Customer Ratings & Reviews
- Model:
- 939-001680
- |
- SKU:
- 6349970
Customer reviews
Rating 4.2 out of 5 stars with 5637 reviews
(5,637 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Crackling sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got the headset but it makes a small crackling sound like speaker is going out. Sending back for exchange to see if it does it with new headset.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mic sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is good but overall the mic is the part where is lacks on. The mic sounds like a cup over your mouth
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds exceptionally difficult and we apologize for any inconvenience caused. Your feedback is important to us and will be taken into consideration. Please contact our Astro Support team for further assistance.
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these 3 times, and every time they just stopped working. Never again
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry that the product didn't meet your expectations. This is not the experience we want you to have. We will be sure to pass on your feedback to the right team. Thanks for your feedback!
Rated 1 out of 5 stars
Alot of issues with this headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is it worth it no I "REGRET" BUYING THIS WIRELESS HEADSET COST ME $325 Not satisfied with this headset it lasted me couple weeks after buying it
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
BUY WARRANTY
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t expect 300 dollar headset to break so I didn’t get a warranty DONT make same mistake as me rip
No, I would not recommend this to a friendRated 1 out of 5 stars
Fix the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never purchased, someone else is using my info. Please block this account and email from use! I talked to you guys a month ago about this!
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! These quit working less than 6 months after purchase and company won’t stand behind product. Absolute worst customer support.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad product support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product won’t charge or update battery lasts just long enough to not be returnable
No, I would not recommend this to a friend- Pros mentioned:Comfort, Connectivity, Sound quality
Rated 5 out of 5 stars
Great Gaming Headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the Astro A50 Gaming Headset is probably the best headset that I have ever used. The build quality is great and it looks like a premium headset. The headset is very easy to setup, and once you put it on, it is lightweight and comfortable, even during long gaming sessions. The sounds from the headset are crisp and clear, and the included Dolby Atmos makes for an immersive experience. I have had one problem with static in the microphone and my gaming buddies, occasionally, have trouble understanding me while playing Fortnite through the static. I am still trying to pinpoint the cause of this issue. It may not be a problem with the headset and it may just be an interference problem with other wireless devices in my home. The headset is wireless, which I love, and they are easy to charge in the cradle base station. Once they are charged, battery performance is excellent at 15 hours or so before they need to be charged again. Wireless performance and range also great. I have not had any wireless drop outs in the few weeks that I have owned this headset, and I can walk around my room without losing wireless connectivity. Although, they are pricey….do remember that you are buying a premium gaming headset and you are definitely getting a great, premium quality headset. I highly recommended this headset to anyone looking for a premium gaming headset.
I would recommend this to a friend Rated 1 out of 5 stars
Love Astro. But you can tell they went cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Astro but they went very cheap and not quality with these head phones. Buttons are very rattly and the mic falls down after just a month of owning it.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
THE headset to beat
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Today i am reviewing the new Astro A50 with base station for the Ps4. I have used several different headsets in the past all primarily with ps4. Astro makes great products, they have been in the headset game for a long time and the new A50 is another example of one of their top tier gaming headsets. It has a boatload of features, some I don’t fully understand, but I’m sure people who have more experience with sound mixing would really appreciate. I will be breaking the review down into several parts and giving each section its own star rating out of 5: Build quality/comfort, sound quality, user friendliness, and extra features/software. Build Quality and comfort: 4/5 This is a really well made headset, from the minute you open the package everything is sleek, sturdy, and all around pleasing to look at. It is made of a hard plastic that doesn’t feel in any way that it may crack or creak when moved around. The ear pads are made from a soft foam and are very comfortable. They provide plenty of space around the ear so as not to feel like your ears are being smushed after several hours of use. The A50 ear pieces also slide up and down on a metal rod which actually has a sort of ruler etched into it so you can more precisely level both sides which I found to be a nice addition. The only part I didn’t love was the top foam piece that rests on the top of your head. This is not a light headset by any means, which is fine, but the foam piece is a little small and doesn’t distribute the weight over a large enough area. So after maybe an hour and a half, my head didn’t necessarily hurt, but you could definitely feel where the pressure has been. The bungie like head strap on other headsets has been the most comfortable, and I would have liked to have seen that used on this headset as well. Sound Quality: 5/5 This is what you are paying for with this headset! It is amazing how accurate and in depth the sound is on the A50. The RF base station connects to the ps4 through the optical port on the back which provides a much cleaner sound than with a traditional usb or auxiliary connection. Those of you who know a thing or two about sound mixing with really enjoy the software that can be downloaded for mac or pc. There are several different presets you can choose from such as a media preset, studio preset, or something they call Astro and Pro presets. I have preferred the Astro setting as it seems to be most tuned for gaming which is what I use it for (obviously). You can