Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awful defective right out of the box the power base would not power on and no light indicators you would think for this price shouldn't come defective
No, I would not recommend this to a friendBrand response from Logitech
Posted .Your feedback has not gone unnoticed. We value your input, therefore we will forward it along to the right team.
Trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't purchase from them again head set and controller had poor quality.... multiple issues.... poor warranty and not worth the money better off going and buying Walmart brand atleast you get what you pay for and its worth it
No, I would not recommend this to a frienddisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT get these for PS5. They do not work out of the box. It's annoying. They're great for Xbox Series X and maybe for PS4. Not for PS5.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that you've had an unpleasant experience with our product. We will be sure to take it as feedback and pass it to the right team. However, please reach out to Astro support and the team will definitely see what best can be done.
I expected more
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid 250 for these and there is static when idle. Having to install the dolby atmos app is stupid.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Won’t charge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it 8 months and it’s stuck in standby mode and won’t charge seems like 300 is a lot to ask for this garbage
No, I would not recommend this to a friendWay too complicated, not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took over an hour to figure out how to set this up, and once it was set up the players i was playing with could hear everything i was hearing in my headphones. I ended up returning this.
No, I would not recommend this to a friendBuy something else
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken after 2 months, no longer charges. Was using pinky for PC use about two hours a day.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
- Pros mentioned:Battery life, Comfort, Sound quality
A Winner for PC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using a pair of Sony WH-1000XM3 for the last year as my gaming headset as I already had them and my desktop has bluetooth capability. While they served their purpose it didn't always work out smoothly. Often times I would just lose sound in the middle of a game for no apparent reason. Sometimes people on the other end could no longer hear me and I could only assume the mic stopped working. Most of this I attribute to bluetooth and the fact that the Sony's weren't really intended for the task I was using them for. In comes the Astro A50+ and what a difference it has made. Across the board the A50+ has increased my gaming quality of life. Right off the bat the sound is pretty much on par with the Sony's minus the noise cancelling capability which I don't consider a negative in any way. The A50+ also comes with Dolby Atmos for Headphones which brings positional audio to mix. Overall, it works pretty well and is a nice plus to the package. The Astro A50+ is also very tune-able via their software controls. Complete EQ adjustment along with mic controls really help to refine the A50+ to ones taste. The software also gives you a battery indicator and the charging base has one as well. Battery life has been very good and easily gets me through a day of gaming. The charging base makes it very easy to drop the headphones on each evening and have them ready to go the next day. That said, if you do forget to charge them they do not appear to have an auto-off feature so they will slowly drain themselves. Seems like this could be rectified via firmware, but I have seen no mention of such a feature. The overall build quality is outstanding and the headphones are lightweight and comfortable over extended periods. The range is also quite good, but for most PC gamers range probably isn't an issue anyways unless you are using it on a TV from a distance. The only real downside I could see for some gamers is the lack of RGB bling. I don't consider this a negative at all, but my son for instance wasn't impressed that they didn't have any RGB lighting. Yes, these might seem a tad expensive, but Astro really is the Rolls-Royce of gaming headsets. If you are looking for the best wireless gaming headset for PC gaming look no further.
I would recommend this to a friend Not charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My headsets will not charge after three months!!!! I was having problems with before but I just kept playing with them hoping it was just me head messing with me and now I payed the price, and expensive price!!
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Pro-Player greatness
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must openly state that I am a converted Astro's fanboy (I used to use only Turtle Beaches but have and have used many brands) and was SOOOOO excited to get to test these out. Upon receiving, I marveled at the presentation the A50 make when placed in the base station. I have wanted a pair since I was a young man but, I might be to frugal to buy such an extravagance. However, after having theses on and experiencing the pure Dolby sound quality I truly understand that I was just being naive. My summary statement is explained as such and as simple as this… These are beautiful and superbly crafted headphones that deliver immersive sound for whatever media you are using them for. I downloaded the Astro Mix Amp app for Xbox and Windows 10. The options are a bit mind boggling for the uninitiated. However, thanks to YouTube and some friendly How To's I found, I was able to tweak the three available presets to my gaming needs. Hence the summary statement Pro-player greatness, the amp opens a world that your bottom shelf headphones will Never provide. That said, I would like to see an update that allows in game adjusting (Please Logitech!). I actually really enjoy the comfort of the cloth as well but do find myself probably overusing the cleaning wipes on them. At this price point I would have rather had leather because leather is easier to keep clean and sanitized. The battery life is quite long and a person who plays a lot of videogames and watches as much TV, I basically live with these things on and rarely do I have to make time to charge them (under the assumption that you regularly charge them after each use). My only complaint and it is a legit complaint, the mic mute feature and right ear panel button. The mic mute is suspect, Most of the time it works flawlessly but other times it takes a couple of tries. Next, the side flat panel right ear button is annoying. I hit all the time and must spend a couple of seconds finding my sweet spot again. At this price point, these are undiscerning quality but manageable and may just be user errors. I would recommend these headphones to anyone who wants to take their gameplay to the max level.
I would recommend this to a friend Thanks alot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was squealing when I got it, I’m very disappointed. The microphone was already going up
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
falls apart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all around a very cheaply made product. Literally falls apart, worth about $5.00
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it. Thanks for your valuable feedback and inputs.
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most expensive garbage headsets that you can purchase! It’ll never connect to your Xbox and when it does the mic will show it’s not working and then the headset will just stop working. DO NOT BUY
No, I would not recommend this to a friendHeadset Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible audio, always felt like I had something buzzing in my ear. Do not recommend.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to know that the product did not meet your expectations. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Overpriced and overrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage headset doesn’t sync to the base station Astro command center fails to update the firmware and even when fixed the audio from the head phones bleeds into the mic regardless of the volume!
No, I would not recommend this to a friendNo thanks
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t recommend. The setup is complicated and the sound is awful for what your paying
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Terrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never getting these again! Base station stopped working after a year and astro customer serice is terrible!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your displeasing experience with the Astro A50. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
NOT RECOMMENDED
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they sound good and everything but after a couple of months the headsets will stop charging on the dock station
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear, and we apologize for the experience you had. Please reach out to our Logitech Support team as they'll help you in finding a more tailored resolution as soon as possible.
No bueno
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of audio problems, it resets by itself and sometimes doesn’t even want to turn on
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Worthless Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got absolutely swindled! I bought 3 of these as gifts and they completely fell apart shortly after we bought them!
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's truly unfortunate! We're sorry to hear about your negative experience with the product. Please get in touch with Astro Support team for best possible solution in this case. Also, we will take this as feedback and make sure to share it with the right team.