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Customer reviews

Rating 4.2 out of 5 stars with 5632 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 5,632 reviews
  • Rated 5 out of 5 stars

    Fit my needs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I've had them for over a year and they still work wonderfully. I especially enjoy how I don't have to be tied down to my seat with them on because of its wireless capabilities. However, when communicating with others it does tend to cut out a little when i'm too far away from the base, but that's to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Get what you paid for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey purchase but you get what you paid for! Don’t regret it one bit sounds too good! So comfortable & the audio is extra sharp & clean.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Jimminy Crickets I hate this headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crapped out after three months on me. I'm assuming what I got was a manufacturer dud, however the support from both Astro and Best Buy is abysmal at best and has tainted my opinion of both of them. Now let's get to it. When working great and again, I'm going to assume most average pairs do work great for a far longer period of time. Audio is clean and crisp, it's easy to pinpoint enemy locations when you can hear their footsteps or voices even behind you. The headset is also extremely comfortable through even long sessions of use. They also deafen outside noises extremely well and the adjustments that can be made independent to each ear cup is a glorious feature. Mic audio seems pretty standard, teammates can hear me with no muffling and I can yell at people through death coms confidently! My troubles began roughly starting 03/25/2021 with the usual audio problems you would expect. Audio not coming through the headset or the mic no longer picking up my voice. Easy, check windows settings, power cycle headset, check for firmware updates, reinstall drivers. Usual run of the mill fixes, but the problems have persisted. 04/15/2021, Astro Gaming customer service is useless as they just recommend I keep repeating the above troubleshooting. Already past the disgustingly short Best Buy return period. So on 04/22/2021 I decide it may be something else on Windows causing the issues, run an elevated command prompt and "/sfc scannow" to repair damaged windows files, no fix the audio and mic are still cutting and it's becoming more frequent. 04/25/2021, decide to reinstall windows and install a new SSD, hey we may as well make sure it's a fresh and better drive if we're gonna do a full reinstall. Headset is working beautifully. 04/29/2021 friends can hear my game audio in Discord chat even when the mic is turned up in the muted position, switching to normal desktop speakers instead of headset, they can no longer hear game audio. Turn back to headset and they can hear my game audio again. I'm going to attempt a warranty replacement through Astro. If Best Buy allows updates to reviews, I will happy update in due time if a replacement resolves the issues and mine is truly just a manufacturer dud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Easy set up and great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones replaced a worn out wired headset from Hyper X. Being wireless is fantastic and it was exceptionally easy to connect this headset to my PC and begin using right away. The auto mute feature when you flip up the microphone was an unexpected bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is top of the line. Issue is you can get cheaper on line and wasn't the newest version. They did take it back and give me my money no problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for Xbox. Easy to set up, great quality and sound. Would recommend especially the price point. Purchased for my teenage son. He has been very happy with them.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your positive experience with the A50 Gen 4! We're glad your son is enjoying the high-quality audio and easy setup. We appreciate the feedback and are committed to providing an excellent gaming audio experience. Logitech

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great HEADSET!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, charging station super convenient, and hours of battery is amazing! Daughter loved her bday present!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can’t go wrong with Astros.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Astros. They are very comfortable and after a little tweaking sounds great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall Great Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is a major step up from my previous header in term of sound. One minor complain is that the head cushion keeps falling off or popping out of place. if it was fixed it would be 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    $250 for standard quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset and decent sound quality with 3 presets. Top removable headpieces is a terrible design choice and consistently comes undone with any amount of tension. Also, a consistent electric hum in the left earmuff that is quite distracting. Without these issues easily 10/10 buy. However, these issues need to be addressed because they seem to be wide spread.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback. We regret to know that the product did not meet your expectations. However, we value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, disappointing comfort

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good. Using the docking station to connect the headsetto my PC as well as charge it, is very well-designed. Unfortunately, I had to end up returning these after just a few days. They had one fatal flaw for me: They were not very comfortable, and they seemed to slip off my head. Even though I adjusted the headphones to have a tighter, more secure fit, this stopped them from slipping off of my head, but this caused EVEN MORE discomfort than I was already experiencing. Considering the price of these headphones, I was overall pretty disappointed with how the build quality felt, which probably factored into the comfort. Exchanged them for a pair of HyperX Cloud Wireless and they're much better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Supper comfy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfy and last a lomg time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Get these, you won't regret it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, got by a recommendation from a friend. Great quality sound and very comfy on the head for several hours at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A50 Witelss Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headet is unbelievable. It has crip clear sound and works well with gaming consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using these headphones. I can have them on for hours and not get tired of using them. The wireless is a plus which I love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase this for some time because of the price tag, but this is the only wireless headset that works with the Elgato without the need for the chat link cable so eventually I decided to bite the bullet and purchase. I'm so happy I did because I love it and its SO nice being able to move around without worrying about taking the controller with me or accidentally yanking the cable out because I forgot.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was very comfortable, the sound was great, and you can tell they use high-quality materials to make it. That being said, the connections issues I was having made it unusable. Sometimes my mic would just stop working and no one would be able to hear me talk. Other times my xbox would stop recognizing it all together, so I wouldn't even get sound through it. I would have to restart my xbox each time to fix the issue. I made sure the firmware was updated but that didn't help either. If I'm going to spend this much money I expect it to work flawlessly... or at least as well as the one I have that cost half as much. If not for the connection issues I would have rated it 5 stars, even with high price. But I ended up having to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, great design, top notch headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    One small irk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are fantastic. The audio and comms are great however the top piece of my headphones constantly falls off for headphones that cost over 300$ you would think this wouldn’t even be an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for Xbox until I built my pc! Works amazingly! Great quality and comfort. Works amazing with both console and pc. Very easy to use as well!

    I would recommend this to a friend