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Customer reviews

Rating 4.2 out of 5 stars with 5632 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 5,632 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for gamers that play a lot..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sounds and sit comfortably on the ears... if you spend a lot of time gaming or want some that last a long time, these are it...only con i have is that it once in a while it loses signal but comes back real quick..

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality easy to connect and once you have them off you can barely hear any outside noise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints whatsoever. Sound is great and accurate and doesn’t feel bad when wearing them.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're glad you're enjoying the immersive audio and comfortable fit of the A50 Gen 4. Astro headsets are designed for extended gaming sessions, so we're happy they're living up to that promise.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Still has some bugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When device worked it was great, but it had a couple of nuisances that i feel shouldn’t happen for the price point this was offered at; failure to shut off when the power switch was toggled, losing connection for the base station so volume control no longer worked, mic not going to mute/off when flipped up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item is great sound is amazing and easily adjustable. so far, the item has been very durable

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro Gaming A50 Gen 4. We're thrilled to hear that you're enjoying its audio performance, comfort, and durability.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Excellent headphones but not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 3 stars Because although I love these they are not worth $300.00. They are comfortable and sound great but the Price ??? Come on .!!! Thats my opinion I don't think they sound any better than a $150.00 set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing feel and quality. Headset is nice it recharges and is super easy to set up. Works both Xbox and pc. Great quality. Only thing is the Dolby not sure exactly how to detect if it’s working or not on my Xbox one X.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of this headset is amazing. Wireless feature is great...I can get up and move around, even go upstairs without losing connection. On the expensive side but worth it. Highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than what is expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. It works with my Xbox and computer at the same **** time. Can check things on my computer while still listening to game audio and party chat on the console. Audio from computer Judy’s pipes in with the rest of the audio and mixing chat still works if you’re using the computer’s audio. Like watching YouTube on your cpu but still in a party chat. Mixing feature still works. Honestly thought it was too expensive but it easily serves as two headsets for me without switching any settings. There is this hiss that I sometimes hear when I’m using the cpu but I figured it’s from the cheap audio cable I’m using. Anyways. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset and picture for all aspects, listening to music, gaming or discord calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pricey but Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of fuctionality and sound it's pretty good overall. A bit pricey for what u get, Better valued products exist. I had a Rig 800XL that I loved and had better - easier chat/game mix controls. There is a whole different pc of hardware to fine tune it as well as an app but it's a bit pricey and the app is inconvenient if u aren't playing on PC. Long way to say cool but better options exists if ur not a streamer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Research common issues online before purchasing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brief overview: Solid headphones with EXTREMELY flimsy head cushion I've done quite a bit of research for new headphones since my old ones finally stopped working after 3 years. I was torn between this product and the Arctis Pro Wireless. Arctis is extremely difficult to find anywhere, so I compromised and went in and picked this up from my local BB. As soon as I finished unpacking the headset and plugged in the (admittedly sleek) charging base, I put the headphones on for the first time and felt the top cushion just pop right out of place. I do have a very slightly larger head than average but nothing that has ever caused a problem on any other headset I've ever used. The headset was at it's longest extension and the cushion barely touched the top of my head and just popped out of the two small holes that are supposed to hold it in place. No amount of fiddling will get it to STAY in place while it is being worn. The slots will click back into their correct place, but as soon as the cushion touches the top of my head it just pops off. After some googling, I found this is not an uncommon complaint, but it is something I did not come across while researching this headset, so I was taken by surprise for sure! Normally this would not be a dealbreaker, but the headset is extremely uncomfortable without the top headcushion. The support website for Astro products is, quite frankly, a joke. In my opinion, they are hiding or obfuscating the correct place to go to submit a product warranty claim or request, and the only way I found was to submit a 'support ticket' that will maybe be answered in 2-3 business days. Additionally, I can call during regular business hours, but only for technical support? I'm not sure how customers are supposed to get fast product support from this manufacturer. I will try to be fair and give the pros I've noticed: -Great sound quality for movies, TV, and gaming -Charging station is pretty cool looking and compact -Headset fits nicely (when the top cushion is in place) -Mic is unobtrusive and flexible, with great Mic Monitor setting that can be switched on and off -Headset fits very nicely on the charging base and unlike other reviews I've seen, it is not difficult to get it charging at all -Charging progress bar on the base -Easy to adjust height of the top of the headset A final small complaint I have, I was under the impression that this required no wires besides the power plug, as in, no need to connect it to my laptop/PC or Xbox. Well, the power cord must plug directly into whatever you are using, meaning that for those who wish to have as few wires as possible may not be pleased. All in all, if this is what $300 gets you in 2022, you may want to spend your money elsewhere if you don't want to try your luck on a faulty cushion (or as some others have mentioned a potentially faulty charging system!) I will likely not be waiting 2-3 business days for a response from the manufacturer and returning these to BB, I recommend if you're still reading this review that you look into Arctis Pro Wireless, which I will be buying after this experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Not cheap but great quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and great comfort for headphones price is expensive but you get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A50 Best headset with some design flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever, great sound. My critiques would be on design, the top headband pops apart Everytime you put the set on. There is a fix on Etsy for it but why, on such a high end headset. Second is the mic monitoring, this is essential for and the volume is not great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gaming headset I've ever owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these gaming headphones about 3 months ago and they've been great! Sound is amazing. I love that I can have both sides over my ears and can adjust the volume of my own voice. Red light mute indicator is also nice because sometimes I forget I'm muted. For the price I don't think you can beat these and I've tried many different headsets over the years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, thanks for sharing your experience with the Astro A50 Gen 4! It's great to hear you're enjoying the immersive sound and comfortable fit.

