4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 5637 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 5,637 reviews
  • Rated 1 out of 5 stars

    I don't know why people buy these

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset tine, sound was horrible and way too expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not even a month and it's broke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all! My son didn't even have it for a month and the mic is already not working right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headset ever. Don’t waste your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never chargers. And doesn’t tell when when it’s about to die.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive and crap

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. These headphones are not worth all the money. They always stop working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth for PS5

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth getting for next gen consoles. I’m highly disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The static is so annoying for the Xbox one X. Save your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke just in time to be not returnable, very expensive paperweight

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Melted

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melted while charging. Almost caught the house on fire.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic easy to break, mic volume and game volume complicated to set up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boatloader Mode

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bootloader Mode and customer service is horrible .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Audio Decent Mic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio from $10 ear buds sound better would not reccomend this headset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waist your money.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to update and when you try to get help, it's no provide.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Best of the best but at a price

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned prior generations of the Astro A50 and they were always good. This current generation ( the 4th) is no different. I’m not going to go too much into every nitty, gritty feature but I can tell you it checks the boxes on nearly everything you would want in a gamer headset. The sound is crisp, clear and powerful. The construction is top notch, although there are a few competitors that are a bit more streamlined. The fit is very good and comfortable and should be fine for people’s heads of all sizes. The mic design is perfect and has the nice feature of flipping up to mute, no need to fumble for buttons. It comes with a charging dock so no need to plug it into a USB port to charge. The Astro Command Center software let’s you customize to your heart’s desire . For me, I really think sometimes the myriad of customization is a bit overkill but some may love it. So what is not to like? Well, the $300 cost. At one time, Astro (owned by Logitech) was the only player to offer a premium headset of this level. But then came Turtle Beach, Razor, Sennheiser, Arctis, Hyper X and more. Now the field is blurred with a lot of great sounding headsets. Feature for feature you will be close to price with some of the competitors. However, there are some that are less than half the cost that sound just as good to me; or pretty close. I own a Turtle Beach headset and I am hard pressed to find any differences in the sound and it is a third of the price. But then I see little differences in fit, finish and quality on the less expensive headsets. I still like the Astro 50 and would still buy them over nearly any competitor, it is just a question of is it worth it to you? If you want the best of the best, the Astro is definitely the one for you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Astro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is poor. Sound cuts in and out for no reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Astro A50 Wireless Gen 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for two to three years and they are still going the best absolute headset you can get for a wireless gaming experience. I love how i can switch between PC and Xbox simultaneously. The charging is quick and the headset has a noise cancelling mic which cancels out all the noise in the background its amazing. Worth the money they will last you a good 5 years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely, that's a fantastic review of the Logitech Astro A50! It's always great to hear from someone who's gotten such long life out of a headset. Two or three years is impressive, and it sounds like the A50 has been a real trooper for you.

  • Rated 1 out of 5 stars

    Not Worth The Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects a lot, even mid-gameplay I’m not sure what the issue was but sometimes reconnecting would not work and I’d have to restart the entire dock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy Astro headsets

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash headsets they are not working with the new Xbox

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great wireless gaming headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a nice pair of gaming headphones. The comfort is good and along with excellent build quality. The wireless charging dock makes it easy to charge them while not in use. It took me a minute to get them up and running. It included a colored pamphlet, which appears to be somewhat of a quick start guide. I was a bit puzzled on how to set them up due to lack of important info. I then cam across a large folded manual, but it just included a description of the various parts of the headphones and charging stand. I then came across some instructions on the back of that which described how to connect them to your PC or Xbox. These instructions seemed to be the most important, yet they were in really small print. The sound quality of these headphones are awesome, and the battery is great as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item didn't last. Had to return it. It stop working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ig

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset good setup is annoying....................,

    I would recommend this to a friend