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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 5,627 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great while working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it’s amazing! Buttt it would frequently have random problems like stop working and having to spend time on the internet for different fixes. Software updates and things would be more difficult then needed and when you are spending this much on a gaming headset it should just work and there shouldn’t be this many problems and it would be one thing if it was just me but it seemed to be everyone. Just make sure you buy warranty if you get it. Also around the year and half mark one side started making a crackling noise and barely works so I had to buy a new headset

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the recurring issues you've experienced with your Astro Gaming A50 Gen 4 headset. We understand the frustration of encountering frequent technical problems and the inconvenience of the crackling noise. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Xbox series x headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Works non stop for over 2 days. These head phones great sound and bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. The top part did calve off. But great feel to it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro Gaming A50 delivers exceptional audio quality and a comfortable fit.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro a50

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best headsets I’ve ever used. Sound and mic quality are amazing. Very comfortable also. These work for PC as well as Xbox.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for the feedback! We're always glad to hear gamers are having a positive experience with Astro headsets. If you're ever looking for a similar option from Logitech, check out the Logitech G PRO X Wireless Headset. It features pro-grade audio drivers, a comfortable design, and compatibility with PC, PS5, Xbox Series X/S, Nintendo Switch, and mobile devices.

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Wireless Headset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headset. A bit complicated yo set up. Awesome control, compatibility.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Great! Until they're not.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a friend highly recommend the a50s, said how amazing they were. Great crisp sound, comfort. The whole nine yards. Purchase them, unboxed and on my head. GREAT! Loved the sound, loved the comfort for about 6 months. Now the software refuses to update, and freezes. I have to uninstall the software, and redownload it, but guess what? The moment I put the headset back on the base to try and update it? Same issue. Freezes, and have to redo it, and just not update the actual software. Started getting just static clicking in the headset, constant static clicking, driving me nuts. After putting up with this for the last few months, I just can't see how this headset costs $300, for the absolute TRASH software that you can't even update, and all of the other issues. I accidentally knocked them off my head last night, and they refuse to turn on now. I think I ended up breaking them. TBH. I'm relieved. I have a reason to get rid of them now, because I couldn't bring myself to throw them out, until they stopped working. Will never waste my money on Astros again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Testing out the headphones, they come with a charging dock, an optical cord, and a usb cord. You will take the optical and usb cord and hook it to your xbox, then hook it to the dock. I had a little trouble at first turning them on, but after that I took out the 2 year dolby atmos trial card. You have to download dolby atmos to get full experience of these headphones. I played Fortnite, Overwatch, and Minecraft using these headphones. The sound quality was impeccable. I could hear very well with these. Compared to other brands of headphones, these had very good sound and they’re wireless but you do have the option of using an aux cord. The headphones also have two buttons on the left ear that allow you to make the chat louder or the game louder. I thought this was smart because usually you have to change it manually with other headsets. There is also the dolby sound button located on the headphones near the on switch, that activates it. This makes the sound even better. The headphones easily rest on the dock and even show the battery life when you sit them on it to charge. I really like this product and will be using them for now on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont let the brand fool you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As for a first wireless headset I got to say its great when it works how it should, but god when you have to reset it everytime due to latency issues or headset randomly disconnecting everytime you try to speak or hear is annoying, theres is times where i find myself trying to reset my headset 20 times before I can actually game without it being dosconnected for some random reason, the cusion on top also is very poorly made and detaches from the clips, for a $250 headset youd expect more craftmanship

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the issues you're experiencing with your Astro Gaming - A50 Gen 4 headset. We understand how frustrating this can be. Please reach out to our support team so we can assist you further. Your feedback is valuable to us as we strive to improve our products.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    You have the best headPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I’ve had thus for I’ve had the headphones since 2021. It is now 2024. They held up good a lot of wear and tear. Thankfully you don’t need new headphones for that just the mod kit. These are really meant to last, connecting it to your PC and customizing it. Lots of customization.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro A50 is a fantastic choice for gamers seeking premium audio and comfort. We're glad you've had a great experience with yours. For optimal performance and customization, consider using the Astro Command Center software.

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great audio and modularity in gaming headsets!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Astro A50 is the pinnacle of wireless gaming headsets. While it is bulky and includes a docking station that requires installation within USB reach of your console or gaming PC, this device is premium throughout. Audio quality, both output from its soft, comfortable padded over-ear cups was excellent, and the flexible boom mic worked great when chatting with my squad on a few key multiplayer titles on PC. The build quality of this monster is superb. The only few criticisms, and this is preference, is that the headset seems difficult to dock into the base station when setting it down to charge, and the firmware for XBOX and PlayStation 4 should be able to be incorporated into a single base station - Since it can't (thanks Microsoft!) you can always add an XBOX One base station to your setup near your console and simply dock the headset to pair it with that station to switch play. Really impressed with this unit and I might be adding the second base station to make it my go-to on all platforms!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A50’s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sound is amazing. Very comfortable on the head also.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Immerse yourself in comfort and sound! Thrilled you love the amazing audio quality and comfortable fit. Hear every detail, feel every victory, all in total comfort!

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Like

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset battery life lasts a long time clean crisp

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the A50 is a perfect fit for you! We're thrilled you enjoy the long battery life and crisp audio quality. The A50 is a popular choice for gamers who value both features. Happy gaming!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gift for Bf

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a good headset. the comfort is unmatched, the sound quality (i can hear everything!). good gift for a gamer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A50 Gen 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headset I’ve used as far. You’re able to to control your in game sound and voice chat sounds like in discord separate. I’ve owned it for about 4 years only problem I’ve had was the headset not connecting with the charging dock but unplugging it and replugging it fixes the problem

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Indeed A50 is one of the best headset ever. We're happy hearing your experience with our product. Thanks for the awesome review!

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    WORTH THE MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset sound quality is so good and it’s wireless

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset…..Sound is great and fits perfect…..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not the best, not the worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these headphones were great for comfort but I absolutely hated that you needed to get a separate item to feed the audio to the headphones and they would constantly give some level of “scratch” or distortion. I think for this price range there are a lot of other options out there and it really depends on intended use. I think they’re the most comfortable headphones I’ve used but not the best in terms of audio quality

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We hear you about the PS5 adapter and audio distortion. We're committed to improving and are exploring ways to remove the adapter need for PS5. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Astro a50

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever! Never loses charge and always clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Extremely happy with them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you play a lot of fps games this is the best headset you’ll find. Can hear enemy players footsteps, shooting, etc. clear as day and you’ll know where they are before you even see them. To get peak performance from this head set I would highly recommend researching sound settings and program them on the Astro app on your computer. Only complaint I can think of is they are fragile, but just take care of them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    G.M.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing until they broke all of a sudden never dropped them never let them hit the floor One day they just stopped working they didn’t want to connect or turn on so return them got a second pair and within a week same thing happened to that pair don’t recommend but they were nice was sad to have to return those and get the A40s and to be honest, they sound the same if not better than the A50s and they are way cheaper but like $100

    No, I would not recommend this to a friend