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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 5,627 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bad design.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. But big failures the cushion on the top keeps falling off then the head set sits on my head uncontrollably. Brand new out the box did that. 2nd complaint is charger station won’t work with any power block or cord I have, only will change if my ps5 is on or I have to plug the headset into my wall charger. For $290 bucks one would think the simple parts of this head set would work.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thank you for your feedback and truly sorry for the negative experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com:
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No complaints from my husband

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband cause he plays this F1 driving game & he said that this headset makes a huge difference. He’s been winning a lot more & he says it’s because he can hear the cars better. Whatever that means lol.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The Astro A50 Gen 4 is designed to provide an immersive audio experience that can significantly enhance gameplay.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Not worth the price tag.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do not like leaving bad reviews but just save your money. The sound quality is pretty good and they are comfortable headphones. I jut can not justify a 300 dollar price tag. The mic is not that great either. I was told several times that i was low. I watched countless videos and read the manual on how to get the best sound. Again, sound from games were amazing but not worth the price tag. Razer blackshark v2 pro wireless all the way. It's over a hundred less, less bulky, only requires a USB connection and some tweaking in synapse. Works great with my PS5 as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good when not defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First set i got the top band was popping off non stop. Returned them got another pair no issues. The sound quality is amazing best headset i have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I'm on the fence with this one the sound is amazing! But I'm kinda let down, on the sounds around you. I wish they were better on noise canceling. I have a big head they should of been a little bit bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worthy for Hardcore gamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming headset The sound is amazing I bought this in 2020 and 2024 still using it like the first day The only con is that sometimes we have to reset the headset in order to use it but other than that everything is a beauty

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and sturdy quality. Don't freak out when it doesn't connect when you first open it. It needs to be charged.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the sound quality and durability of the A50 Gen 4! We understand that initial setup can sometimes require a charge. We hope you continue to enjoy an immersive gaming experience. Logitech

  • Rated 5 out of 5 stars

    Phenomenal Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a lot of different headsets over the years but this one is the best wireless headset I've ever used. It should be, too, for the price. I will say it's expensive, BUT it's worth every penny if you're on your computer or console for hours at a time. I will say that I am using it with my Windows 10 PC, so I cannot comment on the console functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    For the price the design of this headset is bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging dock design is terrible and does not work most of the time. The top foam piece has a bad clip in system amd will fail eventually. The ear muff foam is comfortable but the top foam piece is uncomfortable. Sound and mic quality are good, which is the only thing I like about them.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Rated 4 out of 5 stars

    Works great for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works great but the piece that goes over the head kept breaking. It needs to be remodeled by the manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro A50

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset. Very comfortable and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    cut out king

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a different gen A50 they sound great and are comfortable but they get so much interference and cut out so much I regret purchasing them hoping they fixed this issue in the newer gen

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the interference and cutouts you're experiencing with the Astro A50 Gen 4 headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A50

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super nice for studio work, excellent audio quality and Astro Gaming really outdone themselves on this masterpiece of a headset. Thanks a lot guys at Astro! Mic quality is alright but I am not really using it for mic quality, if you want a nice sounding headset, at a budget this should be your choice, or Steelseries also offers good headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Get ready for a weird shaped head

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years into using the headphones a few notes: Cons: - They are extraordinarily heavy. They do fit well with glasses which was my concern, but the largeness of them makes them massively heavy - As with most wireless headphones, interference can be a problem depending on your environment -The padding flattens IMMEDIATELY. Ive replaced them a couple times but it’s the way the headphones are shaped that just renders different paddings ineffective. -The metal contacts, even with careful cleaning, will wear down and cause connection and charging issues with the base. Pros - Switching between profiles is pretty easy - Charge is pretty good Given my issues, i wouldn’t recommend these to anyone. The headaches from long sessions really made it rough

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback has not gone unnoticed. We value your input, therefore we will forward it along to the right team.

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well performing headset, played Rainbow Six Siege and Valorant.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lasted 5 years before wear and tear would so im buying it again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your continued loyalty to Astro Gaming and the A50 Gen 4 headset. We're glad to hear that you've had a positive experience with it over the past 5 years.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Poor build quality, bad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, they are comfortable. After a handful of months of casual use, the microphone boom started to lose tension. Now when I flip it down, it just falls all the way to the bottom and hangs. Support is terrible. Google and you'll find lots and lots of people with both the loose microphone issue and weeks of delays hearing back from customer service. I regret buying this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are great for hard of hearing people, great for gaming. I can hear things coming from all directions in my first player games. The top head rest pops out once in a while but easy to put back in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Don’t believe me? Hit Astro subreddit B4 you buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now, I am a responsible headset owner. They go on my head, then on the base. I haven’t dropped them, and I update the firmware frequently. I can’t in good faith recommend this product to anybody who hates tinkering with their headset all the time… no friction in mic boom left so it falls below my chin constantly so people I play with lose at least 70% of my volume when it falls (somebody literally just threw that number out at me as it happened AGAIN while typing this). Constant connection issues so you have to unplug the base and plug it back in to get the mic to register regardless of whether it’s “assigned” or a “mic detected” appears, also happens every time you switch from party chat to game chat. At the crown of my head the double head band connector has come apart so those bands move independently now. Headset has to be placed perfectly on the stand to register a charge. Go on Reddit and look at the Astro gaming subreddit. That will show you all of these problems are not one offs + plenty more. Great sound, but not $300 great especially getting finessed another $15 after tax. I would however be happy to have paid around $189.00 for the A50s.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astros a50

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset on the market I recommend everybody that’s looking for a Quality headset

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your incredible endorsement of the Astro Gaming A50 Gen 4! We're thrilled to hear it's your top choice for a quality headset. Your feedback is invaluable to us.