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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,626 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Basically perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable headset ive ever worn. And the soubd is awesome as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good headset and sounds great but it is super overpriced for what it is worth. I found it at a Best Buy and I thought it would only be 100 because I saw the tag as a 100 and when I ran it up it came up to 325. Migbt as well get something cheaper with the same quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these fora few months. They are very comfortable, the sound is great. I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set is very comfertable i do not trip no the wires and is easy to use it charges fast and you can hear very selló

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First witeless heqdaet for gaming pretty straightforward only annoying part is you have to update it on pc before you plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Head piece does not stay locked in.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tlove the sound and that it is wireless the problem I am having is the the piece the has the pad on the top of your head keeps popping out. This will not stay locked in. Very irritating for as much money as I paid.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand your frustration with the A50 Gen 4 Wireless Gaming Headset. We appreciate you highlighting the excellent sound quality and wireless convenience. We apologize for the issue with the headband not staying locked in place. We value your feedback and will use it to improve the durability and reliability of our products. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Disappointing premium headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine last week, will be returning my unit this weekend. Constantly having problem on pairing and charging the headset, I needed to constantly hard reset the headset. Every time I use it and put it back to the dock, it keeps on doing the blinking white lights, not pairing and charging. I guess this is a very common problem, I found out when I started researching on how to charge my new headset, bunch of people experiencing the same problem. Would give 3 stars, for the audio quality and comfort. But only 2 stars, if I’m paying $300+ tax included for a premium gaming headset, I expect to experience no problem fresh out of the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my fiancé! He loves the new headset because it’s cordless and sound is amazing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    First time i might leave AStros for another brand

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely dissatisfied with this product. I have owned alot of astros over the years both the a40 a40 tr a50 gen three and now the a50 gen 4. And with the ps5 it is just a disapointment. First they sell you the headset without the converter box . Which than u have to go back and buy anoth part for a $300 headset that is kot a cheap proce tacking on another 50$ + is just rude . Not to mention this headset the band at the top keeps popping off one side . Mind you i never replaced or took the headset band apart . It starting doing this on its own and if it doesnt ait right on my head it kweps happening . The sound if you dont have the box causes the most god awfull echoes from the mic unless muted on ps not on headset with headset mute it still causes it .found out while waiting for converter box to arrive. So to sum up the audio quality is not bad but for the price the lack of innovation in the many years this headset has been out just doesnt cut it any more . With other competitors just outdoojg them in so many areas it is sad to aay i am probably going to have to buy another brand . For the 350$ alot of good headsets with or without dacs exist. Amd again headband issue sound auality being ok comfort they run hot on my head unlike other brands . And lmowing the a40 tr sounds so much better for alot less makes me kind of want those but with the converter problem again and other companies offering usb and a dac and interchangable batteries might be first year i leave astros and it is sad to me i even had their controller for awhile till i got ps5. Only thing i didnt get was lack of mavro capability on that or mods being able to be added . But thats not thos product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey but awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no doubt that these are expensive, but they have to be one of the best headsets I've ever owned (I use mine on PC btw).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A50 headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Top piece is the only issue. Pops off and i just super glued it and fixed it. Good headphones

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about the top piece coming loose on your A50 Gen 4 headset. While glue might be a temporary fix, we wouldn't recommend it as a long-term solution. Our team is happy to help troubleshoot further and explore warranty options if needed. Please reach out to us by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issues so can assist you.

  • Rated 5 out of 5 stars

    Great while they lasted but don't recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this is a good product. I bought these on Apr 15, 2021. They have served me well. I will say that firmware updates can be tricky because of their software. The battery finally died last night 4/29/2023. iFixIt.com rates the replacement of the battery as difficult because you have to desolder the connectors and then you'll need to glue the new battery back in. The replacement battery is only about $20 so I'll order it today. The reason I'm not recommending this product isn't because of its quality. I'm not recommending it because of their design choice on battery replacement. I believe they made this difficult to replace because they know impatient gamers will just go buy another headset rather than try and replace the battery. If that's what a person wants to do then that is fine but $20 for a replacement battery would leave more money for games ;) Just buy something cheaper ;)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. Good sound and very comfortable to wear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected for a $200+ headset. It feels very cheap and lacks features. Some will find it superior to other brands, and that's okay, but for me, there's definitely better out there. I have them, and I returned them after a week of use.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback about the Astro A50 Gen 4 Wireless Faming Headset. We understand that it may not have met your expectations, and we apologize for any disappointment. We strive to provide high-quality products that meet the needs of our customers. Your feedback is valuable to us as we continue to improve our offerings. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Gaming headset. Feels super comfortable and awesoke game audio.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great sound from these, you won't be disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound from this headset especially with the dolby atmos app as a streamer I have always worried that having a wireless headset would mean having to swap out batteries or charge it every few hours but the battery life on these are really good and have only had to plug in a charging cable a few times for when I do a marathon of gaming. great sound with the Dolby Atmos app too games have more depth as far as being able to hear which direction a sound is coming from

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome, Just... Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked 2 of these up for myself and my wife. We both have ps4, pc and ps5. All of our friends were telling us to get these head phones for a while. Finally pulled the trigger and bought 2. We love them, the price is worth is and best buy had them in stock at my local store. Awesome sound nut you can really appreciate these when you are playing games like COD and you hear those foot steps and the other person doesn't know how you knew that he was there....ahhh good times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Had to replace them 2 times going to my third time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated the A50s 5 stars, but I've had to replace them twice. Reason was because the screws that would hold the headpiece would always come loose and would be unable to adjust the headset at all, this would happen around the 3 to 4 month mark. I still have my Warranty so I might replace them again since the Audio Quality on the Headphones are top notch. If this persists, then I'll just have to look for another brand sadly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is perfect. Really easy to set up, you can change sound quality in the Astro command Center app. Super Comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Astro headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and breathable headset. I bit heavy and uncomfortable once worn for several hours.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for considering the Astro A50 Gen 4. We understand comfort is key for long gaming sessions.