Customer Ratings & Reviews

Still has popping and static interference of sound even in the 2.4 GHz bandwidth, randomly disconnects from PC/PS4, requiring a USB disconnect to reset base station and headset, a complete waste of money, I finally threw mine against the wall out of frustration. Both Gen3 and Gen 4's have been terrible headsets, I have both, and both suck.

Worked well for a bit now it just repeatedly disconnects basically unusable

These headphones are the definition of garbage. For one, the mic sounds worse than the 50 dollar turtle beach headphones I had. Everyone always thinks I'm wearing a walmart mic. Second, the head set crackles all the time after turning on the xbox. The only fix is to get up and unplug the base for a few seconds then replug it in. Third, the little center piece on top that the cushion is attached to is held in by tiny little plastic detents that just pop out CONSTANTLY if you move at all. This started happening after about 4 months of moderate use. You're basically pay 300 dollars for the audio equalizer which is cool and definitely helps with hearing foot steps and what not, but that is literally the ONLY good thing about the headphones. My turtle beaches are even more comfortable. I would highly recommend avoiding these and just sticking to whatever headphones you have since they're probably better and not nearly expensive.

This headset is perfectly described as a glass cannon, awesome sound quality but will shatter if dropped from nearly any height. Personally i wouldnt waste my time unless you really like filling out insurance claims.

Constantly disconnecting from Xbox. Do not buy this!! Their customer support is also horrible!!

This headset needs a update out of the box. This cannot be done over the Xbox you need windows 10 or mac. This update is supposed to fix boom mike problem. Instead this update does not fix this problem and it also makes you unplug the base station from the Xbox Evey time you turn on the Xbox. Contact Astro by email because they will not talk to you on the phone. They offer to send the original software, they know the new ones broke....... So they tell me to update to the new soft wear that they know is broke,......... I ask them so when do we get the fix? Answer no eta. No help no phone call. This thing is 300 plus 40 for leather upgrade. For a head set. Not happy. By the way tried to go in on day 20 to just exchange for the same thing at best buy see if it's that headset told that I lose my 80$ insurance if I do because I am over the 15 day return policy. What crap.

While these headphones are decent there are better out there in terms of quality and usability such as the Steeleries Nova Pro that allow for wireless usage with no hindrance of having to make sure the battery is charched with it’s “infinite power system” that comes with 2 batteries and a 3.5mm to 3.5mm jack for full wired usage. To me it seems that many people fail to do a decent ammount of research on what kind of tech they’re buying especially when its in the hundreds of dollars range and while the Nova Pros are newer than the A50’s there still are cheaper and better options out there can will make you happier than anything Astros can do.

Don't waste your money. The drivers are a mess and are no longer updated by Logitech and the firmware is known to have bugs that brick headsets and Logitech refuses to acknowledge this. There is active sound suppression that can not be turned off even with the astro software. In a completely silent room I come through choppy. The replaceable cushion at the top of the headset pops out with no pressure and had to be glued in. Not at all satisfied with the value I got for the $250 price tag.

For the product it’s amazing. When using it extremely seamless with software. But on multiple locations after taking fantastic care of the product. After a Year to 18 months. The product just dies and I need to return it and either have a warranty or need to buy a completely different item.

Aesthetics side, nice headset. Comfortable, decent controls. Hardware & software side... Terrible. Sound is flat. Base station freezes anytime the xbox is turned on so you have to unplug the base station every time.

Arrived broken to my house. Extremely uncomfortable for someone with a large head. Great sound quality but for the price and lack there of of comfort i wouldnt suggest

i changed it two times and the headband(top part) keeps poping out, this is the worst christmas gift by far.....

The top piece does not stay in place. It does not sit on the base station very well either. very expensive for a headset that doesn't stay together.

I love Astros as my main gaming headset, ive been using my pair of A40s for three years. I decided to finally get what I thought was an upgrade but was honestly disappointed. The A50s already gave me issues with updating and they wouldn’t work as intended out the box. I dont know what happened but my excited was thrown out the window the minute I read other peoples reviews as well. I think ill go back to my A40s again.

Won't connect to anything. This headset is a $250 paperweight.

The headphones would disconnect from the game and they also did not charge.

Really disappointed, sound volume is so much lower compared to previous generations. Good thing is that wireless connection no longer drops. Buy the previous version if you don't have issues with headphones disconnecting randomly for a second or two.

When they're working their great. Then you have a firmware upgrade. Becomes complete paper weight. I had one replaced because the base became unusable. The replacement unit after a year started disconnecting, reset the unit. Asked to update firmware. BOOM instant paperweight. Contacted Astro offered me a 20% discount on a future purchase. I'll pass, just avoid your products in the marketplace.

Connection issue. Will disconnect from base randomly. Can’t install firmware update

I bought them because people say that these headsets are the best for gaming, but I don’t think so, when you play shooters you can hear the shots too loud but not the steps, or your friends in the chat group, it’s really annoying, even this hurts your eardrums. I tried everything but nothing worked for my so I returned them.