Customer Ratings & Reviews

Hello everyone i need get a good headphones but i need may sure before i spend money i play cod mobile in my iPad pro may someone here recommend a good headphones

Absolutely love this headset I’ve had it for over 4 years now and so long as you keep the firmware up to date it’s a phenomenal option!

For the price this headset is at $300 it is terrible. The audio is great but the amount of trouble I have had to deal with getting this headset updated using the Astro Command Center and getting it to work properly save yourself the trouble and go with a different brand. The base station freezes at least once or twice a week. No audio at times which constantly requires to reboot the whole headset. Unplug and re-plug etc. I honestly wished it worked and not have to worry about every time i go to pick up this headset from the base wondering will it work. The Command Center is useless when it comes to updating it as well, its an automatic prompt that will appear so its not a manual update you can select ,in the time I have had this headset I have had to update twice and the amount of trouble I have gone to update is not worth this price. At a $300 price tag this device needs to be able to work a lot smoother.

I have had these for like 3 plus years and nothing has happened to them until yesterday on wednesday may 17 when thwy just decided to stop working at all and i cant rest them. Anyone know a way to fix it

I regret few of my buying decisions. I try to research thoroughly before I spend my hard-earned money. But this time I failed. I definitely regret pulling the trigger on the Astro A50s. Within a couple of weeks of beginning to use this headset, the issues started to become apparent. First off, the "headband" portion of the set, the cushion that rests against the top of your head, popped out. I thought "no big deal" and I popped it back in. Which worked, until I put it back on my head. Now it pops out daily and won't snap back in properly. I've given up even trying anymore. The microphone is really substandard, especially for a headset of this price. It's not good. I've used much cheaper headsets that had far better microphones. Seriously disappointed. And the charging base is a hassle. Don't let positive reviews fool you. You NEVER just set it in the base and it begins to charge. You have to move it around until it finally hits the magic spot where it will actually work. I'm going to take my medicine on this one and write it off as a bad buy. My own fault for being too optimistic and buying into the hype. Price and quality are not the same thing. You don't always get what you pay for. I found out the hard way. Would not recommend.

This headset is extremely overpriced for the headset to have so many problems. I use the HyperX $60 gaming wireless earbuds now and they work so much better than a pair I spent $300 on. For these to be called the best gaming headphones, they are so disappointing. When I first bought this headset, everyone I got into a party with would complain how they could hear litterally everything I could hear. EVEN THEIR OWN VOICES. This was very annoying because everyone would hear everything twice like footsteps, or gunshots. Eventually I assume that problem stopped because people stopped complaining about it. Second, the audio mixer is terrible and you can't get a good in-between for chat audio and game audio. It's extremely frustrating in situations like talking to my teammates before they or myself dies. You can't hear them over the game audio or the chat is too loud and you die because you couldn't hear the guy sneak up on you. Overall, these headphone aren't worth the money and they are aren't nearly as good as everyone makes them out to be. The only reason I gave them 2 stars is because I can at least say it makes a cool expensive desk ortiment.

My son had these for only a little over a year and they already were having problems. The sound quality was great but the microphone was always having problems

These worked great for less than two years. I got these for my husband and he was very excited and happy at first, but then started getting problems with the updates. After trying to update it for the millionth time, they simply stopped working. No update, no connection, no sound

I bought these about 2 years ago. CAUTION!!! DO NOT UPDATE YOUR FIRMWARE! MY HEADPHONES BRIXKED DURING THE UPDATE. Overall the headset was great. The headband is cheap for what they charge for these things, but nothing super uncomfortable. Sound was great. Software is crap. Noticed there was a firmware update so i tried to update about a month ago. This was the last time my headphones worked. Basically turned them into a 300 dollar paperweight...which is cool...i needed one... Headphones will not turn on or charge. Tried hard reset of headphones. Tried hard reset od base station. Tried old software version of command center and tried manually uodating firmware. Tried windows store version of command center to update firmware. Tried leaving on base station for over a day. Tried leaving headphones charging with usb cable. Tried hard reset while headset was on base and while connected via charger. Please take my advice, look at a different brand. Headset literally would hold a charge for 5 days. As soon as i uodates the firmware, they bricked. If you're looking for a set of headphones thatll last more than a year or two, these are not them. Just look up "a50 firmware update" on google and youll find that, if this happens to you...you will also have a 300 dollar paperweight. Yall wanna send me a new headset? Might change my mind. Otherwise, my recomendation is going elsewhere.

Sound quality is great, but if you are in a party chat, they will hear a robotic noise.. known issue according to research of people who purchase this headset using console..

It works fine for two years. After it forces an update which there is two. One for the headset and one for the base station. Upon updating, theres an error message that even logitech cannot fix. This is their words: we regret to inform you that your product is already outside the warranty period and we are unable to proceed with a warranty claim. Since we do not have official repair centers, we could not provide you with an alternative solution at this time. Don't waste your money.

These are absolutely amazing. I definitely recommend theses to anyone looking for some good gaming headphones!

Great headphones , middle piece seems to pop out a bit and that causes some frustration but alittle work around skill and it’s good .

First headset I purchased for PC and it was buggy from the start. It frequently lost connection and needed to be reset to even charge. Now resetting it doesn't seem to be working. The astro command center said it needed a firmware update after the most recent reset so I started it. It was stuck at 25% for 10 minutes then said it failed and now it won't connect at all. Seems like the headset is now useless. Extremely poor product especially for the price. I recommend get something else. Unless you enjoy sitting down after a long day and finding out your headset disconnect randomly and is now dead.

While the headphones have great sound quality, the customer service has been horrendous. **IF** You buy this headset, you must get Geeksquad protection. Look at the Astro Sub-Reddit with all the people with bricked headsets because one day, it just randomly stopped working and then the software provided by Astro (Logitech) doesn't work. If you don't believe me - look at the number of 1-star ratings on the Microsoft App store. It's good hardware taken down by a lack of support from Logitech and Astro.

i keep having an issue with the two bands on top seperating and my headset would randomly fall off,,, has a heavy plastic feel to it, i would have liked to see some metal reinforcements or something ,and the wires that conect to the earcups seem like they would be in danger of being pinched,i would have liked to see some braided/coiled wires for durabilty. and last but not least, you have to put the heqdphones perfecrly on the charging dock for them to charge... for about $350 i kinda expected a a better product...

Bought these for my husband because he started gaming again and they are amazing!

I bought my A50 in December 2019, and I'm writing this review in May of 2022 - for those counting, that's about 2 1/2 years. A week ago, my headset stopped taking a charge - I reached out to Astro support and was told, essentially, "We don't provide any repair services (paid or otherwise) for out-of-warranty - here's a link to the exact same SKU at full price!" - which is a roundabout way to say "Pound sand" The battery is attached by a micro-molex connector. It would be ABSOLUTELY trivial for Logitech/Astro to provide a service to replace the battery, or a user-serviceable part, and they refuse to do so. Terrible customer-service and environmentally irresponsible short-sightedness on their part. This will be the last Astro product I purchase until or unless this changes. Avoid.

Awesome headset. No set up issues. Best sound and excellent battery life

very disappointing headset. Way to many issues with this headset as it likes to randomly disconnect itself sometimes and no matter what i try the headset will not turn back on. Astro command center does not work at all updates fail and never recognizes my headset. So for $300 i wouldnt recommend this headset at all because some days you wont be able to play like me because my it chooses when it wants to work and when it doesnt wish i could get my money back. check the astro command center app reviews and you will see a bunch of the same reviews like this.