Customer Ratings & Reviews
- Model:
- 939-001680
- |
- SKU:
- 6349970
Customer reviews
Rating 4.2 out of 5 stars with 5627 reviews
(5,627 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Xmas gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my brother for Christmas , he loves it.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your kind words about the Astro A50 Gen 4 headset. We’re delighted to hear that it’s a hit with your brother. Your satisfaction is important to us.
Rated 2 out of 5 stars
trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not go with these guys for wireless. always disconnects and because there is no plug and play for xbox if you lose battery life you're done for. Why would you lose battery you ask? Because these trashcans dont charge unless you have it perfectly balanced on the stupid home base. go with another wireless headset. i'll be going back to wired. I've had these for three years. always the same problems.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 3 out of 5 stars
Charging challenge over time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charging becomes a challenge over time. Doesn't seat well. Could have had a better dock. Less aggravating to plug it in then to fiddle with the dock.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Gaming headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Husband and son love it!!!!!!!!!!!!
I would recommend this to a friendRated 2 out of 5 stars
Terrible app and service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app that is supposdly compatable with this headset hardly ever works. Also the customer support is bad. For as expensive this headset is i was expecting better app support and a more quality feel.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! To help you effectively, please email your information to our support team at socialcare@logitech.com.
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Rated 1 out of 5 stars
Buyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this based on the strong reviews but these fell extremely short. At this price point I would expect the device to "just work" out of the box. Unfortunately, I couldn't get the base station to show any signs of life across multiple PCs, Xbox(es), or with multiple cables. After spending some time troubleshooting and researching online articles, it became evident that there are numerous reported issues with this set, and with Astro in general. This experience taught me to avoid Astro products in the future. High end price without the high end experience.
No, I would not recommend this to a friendRated 5 out of 5 stars
astro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend it, Excellent product..........................
I would recommend this to a friendRated 5 out of 5 stars
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for gaming and i definitely recommend to anyone else
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friendRated 1 out of 5 stars
Don't buy for series X
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the A40s for 3 years. When the wires started messing up and the right earphone went out i upgraded to the A50. Simple enough to set up but will not communicate with the base after you remove the headset from it. Same thing when I plug it in to my PC. Returned that pair and got a new one. Still same issue. Looked on Reddit and i can see I'm not the only one. Would have loved to use them but I'll be returning the second pair today and looking at other options.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headsets were a gift and the hubby loves them. He says that they are like a surround sound in your head.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friendRated 5 out of 5 stars
great headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was hesitant at first because of the price point. but honestly, worth it.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friendRated 1 out of 5 stars
Do Not Buy This!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Turtle Beach customer since the beginning. However, today I broke my Turtle Beach headset (Stealth 700) and I thought this product would be awesome. Spoiler alert, it's not. For 1 million reasons this is the worst headset I have ever owned. That includes the original Xbox headset. For $300, I basically got a really nice box. The product looks great, but that's where it ends. First, it has no Bluetooth. I know you're like ... maybe I'm an idiot. No! A $300 headset has no Bluetooth. 2nd you can not connect it to your Series X and PC at the same time (the reason why....there isn't any Bluetooth). Don't worry you can plug in a 3.5mm jack for your tunes, in case you saved up all your pennies to buy this headset and never upgraded from a CD player. Also, you must unlink from your Xbox and plug the base into your PC to update the firmware...? I mean, what? Specifically, with the Xbox version, you must plug it into a Windows 10 PC....which theoretically would be an Xbox Series X, but apparently, it isn't. So, if you are an Xbox player with only a MAC, hopefully, you can find a friend with a PC hosting Windows 10. Likely you won't because you still need a Walkman to listen to your tunes while playing, and people don't associate with other people stuck in the '80s. I rate this "innovative technology" 0 stars. It's a leap a decade backward in time. Turtle Beach is crushing this, and I didn't even know what I had. I'll be buying a new Turtle Beach tomorrow. Never again. $300 for a paperweight and pretty box. I bought your finest product and it's the worse I've ever used. That's actually unbelievable. (Purchase made in-store at Gamestop)
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are terrible, the charging dock is super difficult to get the headphones to rest in a place they charge from. The headsets often don't connect wirelessly to the dock and i have to hard reset them. The pads are cheap. Sometimes people can hear what im hearing through the mic. They often don't charge well and do not have 300$ worth of a batter length. I wouldn't use these headphones for free if someone gave me a pair.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your exasperation with the Astro A50 headset. It's clear that your experience has been less than ideal, and we apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we hope that by working with Astro Gaming's support team, you can find a satisfactory solution.
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Suck Baha
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to take 3 back lucky for warranty. I game a lot I got the A40 way better
No, I would not recommend this to a friend Rated 1 out of 5 stars
Poor value for extended use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using the Astros A50 with Base for about a year now and there are a few things that are starting to make me lose confidence with Astros. I replaced an older version of the Astros A50s that I used for a few years that went well. So naturally I trusted the quality. Here's a list of issues that I'm faced with after a year of usage: - Headphone do not fit in the base anymore. I have a small head so it shouldn't have changed too much. However, the way that the base is shaped, you have to compact the headphone more than usual in order for the metal contacts to touch the base. At this point, it's impossible for the headphones to change in the base since as soon as I let go of the headphones, they expand just enough so that it breaks contact. - Mic volume and breakage. This is the first headphones I've used that people have a hard time hearing me since it transmits late and breaks early so my friends only hear the bits and pieces of what I say. I have to speak up more than I'd like. I've fiddled around with both Astro's software as well as the VOIP software and can't get it to a sweet point where it doesn't transmit noises in the background. - Battery Life. I'm lucky to get around 4-5 hours of battery life on a full charge. I have to tether myself with a cord on days where I'm free. Which also ties into my next con... - Very annoying low battery warning. The low battery warning is a deafening beeping of SOS in morse code. It gets pretty annoying with a full SOS sound byte rather than a single note. There also have been many time where it didn't even play so my headphones dies without any warning. So, really, the cons outweigh the cost now and I'm fairly disappointed with these headphones now.
No, I would not recommend this to a friendRated 3 out of 5 stars
gaming head set
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost is high and they only last about a year until you have to replace them, better get warranty with these
No, I would not recommend this to a friendRated 1 out of 5 stars
I have nothing but issues with this headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Off rip the first day i couldnt even get them to connect i had to call customer service and it was fixed easily , okay fine , not even 2 weeks later today they wont even turn on , the hard reset does not work and they only react when they are on the base , dontbuy these headphones their a waste of youre money and time
No, I would not recommend this to a friend- Pros mentioned:Comfort
Rated 4 out of 5 stars
Solid!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a solid headset. Very comfortable and easy to manage the buttons
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
I would recommend this to a friend Rated 1 out of 5 stars
A50 headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are rittled with a bunch of bugs along with a lot of lag when you put them on over all would not buy these overpriced piece of trash again
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about your experience with the Astro A50 Gen 4. Bugs, lag, and overall frustration are definitely not what you deserve, especially considering the price point. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Rated 2 out of 5 stars
Major issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset itself is awesome but I have a major issue with the top portion of the headset. Basically the part that rests on your head keeps popping off. Even after clipping it in it continues to pop out. For 300$ that should not be an issue I am receiving.
This review is from Astro Gaming - A50 Gen 4 Wireless Gaming Headset for PS5, PS4 - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –











