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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,627 of 5,627 reviews
  • Rated 1 out of 5 stars

    It was a open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a open box and it didn’t look like the “excellent” that it said. Everything was thrown in the box

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to hear about your unpleasant experience. Your feedback is very important to us and we will ensure that we share it with the right team.

  • Rated 1 out of 5 stars

    Mic does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a gift, and the mic does not work Bring it back for refund

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback, and we apologize for the experience you had.

  • Rated 2 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice when they work. Have to reset them at least twice a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trasshhhhh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to be good. Worst headphones now. Waste of money I swear.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand the frustration this may have caused and apologize for any inconvenience. We value your feedback and will make sure to share it with the relevant team. For immediate assistance, we recommend reaching out to our Logitech Support team and they assist you further.

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor quality, limited lifespan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These astros were purchased back with my One X, and have deteriorated to the point of throwing them out. Audio quality is ok. Headband attachment point has failed on both sides. No ability to connect to ps5 without other dock… which is a huge miss.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go for the turtle beaches you will be much happier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery Failure Early On

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 3 of these headsets now and they all end up dying after 6 months or so, I’m not sure if the battery just goes out or what, I’ve contacted support more times than I can count at this point and I think I’m finally just done with this product

    No, I would not recommend this to a friend