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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5637 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 5,637 reviews
  • Rated 4 out of 5 stars

    Works great for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works great but the piece that goes over the head kept breaking. It needs to be remodeled by the manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    For the price the design of this headset is bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging dock design is terrible and does not work most of the time. The top foam piece has a bad clip in system amd will fail eventually. The ear muff foam is comfortable but the top foam piece is uncomfortable. Sound and mic quality are good, which is the only thing I like about them.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    cut out king

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a different gen A50 they sound great and are comfortable but they get so much interference and cut out so much I regret purchasing them hoping they fixed this issue in the newer gen

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the interference and cutouts you're experiencing with the Astro A50 Gen 4 headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Get ready for a weird shaped head

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years into using the headphones a few notes: Cons: - They are extraordinarily heavy. They do fit well with glasses which was my concern, but the largeness of them makes them massively heavy - As with most wireless headphones, interference can be a problem depending on your environment -The padding flattens IMMEDIATELY. Ive replaced them a couple times but it’s the way the headphones are shaped that just renders different paddings ineffective. -The metal contacts, even with careful cleaning, will wear down and cause connection and charging issues with the base. Pros - Switching between profiles is pretty easy - Charge is pretty good Given my issues, i wouldn’t recommend these to anyone. The headaches from long sessions really made it rough

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback has not gone unnoticed. We value your input, therefore we will forward it along to the right team.

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well performing headset, played Rainbow Six Siege and Valorant.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Poor build quality, bad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, they are comfortable. After a handful of months of casual use, the microphone boom started to lose tension. Now when I flip it down, it just falls all the way to the bottom and hangs. Support is terrible. Google and you'll find lots and lots of people with both the loose microphone issue and weeks of delays hearing back from customer service. I regret buying this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Don’t believe me? Hit Astro subreddit B4 you buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now, I am a responsible headset owner. They go on my head, then on the base. I haven’t dropped them, and I update the firmware frequently. I can’t in good faith recommend this product to anybody who hates tinkering with their headset all the time… no friction in mic boom left so it falls below my chin constantly so people I play with lose at least 70% of my volume when it falls (somebody literally just threw that number out at me as it happened AGAIN while typing this). Constant connection issues so you have to unplug the base and plug it back in to get the mic to register regardless of whether it’s “assigned” or a “mic detected” appears, also happens every time you switch from party chat to game chat. At the crown of my head the double head band connector has come apart so those bands move independently now. Headset has to be placed perfectly on the stand to register a charge. Go on Reddit and look at the Astro gaming subreddit. That will show you all of these problems are not one offs + plenty more. Great sound, but not $300 great especially getting finessed another $15 after tax. I would however be happy to have paid around $189.00 for the A50s.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are great for hard of hearing people, great for gaming. I can hear things coming from all directions in my first player games. The top head rest pops out once in a while but easy to put back in.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lasted 5 years before wear and tear would so im buying it again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your continued loyalty to Astro Gaming and the A50 Gen 4 headset. We're glad to hear that you've had a positive experience with it over the past 5 years.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astros a50

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset on the market I recommend everybody that’s looking for a Quality headset

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your incredible endorsement of the Astro Gaming A50 Gen 4! We're thrilled to hear it's your top choice for a quality headset. Your feedback is invaluable to us.

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Gaming Headset

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset. Setup was straightforward and simple. The sound quality is awesome and it gets even better when you turn on the dolby mode. I also like being able to charge the headset on the docking station and see when the charge is complete. These are worth the money!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I fw it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones for gaming. If there was one thing i would have to change about these i think i would just make them a bit more noise cancelling, as i make music and if my volume is too loud in my headphones my microphone picks it up. Otherwise very good and i love the custom EQ setting you can mess around with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Terrible headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS HEADSET!! The Rig 800 pro HX are almost one hundred dollars cheaper, better sound, more audio options, longer battery life, also have a charging doc AND THEY WORK FOR MORE THAN A MONTH. One month after usage my charging doc doesn’t work for the A50s, two years into my Rig they still function as brand new and there is nothing Best Buy will let me do about it because of a 15 day return policy. TERRIBLE HEADSET NEVER GOING WITH ASTRO OR BEST BUY AGAIN!!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry you had this unfortunate experience! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro a50

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset for gaming movies and talking with friends

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Astro Gaming A50 Gen 4 headset! We're thrilled to hear that it's a great fit for gaming, movies, and chatting with friends. Your positive feedback means a lot to us as we continue to provide exceptional products that elevate your audio experience.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beat your competition!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for the true die hard gamer! I play COD/ DBD and other games where sound is top priority when sneaking around is a must to win. I can hear anyone coming in ANY direction!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A50

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend buying! Excellent quality, very comfortable and gives an excellent aesthetic to your setup

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great and they are Bluetooth makes it easy to move around while in betwen games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Continuous sporadic audio loss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset not listening to the reviews, allowing myself to rest my hopes on the high reviews but I used for both XBOX and PC gaming and Work Conferences with great disappointment! After continuous disconnects and problems connecting the headset, I had performed firmware upgrades and confirmed connections and finally after establishing connectivity i get repeated audio disconnects and see the lights go out for 2-3 sec and come back every few min! It's frustrating, especially when communicating with team members and gamers. For the amount of money we're charged for this headset we shouldn't be dealing with this kind of garbage. I have tested with both Xbox and PC with the same performance. Horrible..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good high quality would recommend to anyone love it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you hear you find the Astro A50 Gen 4 'very good high quality' and would recommend it to anyone! Positive feedback like yours means a lot to us.

  • Rated 4 out of 5 stars

    For Gods sake buy a warranty!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when it works but for your own piece of mind buy a warranty. This is my second new set, I bought the one previous from Amazon and they broke down only after a year and few months. Astro only covers them for a year and let me tell you there customer service in nominal at best. Save yourself some frustration and buy from Best Buy and get a warranty.

    I would recommend this to a friend