Customer Ratings & Reviews
- Model:
- 939-001680
- |
- SKU:
- 6349970
Customer reviews
Rating 4.2 out of 5 stars with 5627 reviews
(5,627 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Pros Use Astro A50s
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality. You can hear everything in multiplayer. I feel these are much better than the 2016 version.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off I'll start by saying they look cool and sound really good as if you're in a movie theater. Bad side of it is when I switched to these everyone in my party hears a bunch of echoing and can even hear my in game sound. If you want an alternative, stick with a Razer headset in my opinion as for these sound like garbage if you try to talk to anyone. I am operating windows 11 by the way.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Awesome!!!....at FIRST.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband who plays PS4 daily. They were AMAZING at first, sounded flawless and he LOVED the way you mute; raising and lowering the mouthpiece/mic. That being said, 3 years in and they cut in and out to where his online friends can't even hear him, and the mic lever broke (I guess from being raised and lowered so much?). Now it just hangs there dangling loose. Sad that these are so costly and don't last. For the price, this is unacceptable. You should get top dollar products THAT LAST, when you pay top dollar money. Very disappointed. :(
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Worst Headset ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this headset when it worked which was barely ever. With constant connection issues and problems where i coulndt even hear my game half the time id say for this price is embaeassing and as a company they should work better on their products cause this is dissapointing!
No, I would not recommend this to a friendBrand response from Logitech
Posted .That is unfortunate and we are sorry about the experience. Please contact Logitech support and the team will certainly look into what can be done in this case. Any inconvenience is deeply regretted.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Astro A50
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Astro-A50 headset is an awesome product. Sound quality is great.
I would recommend this to a friend Rated 1 out of 5 stars
Defective and poor QC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one for myself and one for my wife, and hers came with a broken headband. Mine refused to be recognized by the 1.6/5 star-rated Astro gaming app. When I returned these to Best Buy, the customer service rep informed me that she's had other people return the A50 for not pairing/being recognized right out of the box. There is no way that a headset that costs $300 should have these issues. And the odds of getting two faulty ones at the same time? Keep in mind the box says "designed for Xbox", so the PC experience seems to be secondary or tertiary at best, even though there is a dedicated PC mode. At least I know to avoid Astro at all costs now!
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the unpleasant experience you had with the Astro A50 headset. We understand your disappointment and this is surely not what we intend to deliver. We appreciate your feedback and will take it into consideration for future improvements. If you have any further concerns or need assistance, please don't hesitate to get in touch with the Logitech Support team.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Astro 50 headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s supposed to do. Great sounding unit.
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic headset with one major drawback.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this headset for about 5 months and it still works great, the only thing bout the headset that you should be aware of before you buy it; The microphone after continual use becomes weak and starts falling without you pushing it, it does not affect the quality of the microphone but it is still an issue. I recommend getting the protection plan that best buy offers on these, due to the microphone.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friendRated 5 out of 5 stars
Question
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello everyone i need get a good headphones but i need may sure before i spend money i play cod mobile in my iPad pro may someone here recommend a good headphones
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friendBrand response from Logitech
Posted .The Astro Gaming A50 headphones offer excellent audio quality, comfort, and durability, making them a great choice for gaming on your iPad Pro. They feature Dolby Atmos, customizable EQ, and clear communication.
Rated 5 out of 5 stars
Must have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this headset I’ve had it for over 4 years now and so long as you keep the firmware up to date it’s a phenomenal option!
I would recommend this to a friendBrand response from Logitech
Posted .Hey there! Glad to hear you're enjoying your Astro A50 Gen 4. Over 4 years of use is a great testament to the quality of their product.
Rated 5 out of 5 stars
Hunters headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't personally use it it was bought for my son and when i asked if he's happy with the headset and his reply was super happy its one of the best thing i have gotten for him.
I would recommend this to a friendRated 2 out of 5 stars
Awesome headset but….
