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Customer reviews

Rating 4.2 out of 5 stars with 5632 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,632 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Head cushion could be a deal breaker / software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont have a laptop/ desktop to download the app for the headset dont buy this. Battery life is surprisingly great! The cushion from the top of your head will not hold at all, glue it or lose it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro Gaming A50 seems to be a good headset with impressive battery life. However, it's important to note that the software requirement and potential cushion issues might be drawbacks for some users. If you don't have a laptop or desktop and prefer a headset that doesn't require software, you might want to consider other options.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality and comfort I’ve experienced with gaming headsets, plus you can actually hear yourself in the headset so you’re not screaming without realizing it. Blows turtle beach out of the water.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing build quality, very soft ear pads, clear audio, good price, customizable. I think the average to pro user would really enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great if you get the right pair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality of the head phones is great, however, there’s one specific issue with a big batch of these. There’s either a buzzing noise or a high pitched noise that rings in the left headphone whenever you turn the unit on. Apparently it isn’t in each set of headphones but a majority of them. It may not bother some people but it was unbearable to me. Returned them and then bought the Gen 5, and no issue so far.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Astro Gaming - A50 Gen 4. We appreciate you bringing this issue to our attention. We are committed to providing the best possible audio experience and are actively investigating this reported issue. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting to get a pair of these babies for a good while now and I’m glad I finally got my hands on them. They are super comfy and the sound is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    There’s a reason why this headset is so popular.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headset although it can have some manufacturing issues with the middle head band. Warranty process was simple and they just sent a new one and didn’t require sending the old back so if you have problems, replacing is easy. You can also get a good distance from the base before experiencing connection loss.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro A50 Gen 4. We're glad to hear you're enjoying the wireless performance and found the warranty process smooth. Your note on the headband is appreciated and will be shared with our team for continued improvement. Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Now a Astro loyalist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my a50’s, from the gaming, to the movie, and tv show experience. It has many sound settings, and you can customize through the command center app for even more variation. Using this with my Xbox my mic quality as well as the sound quality is amazing when gaming; but with the different sound modes, movies, tv shows, and even music are all very enjoyable. Highly recommend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for the enthusiastic review of the Astro A50 Gen 4! We love hearing you're now an Astro loyalist and that you're enjoying the headset for all your gaming, movie, and music needs. It's great to hear the sound quality and customization options are exceeding your expectations!

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch build quality and sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the original gen 1 Astro A50 for about 5 years. The only reason i bought the new version is because my son wanted one so i figured i would hand down my old and buy the new gen. The new gen has a bit better sound quality and the old version is still functioning as the day i purchased. Best quality headset around. Ive had Razr and Turtle Beach headsets and they dont truly compare to this gold standard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better on the PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset for ps5 anyone want my settings i got some good ones for R6. You have to get use to the audio took me a awhile to understand the direction of footsteps but once i had like 1-2 months of play. you get use to them quick and adjust to ur liking. Good headset bit pricy but worth.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Astro Gaming A50 Gen 4 headset! We're thrilled to hear that you've found it to be a great choice for your PS5 gaming experience. Your positive feedback means a lot to us as we continue to provide exceptional products that elevate your gaming experience.

  • Rated 4 out of 5 stars

    Astro A50

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones. Some connection and microphone quality issues but overall they were really solid. They could be a little more comfy at the top part of the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Headset with a great sound but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid headset and once you get the EQ dialed in they sound amazing, but there are still several connectivity issues that need to be resolved via firmware update before I can give 5 stars. When starting up my console I have to unplug and reinsert the USB cord o make sure I get a stable connection. It’s still worth keeping the headset though, I hope they release Ana update soon…

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Astro A50 since about 2015. I love them for the separated game and voice audio and surround sound. This is also the only headset I’ve ever had that didn’t break above the ear cup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Probably wouldn’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it’s good definitely, love the mic , the features it has like Dolby audio , the charging stand , and the good quality. One thing that really brings it down is the low ringing on the left ear piece. I’ve searched it up and it looks like a lot of people are/have experienced the same thing. I still experience it till this day. It still bugs me but I get used to it when I play for a while.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Astro Gaming A50 Gen 4. We're glad you appreciate the microphone, Dolby audio, charging stand, and overall quality. We understand your disappointment with the low ringing in the left earpiece, and we apologize that you're still experiencing this issue, especially knowing that others have reported similar problems. We'll take this feedback into consideration for future product improvements. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pricey, but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like the price tag, but this version of the headset is much better than the last. The ear cups are way softer the sound is better and the controls are easier to use plus the docking station is an added bonus

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Firmware update nightmare!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in to the Xbox and worked without any issues. However, I tried updating the firmware using my Mac and it was nothing but painful. The update failed every time! I wasn’t even able to change any sound settings on the Astro command center (ACC). Every time I plugged in by headset to my Mac and opened the ACC it stated “required firmware update”, it started the update but failed. Apparently this has been an ongoing issue. I’m not sure how this affects my headset but it seems to be working just fine on my XoneX. Sounds amazing! I’m upgrading from aTurtle Beach elite 800x and this A50 sounds far superior! I hope Astrogaming will get their sh** together and fix this problem! This issue hasn’t been resolved since Dec 2019!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    One of best performing gaming headsets.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straightforward set up, amazing quality, and exceptional battery life.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, Thank you for the fantastic review of the Astro A50 Gen 4 Wireless Headset! We appreciate you highlighting its strengths - the straightforward setup, exceptional audio quality, and impressive battery life. These features are all crucial for gamers who want an immersive and uninterrupted experience. Your feedback helps us understand what matters most to our customers. Thanks again for sharing your thoughts!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro is the way to go! Tried a few different headsets and finally went with Astro A50s. I love the sound quality, the comfort, and most importantly, the ability to hear stuff on pc while playing on Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love this Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, volume is great and people I am talking to say they can hear me very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent comfort

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have with this headset is at times will have to be disconnected from the power source because it won’t connect to the Xbox. It’s comfortable and a bit pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are fantastic!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these on PC and when coupled with the software, I can hear directional footsteps in games with ease. I had the Gen3 A50's and had to upgrade to the Gen4's, worth it!! They are pricey, but worth every penny in my opinion. Here are my settings people can use as a basis to tune to their liking: + Windows 10 - Connections = USB only - Installed and activated Dolby Access app (2 year license in box) - Spatial Sound = Dolby Atmos for Headphones + Dolby Access app for Windows 10 - Selected option = Game - Game settings = Performance Mode set to On + Astro Command Center -EQ Setting = Astro preset (or A50 Mod Kit if you have it) + CoD:MW 2019 - Profile = Home Theater - Master = 100 - Music = 0 - Dialogue = 50 - Effects = 100

    I would recommend this to a friend