also adjust mic sensitivity, side tone volume, Noise gate setting (I’ll explain shortly because I had no clue what that was), and game to voice chat ratios. I personally don’t like hearing my own voice played back into my ear, so I muted the side tone. Unfortunately, it didn’t seem to get rid of it no matter how much I tried so I can still hear myself talking, and more annoyingly, hear myself breathing. This can be remedied slightly simply by moving your mic farther away and then playing with the noise gate setting. I’m getting used to it now but just know that it can’t be completely taken out. The noise gate basically refers to how loud the sound needs to be in order for the mic to pick it up. There is a night setting that allows you to talk very quietly, but if you have even a fan on somewhere nearby your friends will probably tell you they can hear it. The max noise gate setting is called tournament, which drowns out all ambient noise but requires you to talk much louder in order to be heard. I use the middle setting which has been good for me talking medium volume with a fan running next to me, my friends don’t seem to be able to hear the extra noise as long as the wind isn’t blowing straight into the mic. I’m still giving sound 5 stars because some of the things I mentioned are just preferences, and when it comes down to it, this is the best sounding headset I have ever used by a long shot. It is easy to tell where enemies are whether they are above or below you, it is very accurate and crisp. User Friendliness: 5/5 It is super simple to use and all of the buttons are in a great location when you are wearing the A50. Flipping up the mic mutes it which is pretty common now for top of the line headsets, but it is something other headsets used a button for, and the flip feature is just easier and, in my opinion, a better way to mute. The right side of the headset has the master volume scroll wheel, a selector for the 3 customizable sound modes, and a dolby surround switch. I honestly have not been able to tell much of a difference with the dolby mode on or off, it may be more noticeable while watching a video but either mode seemed to be fine. All in all, it is super easy to use while wearing, and the fact that it charges automatically when I dock, saves me from frustratingly searching for cords when getting a low battery beep mid game. Software and features: 5/5 The program you use to change all the tiny details of the A50 is very streamlined. You can save different sound presets all within the program, and change them with a click of a button. It will save all changes made until the next time you plug it back into your computer. The software also automatically searches for updates for both the program and the firmware of the headset itself, making sure you stay up to date on all new changes they may make. I haven’t delved much into accessories for the headset, but I do know they have mix amps that you can get to further play with the sound settings. You can also get individual pieces for the headset if something goes wrong such as just a replacement ear foam cover or mic boom. In the end, if you are a serious gamer, with a little room in your budget, this is the high-end headset to beat right now. While I think the head strap could be slightly more comfortable, and i don’t like the side tone to where I can hear myself. Those are more just preferences of what I am used to. This is a super solid headset with immersive, incredible sound, and loads of customization options to really make it your own.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friend Rated 1 out of 5 stars
Waste of Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flip down to talk no longer working after having the product for just over a month. Complete waste of $300 dollars. Do not buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Good while they lasted
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good while they last. Luckily I was in the return window then they started having issues. Last time I bought Astro’s
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The auto shut off feature is so annoying I wish I knew about it sooner because I would not have bought these
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 25 days. Cant update and quit just in time to not be able to return them. Frigging trash
No, I would not recommend this to a friendRated 1 out of 5 stars
3 pairs later same connectivity issue
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These would be great if issues didn’t always arise afer 3 months of use
No, I would not recommend this to a friendRated 1 out of 5 stars
Not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel apart after a week of low use not good quality
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! We're sorry to hear about your negative experience with the product. Please get in touch with Astro Support team for best possible solution in this case. Also, we will take this as feedback and make sure to share it with the right team.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Astro A50 (Gen 4)
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had used this head set for a couple of weeks now and I have to say they are one of the best on the market. The sound is great being able to balance game chat vs game sound. The new integration of Astro Audio V2 and Dolby Atmos set me into a new sound environment that I have not experienced before. It was pretty awesome. The headset itself is pretty comfortable, sturdy and surprisingly not heavy. Great for wearing for long periods of time. The ear cups made of a cloth material and are magnetically attached to the frame for easy removal. Buttons and dials on the head set are easy to locate and used for sound presets and sound adjustment. The boom mic is flip style that mutes it in the up position (I'm not a fan of this). The over all rechargeable battery life is about 15 hours. You will have to put them on the Command Center to recharge them but be careful not to yank them off the base because they are attached magnetically and you could possibly lift the base from the surface. Overall, I think this is a great wireless gaming set for my needs. A little pricey though. I didn't not have it hooked up to a computer to use other than to download the firmware where I had to program my presets for the headset.
I would recommend this to a friend Rated 1 out of 5 stars
Not worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst! Don’t waste your time or money! There are better options.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one I’m returning the sound quality sucks cant hear my opponents foot steps and i tried numerous ways to fix it but no luck
No, I would not recommend this to a friend











