surely make sure to share it with the right team.