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headsrt top of the line but when it omes to issues with this headset when it cant connect its really frustrating to even try to fix it. Especially since astro support isnt helpful and doesnt care. Great headset like i said but once it goes out ill never buy an astro headset again becsuse of the connectivity issues.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best sounding headphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for like 3 plus years and nothing has happened to them until yesterday on wednesday may 17 when thwy just decided to stop working at all and i cant rest them. Anyone know a way to fix it
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Xbox user
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this headset is at $300 it is terrible. The audio is great but the amount of trouble I have had to deal with getting this headset updated using the Astro Command Center and getting it to work properly save yourself the trouble and go with a different brand. The base station freezes at least once or twice a week. No audio at times which constantly requires to reboot the whole headset. Unplug and re-plug etc. I honestly wished it worked and not have to worry about every time i go to pick up this headset from the base wondering will it work. The Command Center is useless when it comes to updating it as well, its an automatic prompt that will appear so its not a manual update you can select ,in the time I have had this headset I have had to update twice and the amount of trouble I have gone to update is not worth this price. At a $300 price tag this device needs to be able to work a lot smoother.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Price And Quality Don't Match
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I regret few of my buying decisions. I try to research thoroughly before I spend my hard-earned money. But this time I failed. I definitely regret pulling the trigger on the Astro A50s. Within a couple of weeks of beginning to use this headset, the issues started to become apparent. First off, the "headband" portion of the set, the cushion that rests against the top of your head, popped out. I thought "no big deal" and I popped it back in. Which worked, until I put it back on my head. Now it pops out daily and won't snap back in properly. I've given up even trying anymore. The microphone is really substandard, especially for a headset of this price. It's not good. I've used much cheaper headsets that had far better microphones. Seriously disappointed. And the charging base is a hassle. Don't let positive reviews fool you. You NEVER just set it in the base and it begins to charge. You have to move it around until it finally hits the magic spot where it will actually work. I'm going to take my medicine on this one and write it off as a bad buy. My own fault for being too optimistic and buying into the hype. Price and quality are not the same thing. You don't always get what you pay for. I found out the hard way. Would not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
DONT UPDATE FIRMWARE! READ BELOW!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these about 2 years ago. CAUTION!!! DO NOT UPDATE YOUR FIRMWARE! MY HEADPHONES BRIXKED DURING THE UPDATE. Overall the headset was great. The headband is cheap for what they charge for these things, but nothing super uncomfortable. Sound was great. Software is crap. Noticed there was a firmware update so i tried to update about a month ago. This was the last time my headphones worked. Basically turned them into a 300 dollar paperweight...which is cool...i needed one... Headphones will not turn on or charge. Tried hard reset of headphones. Tried hard reset od base station. Tried old software version of command center and tried manually uodating firmware. Tried windows store version of command center to update firmware. Tried leaving on base station for over a day. Tried leaving headphones charging with usb cable. Tried hard reset while headset was on base and while connected via charger. Please take my advice, look at a different brand. Headset literally would hold a charge for 5 days. As soon as i uodates the firmware, they bricked. If you're looking for a set of headphones thatll last more than a year or two, these are not them. Just look up "a50 firmware update" on google and youll find that, if this happens to you...you will also have a 300 dollar paperweight. Yall wanna send me a new headset? Might change my mind. Otherwise, my recomendation is going elsewhere.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the firmware update issue with your Astro Gaming A50 Gen 4 headset. We understand your frustration and value your feedback. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Inconsistent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son had these for only a little over a year and they already were having problems. The sound quality was great but the microphone was always having problems
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're sorry to hear about the microphone issues your son experienced with the Astro A50 Gen 4 Wireless Gaming Headset, especially after only a year of use. We apologize for the inconvenience this caused your son. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 3 out of 5 stars
Sadly Dissapointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great for less than two years. I got these for my husband and he was very excited and happy at first, but then started getting problems with the updates. After trying to update it for the millionth time, they simply stopped working. No update, no connection, no sound
No, I would not recommend this to a friendRated 2 out of 5 stars
I'm disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is extremely overpriced for the headset to have so many problems. I use the HyperX $60 gaming wireless earbuds now and they work so much better than a pair I spent $300 on. For these to be called the best gaming headphones, they are so disappointing. When I first bought this headset, everyone I got into a party with would complain how they could hear litterally everything I could hear. EVEN THEIR OWN VOICES. This was very annoying because everyone would hear everything twice like footsteps, or gunshots. Eventually I assume that problem stopped because people stopped complaining about it. Second, the audio mixer is terrible and you can't get a good in-between for chat audio and game audio. It's extremely frustrating in situations like talking to my teammates before they or myself dies. You can't hear them over the game audio or the chat is too loud and you die because you couldn't hear the guy sneak up on you. Overall, these headphone aren't worth the money and they are aren't nearly as good as everyone makes them out to be. The only reason I gave them 2 stars is because I can at least say it makes a cool expensive desk ortiment.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Known problem online
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, but if you are in a party chat, they will hear a robotic noise.. known issue according to research of people who purchase this headset using console..
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.











