Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Astros A50
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. I definitely recommend them.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought For my husband for our anniversary the 1st one didn't work went to the store and returned it got a second 1 and the 2nd 1 doesn't work.
No, I would not recommend this to a friendTrash
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top piece pops off every time you use it and is uncomfortable.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That shouldn't be happening. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Faulty Gaming Brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Utter garbage. I’ve gotten 2 brand new devices that are defective out the box. The biggest waste of $300 dollars.
No, I would not recommend this to a friendBrand response from Logitech
Posted .It makes us really sad to hear this happened. We will share the feedback with our dedicated Team.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything else was ok but there was no sound. Had to return to the store.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Great Wireless Headphones with minor issues
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones. They are a good fit for function vs style. The Command Software is just ok for use on the Xbox but there were a significant amount of options for use when PC gaming. Pro's: Very Detailed sound quality. Can adjust the levels of what sounds you hear when hooking up to the PC Premium Headset Quality The Noise Cancelling is really really good. This is a big deal because it is my #1 gripe with cheaper headphones. Comfort is very good. Cons: Looks just like an average pair of Gaming Headphones. Have to power cycle the base everyday. Requires a PC to update the firmware on the headphones. In the end I love them. So comfortable. battery lasts all day. you just set it back in the dock when your done, then you never have to worry. i never got them below 50% and that was when i kept them out of the dock for a night
I would recommend this to a friend Good but not when it's broken
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset but stopped working entirely after about 9 months. Really upsetting for the price.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's not the ideal outcome. Reach out to Astro Support for a tailored solution to your issue. They've got you covered!
Wrong Item Sent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly wish I could review the item but I was sent something completely different from the actual product. I will update this once I receive the item I actually ordered.
No, I would not recommend this to a friendDid not work with PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my adult son. He could not get the sound to work with his laptop properly. Had to be returned.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot accurately review this product. As best buy refused to exchange a defective product to push their new services of total tech
No, I would not recommend this to a friendDo not like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection issues with the mic and have a screeching noice when it picks up audio and have to constantly power cycle to fix until it messes up again if ur looking buy the old style
No, I would not recommend this to a friendTwo dead units, two days of returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two headsets, two days, both with serious issues. Astro’s support was nonexistent. I gave up after the second pair and picked a competitors product.
No, I would not recommend this to a friendDont buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got of these in a row and even the replacements that came dont work. Dont waste you money
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about the issues you've encountered with the product and the replacement units. We understand your disappointment and frustration. Our goal is to provide reliable and high-quality products, and we apologize if we have not met your expectations. We value your feedback and will work to address any underlying issues to improve our products. Thanks so much!
Run away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were like 250 when I got them and can’t return because of covid audio quality is terrible. I watched YouTube to see if it was user error it’s not don’t buy these
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed with Astro A50 after 7 month's they headphones stopped work. I had HiperX cloud before the Astro A50 and this never happened with me.
No, I would not recommend this to a friendWould be better Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset but not Bluetooth so constantly moving it between my Xbox to my laptop is cumbersome.
No, I would not recommend this to a friendTrash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headset I've ever purchased. Don't waste your money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. Please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Poor service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio, poor support from Astro. Hard to sync once it becomes undone. Customer service is horrendous. I would recommend Turtle Beach or Arctis.
No, I would not recommend this to a friendThey were terrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones worked for 3 days before completely disconnecting from the base station I’ve tried everything I could and nothing works
No, I would not recommend this to a friendStay away
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I have made, the don't work well with the PS5 and the program on the PC is big ridden
No, I would not recommend this to a friend