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality while gaming and easy controls for managing in game chat and game volume. Also very easy to charge with the charging station and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    6 Months and they still work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had these headphones for 6 months and they haven't broken yet. Normally I purchase the replacement plan because the microphones tend to go out on gamer headsets, but not this one. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 1 out of 5 stars

    Im surprised with how bad these are..

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets start out the the good for starters, its lightweight with minimal clamping force so its fairly comfortable to wear, and having a base deck to charge the headset is a cool concept, the fact that i can switch between xbox mode and pc mode is pretty cool, and the wireless connection has a pretty strong connection going to the other end of my apartment while other headset couldn't even go to the next room. And sadly thats about it for the good about the headset... I guess lets go to the bad. The connection, now i know i just complemented it but its also pretty bad, it makes a tiking noise and the volume of the tiking noise varrys on the content your on, game/yt/Spotify, and it tiks the loudest on yt, and these tiks aren't just annoying rhe actually do hurt sometimes and the only way to fix it is by unplugging the base and plugging it back in. The audio is pretty bad for $300, the $100 Microsoft headphones are almost as good as it, the mids are fine, the highs bled into the mids alot and the lows aren't there, there is poor base its just mid, even changing the eq on its software it still didn't help, the only thing that made the audio good, was the dolby atmos app. Enough with the audio, the mic, oh god the mic, you think for a $300 headset the mic would blow the roof off compared to a $60 headset right, wrong dead wrong, the quality it literally the same, only thing that the a 50s mic brings to the table is the ability to hear every little tiny movement you do, almost as bad as the artics 9x. Oh yeah you know how i said it pretty light weight and low clamping force and fairly comfortable well its also a dubble whammy, the low clamping force means that just one head shake the headset is gone, and if you where glasses even thin frames like mine it whill make a weird squeaky noise, the top headband pops out really easy and the top head bands pad squished to none after a month. Why doesn't this headset have Bluetooth!! Its $300, even the cheapest headsets have Bluetooth. Oh the base deck, terrible, ehy include a base deck that has no function besuded to charge, see what battery percentage, see what mode your on (xbox/pc) and to see what preset your on, why does the a40s have all that plus volume control but not the a 50s... That makes not sense. Also, why doesn't this have a 3.5m jack, if you run out of battery you have to wait an hour to even be at 50%. Speaking of battery i should mention the fact that the actual charging for this heaset is so finicky, you have to fiddle around to make sure its on correctly and wait for the lights to pop up but sometimes even when all that seems good it still wont charge... Overall this headset is really bad, you'll honestly be better off with the Microsoft headsets and the turtle beach volume control, i cant even recommend this, heck i can't even recommend a single astro if there top of the line most expensive one is absolute mid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones but nothing is perfect. The headband constantly pops out but other than that annoying thing the headphones are top 3 for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steep price but great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these for just a while to try them out and are they amazing. YES! But for $299 it is a little on the steep side. I ended up returning and going with the Turtle Beach 600. $99. Get what I need in COD.

    I would recommend this to a friend