4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 5637 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 5,637 reviews
  • Rated 1 out of 5 stars

    I would not buy this again

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but issues with these headphones. Went back to my 12-15 year old Sennheiser's that still work fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nooooooo

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather hear babies cry all night then to hear these things on my head again. Is this real life???

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y dar the best headset I have owned. Comfort, reliability, and quality are all top tier. I can wear these all day long without any ear fatigue or sweat

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's absolutely fantastic to hear! We're thrilled that the Astro Gaming A50 Gen 4 Wireless Gaming Headset stands out as the best you've ever owned. It's wonderful to know that the comfort, reliability, and top-tier quality are all delivering for you, especially the ability to wear them all day without any fatigue or sweat. Thanks for such a glowing endorsement of their worth as an investment! Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Epic Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not be disappointed with this headset. I put this headset through the wringer with different audio tests (8-d audio tests sound amazing). All I could find were more pros and believe me I tried to find cons. When people say this headset is comfortable they are understating it is EPICLY comfortable on your ears. The app is very easy to use and clean. I would give this headset more stars if it were possible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I love them, when they work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked these up in November 2021 and have loved them. The sound quality is great and the added features with dolby are amazing. It's been very versatile in swapping between PC and console but my 1 big complaint is that at least once a month or every other month these decide to completely lose sound and I have to do a hard reset on them a few times before gaining audio again. Would've loved giving them 5 stars but due to the constant battle and time wasted each time this issue arises I had to give it a 4.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We appreciate your feedback on the Astro A50 Gen 4 Wireless Headset. It sounds like you love the sound quality, Dolby features, and versatility for PC and console use. We understand your frustration with the audio loss you've been experiencing needing a hard reset to regain sound. That's definitely not ideal. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Battery life, Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing Headset

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My younger son saved up to buy a gaming PC, so we tried this out on both his gaming PC as well as an Xbox One we've had for a few years. The headset is pretty incredible. The fact that no wires are required, either coming out of the PC or plugged into the Xbox controller is a game changer in terms of freedom of movement. The features that we loved the most include the game/voice balance, Dolby Atmos inclusion, the very long battery life and the customization features via the Astro Command Center. All in all, we would highly recommend this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Pros and cons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These baby's are awesome for sound you can clearly hear people walking near by. My only problem is I do find them to be a bit heavy. I had Rig800 prior so maybe it could just be I was used to those. Other then that love em

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fell apart after 6 months

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell apart at 6 months. Requesting a replacment from Astro.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Astro a50

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, comfortable to use for extend period of time. Only issue sometimes have a dificult time updating firmware.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    sad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came broken…………………………………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Xbox series x headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Works non stop for over 2 days. These head phones great sound and bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great while working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it’s amazing! Buttt it would frequently have random problems like stop working and having to spend time on the internet for different fixes. Software updates and things would be more difficult then needed and when you are spending this much on a gaming headset it should just work and there shouldn’t be this many problems and it would be one thing if it was just me but it seemed to be everyone. Just make sure you buy warranty if you get it. Also around the year and half mark one side started making a crackling noise and barely works so I had to buy a new headset

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the recurring issues you've experienced with your Astro Gaming A50 Gen 4 headset. We understand the frustration of encountering frequent technical problems and the inconvenience of the crackling noise. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. The top part did calve off. But great feel to it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro Gaming A50 delivers exceptional audio quality and a comfortable fit.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro a50

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best headsets I’ve ever used. Sound and mic quality are amazing. Very comfortable also. These work for PC as well as Xbox.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for the feedback! We're always glad to hear gamers are having a positive experience with Astro headsets. If you're ever looking for a similar option from Logitech, check out the Logitech G PRO X Wireless Headset. It features pro-grade audio drivers, a comfortable design, and compatibility with PC, PS5, Xbox Series X/S, Nintendo Switch, and mobile devices.

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Testing out the headphones, they come with a charging dock, an optical cord, and a usb cord. You will take the optical and usb cord and hook it to your xbox, then hook it to the dock. I had a little trouble at first turning them on, but after that I took out the 2 year dolby atmos trial card. You have to download dolby atmos to get full experience of these headphones. I played Fortnite, Overwatch, and Minecraft using these headphones. The sound quality was impeccable. I could hear very well with these. Compared to other brands of headphones, these had very good sound and they’re wireless but you do have the option of using an aux cord. The headphones also have two buttons on the left ear that allow you to make the chat louder or the game louder. I thought this was smart because usually you have to change it manually with other headsets. There is also the dolby sound button located on the headphones near the on switch, that activates it. This makes the sound even better. The headphones easily rest on the dock and even show the battery life when you sit them on it to charge. I really like this product and will be using them for now on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Great! Until they're not.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a friend highly recommend the a50s, said how amazing they were. Great crisp sound, comfort. The whole nine yards. Purchase them, unboxed and on my head. GREAT! Loved the sound, loved the comfort for about 6 months. Now the software refuses to update, and freezes. I have to uninstall the software, and redownload it, but guess what? The moment I put the headset back on the base to try and update it? Same issue. Freezes, and have to redo it, and just not update the actual software. Started getting just static clicking in the headset, constant static clicking, driving me nuts. After putting up with this for the last few months, I just can't see how this headset costs $300, for the absolute TRASH software that you can't even update, and all of the other issues. I accidentally knocked them off my head last night, and they refuse to turn on now. I think I ended up breaking them. TBH. I'm relieved. I have a reason to get rid of them now, because I couldn't bring myself to throw them out, until they stopped working. Will never waste my money on Astros again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great audio and modularity in gaming headsets!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astro A50 is the pinnacle of wireless gaming headsets. While it is bulky and includes a docking station that requires installation within USB reach of your console or gaming PC, this device is premium throughout. Audio quality, both output from its soft, comfortable padded over-ear cups was excellent, and the flexible boom mic worked great when chatting with my squad on a few key multiplayer titles on PC. The build quality of this monster is superb. The only few criticisms, and this is preference, is that the headset seems difficult to dock into the base station when setting it down to charge, and the firmware for XBOX and PlayStation 4 should be able to be incorporated into a single base station - Since it can't (thanks Microsoft!) you can always add an XBOX One base station to your setup near your console and simply dock the headset to pair it with that station to switch play. Really impressed with this unit and I might be adding the second base station to make it my go-to on all platforms!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont let the brand fool you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As for a first wireless headset I got to say its great when it works how it should, but god when you have to reset it everytime due to latency issues or headset randomly disconnecting everytime you try to speak or hear is annoying, theres is times where i find myself trying to reset my headset 20 times before I can actually game without it being dosconnected for some random reason, the cusion on top also is very poorly made and detaches from the clips, for a $250 headset youd expect more craftmanship

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the issues you're experiencing with your Astro Gaming - A50 Gen 4 headset. We understand how frustrating this can be. Please reach out to our support team so we can assist you further. Your feedback is valuable to us as we strive to improve our products.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    You have the best headPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I’ve had thus for I’ve had the headphones since 2021. It is now 2024. They held up good a lot of wear and tear. Thankfully you don’t need new headphones for that just the mod kit. These are really meant to last, connecting it to your PC and customizing it. Lots of customization.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro A50 is a fantastic choice for gamers seeking premium audio and comfort. We're glad you've had a great experience with yours. For optimal performance and customization, consider using the Astro Command Center software.

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Wireless Headset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headset. A bit complicated yo set up. Awesome control, compatibility.

    I would recommend this to a friend