Customer Ratings & Reviews

Had these for only a year and having problems with the charging. I’m forced to play with the usb plugged in. I tried hard resetting multiple times and it still doesn’t charge.

Note will not work with series x that is all i bought it for

Comfort: Comfort, more than anything, is important to me when wearing a headset. The sound doesn’t really matter if it’s not comfortable to wear. I get almost no fatigue on my ears when doing long gaming sessions. I work 3rd shift so I’m usually rocking these while the rest of the house sleeps on my days off. The only discomfort I do get, after several hours, is from the headband foam. I think if they used a softer foam in the head band it would mitigate or eliminate this altogether. Sound/Mic: Disclaimer, I’m not an audiophile, but I really enjoy the sound from this headset. When playing games, it’s easy to tell which direction I’m hearing sound from. Music and effects come across loud and balanced. Voice audio also comes through well and I have no issues hearing my friends on the other end. You will not be disappointed listening to music on these either as they serve as perfectly good headphones for music and movies. What’s also great is the amount of control you get using the Astro command center when in PC mode. Being able to customize, tweak, and save profiles for both audio and microphone levels is amazing. The advanced EQ settings really give you the fine tune control to dial in the sound you want. Whether if you’re looking for a theatrical experience or really want to highlight footstep sounds in a game, you can customize to your hearts desire to give you the desired results. Connectivity: One thing that has been impressive is the strong connectivity with this headset. During long gaming sessions, food and drink become important, but you don’t want to miss the conversation or hear static from the other end. Not been a problem for me. I don’t have that many walls between me and the kitchen but there’s easily 35 to 40 feet separating me from the base station. Also, in the connectivity category is the base station itself. The base station comes with two modes, depending on which version you purchased, to either play with PC optimization or PlayStation 4 customization. You do have to manually flip a switch depending on which platform you’re on. It would have been nice if there was an auto-detect built in, but for now, we’re stuck with the toggle. Having a charging solution where you just sit the headphones down and pick them up can be a game changer if your old wireless headphones constantly need to be plugged in. The headset will power itself off after some time, and when you pick them up to use them, they power back on so there’s no button flipping on the headset, they’re just ready to go. The base station also comes with an Aux port as well as a charge and play port in the event you forget to seat them in the base station. Final Thoughts: This headset will retire my old one and become a permanent fixture on my computer desk. I game on both PC and PS4, depending on the game, and I regularly switch between both with the headset. Music, movies, and most importantly, games, sound absolutely fantastic and find myself putting them on more and more when I don’t have to just for the premium quality of sound. The only things I would request on the next iteration would be a bit more adjustability in the head band, interchangeable head band foam (like the replaceable ear muffs), USB-C, and finally, dual operability with the base station, as in, both pc and ps4 plugged in at once so switching between the two is easier.

paid 250$ for a headset that requires updates with a poorly designed firmware. Astro could care less as well as long as they get their money.

Terrible product unless you have a computer you cant update them sound setting are complex to use u less you know what your doing and have already had multiple issues with them working in general.

Head phones broke already not a good productwould not recommend to anybody

These are working great. I got them on sale for Black Friday, so the discounted price was a plus.

I didn't hear the cost difference. Way to expensive.

Top head cushion piece is chinsy AF! Hopefully it was just a dudd bc I’m going to get the same thing. If it keeps coming loose I’m going to RIP a new one into ASTRO company!

Would recommend spending $300 on these not worth it.

Have had them for 5 months everything was great till the broke and in my opinion they aren’t worth the price to be breaking within under a year

Absolutely terrible!! The headset hasnt worked properly since he purchased it and the company that makes them are terrible to deal with.

Purchased this headset as a open box. I purchased the ps5 adapter and all new cables. In the end it didn't work and i had to return them to the store. What a waste of gas and time.

Sell you the headset but still need to buy another piece to make it work with ps5 and not sold on store.

After two months battery didn't want to charge. So i reset the headset it would charge sometimes and now battery dies fast

Dont not buy. There is no firmware update for the headset.making this a 300$ loss. ASTOR Support cant fix nor will YouTube videos...you have been WARNED

First week i has it the part that goes over my head fell apart but i taped it up and just recently it just stoped working and wont even lifht up ortirn on

never an i mean never purchase open boxed headphones from bestbuy cause they dont even look at them if the customer says they work they just put them back on the shelf they dont even test them

Hate it does not work and constantly turns off. For $349.99 I expected it to be better than the cheap $20.00 headsets but it’s like the same cheap ones.

mic stopped working after 6 months. trouble shooting live chat basically useless.