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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5632 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 5,632 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best headsets ever owned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i bought the arctics steel series, although its a good headset for pc its not good for ps4 because ps4 doesnt give surround sound through bluetooth. But this astro headset right here is the real deal. You get real surround sound, eq adjustments. And gives you plenty of options to plug in auxiliary to your phone if you want to use discord and play on ps4 at the same time. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    you won’t regret this purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried so many other headsets and I ALWAYS come back to this one. I’ve repurchased twice. It’s the best quality audio and I love the ease of the base.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's an incredible endorsement of the Astro Gaming A50 Gen 4! We're thrilled to hear that it's your go-to headset and that you've repurchased it multiple times. Your loyalty and positive feedback are invaluable to us.

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a good pair of headsets. But they do disconnect allot.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the most comfortable headset I have ever owned. Oh and they sound fantastic too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They’re okay

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 4 months the mic has a hard time unmuting if I push the mic physically up, have to try to unmute many times before it eventually unmutes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great audio, mehh durability on padding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is amazing in moneys worth but pad especially for the top part getting worn out pretty fast. Mic is okay everytbign else aside solid

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset not muffled and like that it has a charging base. I recommended this head set to my friends who play Xbox.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the Astro A50 Gen 4 Wireless Gaming Headset! Your positive feedback about the sound quality, charging base, and comfort is fantastic. We're glad it's enhancing your gaming experience. Thank you for choosing Astro Gaming! Logitech

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Not good out of the box for PS5!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is specifically for use with a PS5. Had this headset and used it for many years with an Xbox One X. Worked great. Upgraded my system to a PS5 for a newer console and decided to stick to what I know. The Astro A50 plugged right in and the Playstation recognized it right away. Set my PS5 in rest mode and went about my business. Come back to find out that they will not charge while the PS5 is in rest mode. I know there is a fix on youtube but there shouldn't have to be a fix with this price point. Do some more research and find that not all features are available right out of the box and you need a $40 adapter. Why! IF that's the case then sell with the adapter for $340! No charging on rest mode and you need an adapter? Going to have to pass. Gave it two stars because it's a great product and super comfortable, just not for PS5!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry about your negative experience with the A50 for PlayStation and this is surely not what we intend to deliver. We understand your frustration. Rest assured, your feedback is valuable to us and it hasn't gone unnoticed. We'll take in to consideration as we strive to improve our products. Thanks so much!

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I returned them to the store within 48 hours.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Astro A50 headset for my Xbox Series X on a Friday and took it back by Sunday afternoon for a refund. The sound quality is definitely superb, but you'll have to download the Dolby app from the Xbox store in order to sync your set and get the audio to come through. (I paid for the Dolby Atmos access before realizing that it's apparently supposed to be free(?) if you have a Dolby Atmos device, so that's my fault. Don't make my mistake. I believe Dolby Atmos access is free if you buy the A50 headset.) I wanted to buy a top-of-the-line headset for gaming. This was going to be my headset for the next several years, so I justified the $250 price tag. I didn't even take it out of the box until Saturday night for gaming. That's when I found out that the charging base for the headset is ALSO THE SOUND TRANSMITTER, which is a terrible design! If the charging base isn't plugged directly into the Xbox while you are wearing the headset, you cannot get any audio or game chat to come through and the headset shuts off. My Xbox is mounted 6ft. up on my living room wall. I actually considered installing a shelf high up for the base to sit on. I couldn't just leave the charging base dangling from my console by the cord, so I stacked a box on a chair next to the console for my headset base to sit on, just I could talk with my friends during game play that night. (I know it's not glamorous, but I needed a quick solution to the problem.) The foam padding on the headband pops out of the headset almost immediately. Within 10 minutes of wearing them, the padding came out and the plastic head frame was just sitting on top of my head. No mater how many times, I popped the foam back in place, it immediately came out in seconds. I shave my head, so let me tell you that without the foam padding, this headset is PAINFUL to wear. This really frustrated me because when I first put them on, this was (up to that point) the most comfortable gaming headset I've ever worn. But for $250, poor design and manufacturing quality are unacceptable to me as a consumer. Other reviews have referenced the same problems with the foam and I wish I had done a bit more research before buying the A50 headset. I was so let down by this purchase and I absolutely DO NOT RECOMMEND this headset, unless you plan on buying the $40 foam pad upgrade kit directly from the manufacturer's website.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We apologize for the inconvenience caused by the Astro A50 Gen 4 issues you experienced, including the Dolby app requirement, base station positioning, and headband comfort. Your feedback is valued and will be shared with our product development team.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality but inconsistent mic.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past month I have had 2 pairs of these headsets I returned the first one because I had to speak loudly for my voice to get picked up by the mic. With the second pair, I had to reset it out of the box because I couldn't adjust the game/voice audio. Afterwards, I learned that it picked up my voice better but it randomly cut in and out. The sound quality was great and you can hear small details other headsets don't pick up. I came to these from the A20's and they were great. I was just trying these out to see the difference but my experience was ruined due mic issues. This may have been a bad batch but this is my first impressions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them! Sound great and very comfortable! Even with my glasses!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Very clear. The interface is a bit hard to figure out at first

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, Thanks for your review of the Astro A50 Gen 4! We're glad you find the sound quality clear. We understand the interface might seem complex at first. Our Astro Command Center software offers a variety of customization options, and we have plenty of resources available to help you get the most out of it.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hoover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is AMAZING. Better than what I thought. The salesman told me what it would be. I thought he was exaggerating like most to sell the product. But he was telling the truth. Very crisp and LOUD sound. Only thing you can’t expect is to use them as a Bluetooth on your phone or other devices. Other than that, perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love it, sound is amazing comfortable and charging dock ready to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset for gaming and watching movies.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my broken Gen 3 with the Gen 4's and I really like them so far. The Gen 4's are much lighter than the Gen 3's which is really nice. I also like how the gen 4's work with Dolby Atmos unlike the Gen 3's. Only thing I don't like is the fact that my mod kit for the gen 3's don't fit the Gen 4's, because they made the magnet polarity oposite which just screams (Scummy business practices).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned astros before, and have forgotten how nice they truly are. Can wear them for hours on end, i wear glasses ans have earrings and it never has an issue with these headphones

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying your ASTRO A50 Gen 4 Wireless Gaming Headset! It's wonderful to know that our commitment to comfort and performance has made a positive impact on your gaming experience.

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    expensive but great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    let me get this out of the way, very expensive i payed 300 for it plus tax, no usb c, other then that i love the headset its a great ps4/pc headset good battery life, you need a pc to update firmware

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A50

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very impressed with the gen 4. Only lasted a little over a year and a half. Headset works fine but won’t connect to the base station anymore. Top cushion likes to fall out a lot til the headset is broken in. Seems to have a lot more issues than my old gen 3 a50 had. Probably wouldn’t buy again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand your disappointment with the Astro Gaming - A50 Gen 4. We value your feedback and will use it to improve our products. Please contact our support team to explore potential solutions and assistance.

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for last Gen but....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worked great for Ps4 but they just don’t hold up anymore on ps5. You can get the Astro adapter but the sound options are not the same on ps4. Its really not astros fault because they are solid headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for Xbox gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT headset. Great sound quality for gaming and extremely comfortable.

    I would recommend this to a friend