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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,626 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter because she always took my headset , she didnt like the one I got her last year. I absolutely love this headset. I’ve owned my set for few few now. We use them for PC. Recommended to get the Dolby software makes it even better. My only complaint is the LED’s on the dock dim over time .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    It’s alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality’s is great and they are really comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and Clear! Comfortable also!! Glad i made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AstroA50 Gen4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset i’ve ever used, really worth the money. I haven’t had a single issue with them. Tune them on a computer. Charging start ion is sensitive, double check if headset is charging.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the A50 Gen 4 Wireless Gaming Headset! We're glad you're enjoying the exceptional audio quality and wireless performance. We'll take your feedback on the charging indicator into consideration for future improvements.

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A50 reimagined

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphone on the market with long battery life they have improve the base station if you got the cash spend it on these

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    $250 for standard quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset and decent sound quality with 3 presets. Top removable headpieces is a terrible design choice and consistently comes undone with any amount of tension. Also, a consistent electric hum in the left earmuff that is quite distracting. Without these issues easily 10/10 buy. However, these issues need to be addressed because they seem to be wide spread.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback. We regret to know that the product did not meet your expectations. However, we value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits on your head amazing and super light weight that’s why it got 3 stars. Unmatched comfort. The bad parts are the batter life is pretty bad and the mic is god awful. The sound inside is good but it seems like you can never hit the sweet spot between voice and game

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and weight. Recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Durable but not too heavy. Fabric covers so no sweat. Auto turn off/on when laid down. Great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to stick to what i love. I originally would use turtle beach brand. I switched once my elite pro 2 with mini amp stopped functioning and i was skeptical on how good it would be. I enjoy using Astro, they work great the only downside is that it is not multi blutooth to connect to my phone while gaming but that is expected with most wireless headphones. The preset funtion for multi uses only works for pc but once you find what presets you like, you can save them to the headset then use on designated platform i.e. (consoles, pc).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Annoying but fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are absolutely fantastic, getting them to charge on the dock is absolutely horrible. Its either use the dock to charge or use a micro usb, its almost 2023. Its time to move on to USB-C. The dock has 3 small prongs, 1 on 1 side and 2 on the other that need to be touching the charging ports on the bottom of the headset. Getting them lined up is horrible, and when you finally do get them lined up the smallest bump of the desk will pop them off. My ONLY complaint is the charging. Otherwise they sound great and are comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BEST HEADPHONES EVER!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much. Very clear input and output. Very comfortable and sturdy. Base Station is so useful! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited potential only downside 1 you must have a pc to update firmware for this device if using it for console also 2 you have to have an optical port on your console or buy a separate adapter to get the full 5.1 sound optimization out of your gaming experience other then that it’s fantastic. Now if I could get beat buy to let me ore order my ps5 I’d be happy some people never even make a purchase at Best Buy and have yet already had the ability to pre-order their as five how do you spent quite a bit of money there I can’t even get a pre-order Way to prioritize Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is top of the line. Issue is you can get cheaper on line and wasn't the newest version. They did take it back and give me my money no problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves this headset. It's louder than all the other ones he's had I can hear it into the other room if he puts it on full blast and the charging stand looks really cool when it's fully charged. The mic works really well and has crisp sound to it as well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, Thanks for the fantastic feedback on the Astro A50 Gen 4 headset! It sounds like your boyfriend is really enjoying it, especially the loud and clear audio, comfortable fit, and cool-looking charging stand. We appreciate you mentioning the mic quality as well - crisp audio is important for clear communication during gameplay. We're glad it's a great fit for him!

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Too of the headband kept separating which apparently is a known issue since people on esty literally 3d a piece to hold the headband together. Otherwise head is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Very well engineered. No issues with disconnecting. Would recommend you update firmware on pc before plug and play use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    This headset is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Great sound. Great for gaming. I know they are expensive, but worth it. Really comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No regrets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy headset with great sound. The dock is awesome and useful.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the A50 Gen 4 Wireless Gaming Headset! The advanced audio technology and convenient docking station are designed to elevate your gaming experience. Thank you for your positive feedback. Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astro A50

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho Logitech took over and this is a older model it’s still sound better than any other expensive headset, the best for games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your positive experience with the Astro A50 Gen 4! It's great to hear that it continues to deliver exceptional sound quality, even as a previous generation model. Your feedback is valuable to us.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphone period!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they sound amazing and theyre really comfortable

    I would recommend this to a friend