Customer Ratings & Reviews

never an i mean never purchase open boxed headphones from bestbuy cause they dont even look at them if the customer says they work they just put them back on the shelf they dont even test them

I had it break about 4 months in then got it replaced and the replacement has now broke. along with it breaking it is a pain to get it to connect to the charging points on the base station and has very poor mic quality compared to the much cheaper A40

Trash headphones ringing in the left ear out of the box

Stopped charging less than 6 months after purchase. Required hard resets more than once, and uplugging/replugging the base station like once a week. Tried firmware updates, tried changing wifi channels. Trash.

Have had them for 5 months everything was great till the broke and in my opinion they aren’t worth the price to be breaking within under a year

Dont not buy. There is no firmware update for the headset.making this a 300$ loss. ASTOR Support cant fix nor will YouTube videos...you have been WARNED

This is my 3rd Astro A50 set I own 2 gen 3 sets and a 4th gen one. Let’s start by this is no better than the gen 3 set and still has that clicking in your ear problem. I’m keeping my gen 3 set and going buy some other wireless set from now on.

First week i has it the part that goes over my head fell apart but i taped it up and just recently it just stoped working and wont even lifht up ortirn on

Hate it does not work and constantly turns off. For $349.99 I expected it to be better than the cheap $20.00 headsets but it’s like the same cheap ones.

This was a purchase for my son. He loves it! Was very excited when he unwrapped the box!

After two months battery didn't want to charge. So i reset the headset it would charge sometimes and now battery dies fast

Head phones broke already not a good productwould not recommend to anybody

Sell you the headset but still need to buy another piece to make it work with ps5 and not sold on store.

This is hands down the best, easy to use, reliable, comfy, great sounding, gaming headset I've ever used! I've had some serious hands on time with this headset and I can say will all certainty, I'm in love. Unboxing this product shows Astro (Logitech) really took care in designing a very informative and sleek looking packaging. Even from the outside of the box, you get introduced to every button, every single connector or port, and all the features. The marketing/product development teams really hit this out the park. Initial impressions amaze as you look over the build quality and attention to details, especially as they relate to gaming. They really thought of all the every day struggles with gaming headsets. First of all, the dock is sturdy, handles all of the audio connections, displays important summary information on the front, and charges the headset, as well as gives a nice resting place for the headset when not in use. The other main core features are just what you want in a gaming headset, long battery life (15+ hours), great sound quality, and superior comfort. I love how the ear pads are just held on with magnets to allow for easy replacing. I've had headsets before that just break down and start falling apart in that area. Even if this headset was to do that after months and months of rigorous gaming, you can replace those pads in 10 seconds. Relating to sound, I tried very hard to get some distortion on this headset and was amazed at how unwilling the headset wanted to go there. Connected via PC, I could play all sorts of type of music at full volume, even with boosted EQ's and the headset sounded clear and full. The bass response is amazing, and it just sounds so natural, clean, and crisp. Stepping in game you hear everything you could ever imagine will full spacial awareness due to the Dolby Surround Sound. The quick ability to be able to adjust EQ, Dolby, microphone mute, game/voice balance, and volume all from the headset is an amazing feature. To get the best functionality out of your headset, make sure you connect it to your PC or Mac, download the Astro Command Center, and update the firmware in the headset. From that software you can also adjust your EQ presets so when you're connected to your game console, you can easily swap between your specific EQ settings on the fly. Overall, I could ramble forever, but in short, you need this! If you're looking for an amazing gaming headset, look no further! This headset will not let you down and has all the features you could want available right at your fingertips.

Trash Mic wont charge stays red in the base station mic color stays white doesnt change to orange meaning its charching but is not only had it for 6 months not worth 300 dollars DO NOT BUY

Had it for almost a year and I only used it probably 10 times. In the 10th month I had to return it. First the mic went out then the entire headset stop working completely. There is no playstation app to provide an update to the headset.

the program doesn't work don't waste your money they have to update and they cant even do that especially on console and pc just look it up and it seems they have no plan on fixing it

mic stopped working after 6 months. trouble shooting live chat basically useless.

Only worked for a year base station took a dump and of course I’m out of manufacturing warranty should of done more research on these never knew it was Logitech and Logitech is crap

For the price of this headset the cushions on the ear muffs aren’t that great