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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 5,627 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound Quality perfect for gaming. Would definitely recommend the quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A50 Gaming Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headset is amazing for competitive Gaming and would be my go to pick

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset that I use for PC or console gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset!!! Works great with my pc and xbox

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very great sound and helps you hear every detail in the game . Only cons is the optical and usb cable are very cheap and I would recommend buying a longer and better cables

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Astro a50

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, this is my second pair. I had my first pair for almost 7 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset i have ever used. This is second one i bought the first one lasted almost 10 years. It still works just battery isnt as good as it use to be.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you've enjoyed the A50 Gen 4 for so long! It's designed for long-lasting performance. We understand that battery life can degrade over time. We appreciate your feedback and are always working to improve our products. Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I’ve ever owned. I’ll never switch brands again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10 Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll being buying Astros for every headset I’ll ever need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Still a great headset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Sound quality is good. Mic isn't to bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Dont even bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely not worth the money. I have the previous version and I cant say fi they made any changes but I have the gen 3 version so you'd think they could have gotten it right. The sound quality is ok but for $300 dollars it should either be amazing or at least have sound cancelling. Now my headset cuts out constantly, but since I have no control over the wireless channel or any troubleshooting tools at all they are basically worthless now. The cradle is pretty poor too. getting them to connect is a pain and one of my kids broke one of the charging pins off because he couldn't get it to connect. I will never buy another Astro Headset again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Top 3 headset to buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fantastic, super comfortable, would buy again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will never buy Astro again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never own another Astro again after my last 2 experiences. I primarily used the A40’s as my go to and it was amazing. Then the newest gen came out and required multiple firmware updates just to use on my xbox. I get all the apps and such on my pc to do it and couldn’t get the updates. Talked to support and the response was “oh well”. Returned the A40 for the A50 and i absolutely hate it. Sound quality isn’t great, mic quality wasn’t great either. For it being wireless I kinda expected that, but that fact it constantly disconnects, sometimes back to back after turning it off then on, other times it’ll go for a few minutes then disconnect again. When I bought it, it was around $300. For that price I had expected something to at the very least stay connected for more than 20min.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! We're very sorry to hear about your negative experiences with both the A40 and A50 headsets. Thank you for taking the time to share your specific issues, especially with the update problems and disconnections on the A50. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    PLEASE READ DO NOT BUY!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset quality and audio is amazing but one thing people are leaving out is that the headset will stop working and connecting to the new Xbox series X you have to go into the headset and take off an update to make it work with the series X and even then it won’t work 100% of the time I’d recommend going with a different headset. Only because this headset does not consistently connect to the Xbox. I was only able to get it connected to the Xbox two times. 

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality headset overall pretty happy so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced, over hyped

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these since 2020, always had issue with these. Really annoying to charge at times, doesn’t connect to stand, software sucks, can’t update software, Astros support is useless, overpriced. I never leave reviews but these gave out on me yesterday.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please, do not buy this hot piece of garbage. For my many years of gaming, I’ve always been a user of cheap $30-50 headsets that get the job done. After running over the cord of my latest cheap headset I finally decided to splurge a little on an expensive $300 headset thinking I’ll never need to get another one. Boy I could not have been more wrong. Words cannot describe the level of disappointment I had when hearing this headset for the first time. It sounds terrible. And to make matters worse, all my friends asked me why my mic “sounds so bad” the first time I talked to them using the Astro a50. To have spent $300 on I mic for it to perform 10 times worse than a mic that costs a fraction is insulting. This mic sucks in every way shape and form. Plus they try to sell you a $15 dollar monthly charge for Dolby Atmos for it to sound better, as if $300 wasn’t enough in the first place. This headset is the worst purchase you can possibly make, please look at anything else and don’t waste your $300 dollars like I did

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your unpleasant experience with the Astro A50 and this is surely not what we intend to deliver. We apologize for any inconvenience that has been caused. You feedback is important to us and we'll make sure to communicate this with our team as we continue to improve our products. In case you've any other questions/concerns, you may feel free to reach out to our support team and they'll be sure to help.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open Box Gold Mine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Quality construction. Very loud but clear sound. Great product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Please read… for the sake of your wallet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for 2 years. 1-3 months: Had some on and off (not power) connectivity issues and the included power cable went bad on me. 5 months: Still some mild but constant connectivity issues, but with some fiddling around they eventually pair with the console. 6 months: headband clip will no longer stay engaged. 1 year: Mic will not stay where I want and falls to my chin unless I wedge something between the shell and mic AND if the power cord gets jostled in any way it resets the base, so the micro usb port has likely gone bad. 1.5 years: The metal pins and connectors between base and headset are missing pairing again again. I have to unplug and plug back in every time I start my console up. And here we are. 2 + years in. Device will not update or connect to the base at all. Will not register on my console, laptop, or charge off the base. Plagued Boot loader errors and pairing errors. There is a whole community of people out here who have these issues. And have no sure fire answers to our problems. Save your hard earned money. They’re great when they work but, you are getting played. I have to go buy a new headset tomorrow…

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a subpar experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. In the meantime, we'd recommend you to get in touch with the support team as they'll help you find a more suitable resolution.

  • Rated 1 out of 5 stars

    Most expensive waste of money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset worked great the first few months; honestly one of the best headsets out there.... when it's working. Unfortunately, that is the issue with these headsets. Eventually, whether sooner or later, they will stop working. It might be a connection issue with the base, or needing to update the headset AND the base, or the fact that you need an extra cable to allow it to charge if you're using them with a ps5; these headphones WILL eventually fail you. If you're a pc gamer, these might actually be a good headset for you. Console players, stay FAR away.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the issues you've encountered with your Astro Gaming A50 Gen 4 headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: