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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2523 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers regard the A50 Wireless Headset's sound quality, comfort, and battery life as its strongest features, with many praising the immersive audio experience and long-lasting power. However, some users experienced connection issues and noted the relatively high price point. The wireless functionality was also a plus for many, although a few mentioned limitations in range. While some found the fit comfortable, others commented on the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,523 reviews
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset my only problem with them is battery life is about 5 hours so when I play on my day off I have to remember to put them on the charger when taking a break but most days that time is sufficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but Flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a top of the line headset that fits all the needs of a competitive gamer or one that wants to be fully immersed. My only complaint is that it doesn’t have its claimed battery time, but it still lasts long enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Astro Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid has always used Turtle Beach headsets with his XBox. He decided to give Astro a try after breaking his TBs. He loves these 100x more than his TBs. I don't like the noise cancelling because he can't hear me yelling for him anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Amazing sound quality poor reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and revisit features on this are second to none. However, there seems to be a real serious issue with disconnections from the base station causing all audio to drop out intermittently. Searching online this seems to be a pretty common occurrence with a good amount of units. I’ve reached out to Astro support and if there’s a positive resolution I’ll update this post. Til then, these are absolutely not worth the price tag due to the connectivity issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after breaking 3 of the competitors headsets. The TB brand was cheaper plastic where the ear sliders adjusted. These are better materials. (Metal) would recommend if you've got the $300 I use them daily for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound but connectivity issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7.1 sound in these headphones are amazing! Having said that though, I'm having to power cycle them when I enter Xbox live parties because people can't hear what I'm saying.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but no Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is there's no Bluetooth on it so you cannot connect your phone to answer calls or listen to music while you play but it is a great headset you can hear everything around you very very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set of headphones for my 12 year old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave them 4 stars is because you have to be very careful how you place them on the charging stand, or else they will not charge. Otherwise, they are fine for my 12-year-old.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Not worth it for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset expecting it to be the best headset I've owned. I've always had turtle beaches and they have been great. After testing this headset out for over a month I do not like it. It's very comfortable I'll give it that. The charging stand is a nightmare to deal with. It has to be on the stand perfect or it doesn't charge. I'm always having to unplug and plug it back in or my xbox doesn't recognize it. The range isn't near as good as my turtle beaches. Very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    It's ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a turtle beach. I now wish I had bought another. The range on this product is not great. And it charges through a USB and is unable to be charged while wearing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality build but you pay for it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Game audio is excellent. A micro USB port sits on the bottom edge of the ear cup, along with a single contact connector for charging. Cons No wired option for mobile devices. Mic needs a firmware update. PRICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these bad boys make sure u get the warranty not cause they go bad, but because if they do Best Buy just replaces them no questions asked. No need to go through astro and wait months for them to fix them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for a while and still works great. The only issue is that sometimes it is hard to seat onto the charging station correctly to begin the charge cycle. Not worth a loss in rating though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset for Xbox and pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much tinkering and configuring these headphones are awesome the only thing that I don’t like about this whole product is the dock for charging if you don’t set these correctly on them it won’t charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Problematic Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to trade this in for SteelSeries at the end of its life which wasnt long. Had issues with connection to the PC. Mic was worst than my previous headset. Sound was really good and enjoyed but with the disconnections and issues really disliked this headset overall.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stop Working After a Week!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this so I could go entirely wireless. Set up and firmware update was pretty straightforward for both the base and head set. Fit was a little loose. I play primarily Destiny on the XBOX ONE S and found that game chat was not working but party chat was. A major inconvenience but was not sure whether or not to return it when it just stopped working. No charging on base and no lights on head set showing status!!. I promptly returned this for a Turtle Beach Elite 800X Elite head set which I have had no problems with at all. I might have gotten a defective unit, but I am not the only one with game chat issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headset I’ve owned pricey but worth the money. Easy to set up other than the software but also easy. Pretty much plug an update. To plug an play. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headphone. It's has some great audio quality but if your using this for your PS4 don't the about the sound comes from the gold Playstation headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    fantastic sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while the sound from these and the adjustments you can make are absolutely incredible the microphone is flimsy and will eventually fall under your chin. it lasted almost a year but from the very first day i could tell that was going to happen, and it eventually did. pretty sad that a headset of this cost has a design flaw where you're not able to tighten something like that... hence the rating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound! Everything else lacks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Astros since gen 1 A40s and love their product. I've never tried wireless headsets. This is my first set of A50s and I will never go back to them. I will buy A40s next time. The A50s do have good sound and comfort. Astro has never had a problem with sound or comfort. However, the rest of the headset is trash. I absolutely hate the base station. The main way to charge the headset is to just put it on the base station and let it charge. That seems nice, however the headset and the charging prongs never easily connect. So you have to fight the headset and jam it into the station to get it to charge. Usually I just end up having to charge it by cord. Not only is the base station trash, the actual headphones will randomly stop working. I had to YouTube the solution because I had no idea how to get the headset to turn back on. Even with updated firmware it still freezes and you have to hold buttons to "reset" the headset. It sucks to have to stop what you are playing to reset your headset. Especially after paying premium prices. Also the very first charge time is ridiculous. The pros are that it is a very comfortable headset and it does have great sound. And it is completely wireless at Dolby 7.1 that's nice. The Astro Command center is also a very nice feature too. It updates your firmware automatically and you can really dig into your headset and set the specs how you want it. But for the price I personally feel the bad outweighs the good. If it was about $100 cheaper I would be fine with the product. But at its price its simply not worth it. Having the headset freeze constantly and the issues with the base station just isn't cool. I will not recommend this product to a friend nor will I never buy one again. I will stick with the A40s from here on out.

    No, I would not recommend this to a friend