Customer Ratings & Reviews
- Model:
- 939-001680
- SKU:
- 6349970
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Wrong Item Sent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly wish I could review the item but I was sent something completely different from the actual product. I will update this once I receive the item I actually ordered.
No, I would not recommend this to a friendTwo dead units, two days of returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two headsets, two days, both with serious issues. Astro’s support was nonexistent. I gave up after the second pair and picked a competitors product.
No, I would not recommend this to a friendDo not like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection issues with the mic and have a screeching noice when it picks up audio and have to constantly power cycle to fix until it messes up again if ur looking buy the old style
No, I would not recommend this to a friendTrash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headset I've ever purchased. Don't waste your money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. Please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Would be better Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset but not Bluetooth so constantly moving it between my Xbox to my laptop is cumbersome.
No, I would not recommend this to a friendRun away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were like 250 when I got them and can’t return because of covid audio quality is terrible. I watched YouTube to see if it was user error it’s not don’t buy these
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these 3 times, and every time they just stopped working. Never again
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry that the product didn't meet your expectations. This is not the experience we want you to have. We will be sure to pass on your feedback to the right team. Thanks for your feedback!
Stay away
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I have made, the don't work well with the PS5 and the program on the PC is big ridden
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed with Astro A50 after 7 month's they headphones stopped work. I had HiperX cloud before the Astro A50 and this never happened with me.
No, I would not recommend this to a friendThey were terrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones worked for 3 days before completely disconnecting from the base station I’ve tried everything I could and nothing works
No, I would not recommend this to a friendPoor service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio, poor support from Astro. Hard to sync once it becomes undone. Customer service is horrendous. I would recommend Turtle Beach or Arctis.
No, I would not recommend this to a friendCrackling sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got the headset but it makes a small crackling sound like speaker is going out. Sending back for exchange to see if it does it with new headset.
No, I would not recommend this to a friendMic sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is good but overall the mic is the part where is lacks on. The mic sounds like a cup over your mouth
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds exceptionally difficult and we apologize for any inconvenience caused. Your feedback is important to us and will be taken into consideration. Please contact our Astro Support team for further assistance.
BUY WARRANTY
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t expect 300 dollar headset to break so I didn’t get a warranty DONT make same mistake as me rip
No, I would not recommend this to a friendBad product support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product won’t charge or update battery lasts just long enough to not be returnable
No, I would not recommend this to a friendAlot of issues with this headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is it worth it no I "REGRET" BUYING THIS WIRELESS HEADSET COST ME $325 Not satisfied with this headset it lasted me couple weeks after buying it
No, I would not recommend this to a friendFix the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never purchased, someone else is using my info. Please block this account and email from use! I talked to you guys a month ago about this!
No, I would not recommend this to a friendDon’t waste your money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! These quit working less than 6 months after purchase and company won’t stand behind product. Absolute worst customer support.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Connectivity, Sound quality
Great Gaming Headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the Astro A50 Gaming Headset is probably the best headset that I have ever used. The build quality is great and it looks like a premium headset. The headset is very easy to setup, and once you put it on, it is lightweight and comfortable, even during long gaming sessions. The sounds from the headset are crisp and clear, and the included Dolby Atmos makes for an immersive experience. I have had one problem with static in the microphone and my gaming buddies, occasionally, have trouble understanding me while playing Fortnite through the static. I am still trying to pinpoint the cause of this issue. It may not be a problem with the headset and it may just be an interference problem with other wireless devices in my home. The headset is wireless, which I love, and they are easy to charge in the cradle base station. Once they are charged, battery performance is excellent at 15 hours or so before they need to be charged again. Wireless performance and range also great. I have not had any wireless drop outs in the few weeks that I have owned this headset, and I can walk around my room without losing wireless connectivity. Although, they are pricey….do remember that you are buying a premium gaming headset and you are definitely getting a great, premium quality headset. I highly recommended this headset to anyone looking for a premium gaming headset.
I would recommend this to a friend Love Astro. But you can tell they went cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Astro but they went very cheap and not quality with these head phones. Buttons are very rattly and the mic falls down after just a month of owning it.
No, I would not recommend this to a friend