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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 5,627 reviews
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 4 out of 5 stars

    A slight upgrade from Gen 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gen 4 A50 is lighter in weight, more flexible, and therefore more comfortable than previous models. The base station is finally fixed and is easier to dock the headset to get it to charge, on the first try. MY biggest issue w/ the previous Gen 3's were that they would cut in and out.. ASTRO knew about the issue with their 5ghz connection being interfered with, so they switched to 2.4 and I haven't had a single sound drop yet. As for sound, these are still at the top of the market both in price and quality. They really do have a crisp sound. I haven't found any major differences in sound from previous generations, so it is still the same ASTRO sound (which is not a bad thing). The one thing I did notice is that these have less bass than the Gen 3's that were booming. OVERALL: A great headset that fixed a few annoying issues from previous generations. Not a major upgrade from Gen 3, but a major upgrade for anyone who has not owned an ASTRO headset before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset money can buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the best gaming piece ive ever bought.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top piece pops off every time you use it and is uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That shouldn't be happening. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 1 out of 5 stars

    Dont waste your time, get a better headset.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant issues, random disconnects and re-installs, device memory not worth its price

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about the experience with the product. For troubleshooting the issue, warranty support or to check if there are other possible options, we recommend that you contact Astro support team. Also, we will take this as feedback and forward it along to the right team so they can look into it.

  • Rated 1 out of 5 stars

    To much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoped working after they were no longer returnable. 2-3days for them to get back to you at astro.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Our sincere apologies for the negative experience. In case you still haven't, we'd highly recommend you to get in touch with the Logitech support team as they'll guide you on finding a more suitable resolution.

  • Rated 5 out of 5 stars

    christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was an amazing gift and it absolutely was wonderful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They are so trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get these they have a lot of issues save your self the trouble they cost 300 dollars just for a new issue with them every week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save yourself and get something else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset did not work properly even after hours of troubleshooting. Unable to push updates on these, unable to adjust sound, unable to use plain and simple. Really disappointed considering the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Astros A50

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever. I definitely recommend them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad and mad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had mines for a month now and my headset is bending different ways and doesn't feel comfortable. Can't return it cuz it passed the returning

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to provide your valuable feedback. We sincerely apologize for the experience you had and any inconvenience it may have caused.

  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Little pricy, but worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the best one I’ve used so far. I’ve owned Turtle Beaches, Steel Series, and Razers. I like these the most. 1) The build. It uses high quality metal adjusters that don't squeeze too inward when on your head. So it makes them a confortable fit. Along with the soft cushions. Although they should add the leather ones with the headset, the leather ones add more sound blockage and create a more surround feel, they are less comfy and get hot. The stock ones do not. But they are by far the most comfortable headset. 2) The sound is AMAZING. I hear everything in game. Absolutely recommend this headset just based off the sound and thats saying something considering these are 300 dollars. 3) The connectivity with the charging base is fine. It functions for me just like it should and charges just fine. Using a PC you can customize your headset with the base station. Very nice additions. Makes it worth it for me and gives me all I can ask for when it comes to convenience for gaming. The only reason I would not recommend is the price. Bit if your looking for the best experience for gaming, then these are for you. Luxury usually comes with a price and these prove that point. But if you have the cash, and are willing to buy these, based on my experience, they will not dissapoint.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought For my husband for our anniversary the 1st one didn't work went to the store and returned it got a second 1 and the 2nd 1 doesn't work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I would give them 6 stars of I could.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like playing games on both the Xbox and PC. So for the past month, I have been testing the Astro Wireless RF, A50 headphones. In the box you get the headphones, a base station, a 3 ft micro USB cable and a 3 ft Optical cable. My initial impression after I took it out the box is that these are definitely premium headphones. The headphones were light, sturdy and had some super soft and comfortable microfiber ear cups. Set up was easy. I started by charging the headphones, plugging the micro USB into the base station and computer then pressing the button on the base station that says PC/Xbox. (If the base station is not set to PC the computer will not see the Headphones) There is also Command Center software that you can download on Astros website that allow you to tune the sound of the headphones and store the different sound profiles on the headphones. **Make sure you use download this software because it is the key to unlocking the full potential of these headphones. If you are playing on an Xbox you will need to connect both the USB and the optical cable into your Xbox then press the button for Xbox on the base station. All the sound profiles you created on the PC will still be available. When using the headphones, with or without the Dolby Atmos, they sounded absolutely amazing! You will definitely notice every detail in the sounds and they will be coming from multiple directions. There were a few times when I couldn't tell if the sounds were coming from the headphones or something happening inside my house. The built in Boon microphone also sounded great. It was so good I had friends asking "what are you using to make the sound so clear." The battery is also great, I was able to play for 6 hours and they did not go below 50%. With all that being said, these are the absolutely best headphones I ever used.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Gaming Brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utter garbage. I’ve gotten 2 brand new devices that are defective out the box. The biggest waste of $300 dollars.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      It makes us really sad to hear this happened. We will share the feedback with our dedicated Team.

  • Rated 1 out of 5 stars

    Good but not when it's broken

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset but stopped working entirely after about 9 months. Really upsetting for the price.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's not the ideal outcome. Reach out to Astro Support for a tailored solution to your issue. They've got you covered!

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything else was ok but there was no sound. Had to return to the store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work with PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my adult son. He could not get the sound to work with his laptop properly. Had to be returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Wireless Headphones with minor issues

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. They are a good fit for function vs style. The Command Software is just ok for use on the Xbox but there were a significant amount of options for use when PC gaming. Pro's: Very Detailed sound quality. Can adjust the levels of what sounds you hear when hooking up to the PC Premium Headset Quality The Noise Cancelling is really really good. This is a big deal because it is my #1 gripe with cheaper headphones. Comfort is very good. Cons: Looks just like an average pair of Gaming Headphones. Have to power cycle the base everyday. Requires a PC to update the firmware on the headphones. In the end I love them. So comfortable. battery lasts all day. you just set it back in the dock when your done, then you never have to worry. i never got them below 50% and that was when i kept them out of the dock for a night

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot accurately review this product. As best buy refused to exchange a defective product to push their new services of total tech

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got of these in a row and even the replacements that came dont work. Dont waste you money

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about the issues you've encountered with the product and the replacement units. We understand your disappointment and frustration. Our goal is to provide reliable and high-quality products, and we apologize if we have not met your expectations. We value your feedback and will work to address any underlying issues to improve our products. Thanks so much!