Customer Ratings & Reviews

I order the headset and look good but didnt connect to base station . Then i returned it . I asked for a exchange and when i recived the other headset it didnt work . It had scrathes and missing cables . I read the reviews hoping it was just a hit and miss but come to find out this product is just bad. I dont know why best buy lets this slide .

Got my pair and wont hold any charge. Tried all troubleshooting steps that astro provided and nothing. Currently seeing if i can get a replacement or get my money back although price went up for a new set

Good choice in headset. Can hear a lot more sounds in the game than my other headset.

It works great but the brand itself has a lot of problems sometimes it doesn't connect or it won't pick up the headset is on the basestation also I had to get it replaced at the store because they shipped me the wrong one and gave me a hard time for it, it almost took a hour and half just to get the new pair

Headset does not power on. Tried doing the hard reset multiple times but the headset just does not power on. When the headset was connected to the dock, I ran the Astro command center and it showed a super old version of the firmware. It would not complete a firmware update because the headset would not power on. Disappointing since the price is reasonable and the headset is comfortable. Will be returning mine to a store.

Firstly "for Playstation 5" has a huge asterisk next to it. Secondly there appears to be zero quality control in Astro's refurb department. The first set I bought had 2 left ear cups. It's been over a week and Astro has decided they don't need to answer my emails so that's cool I guess. Ended up having to go into Best Buy to get them to initiate an exchange and ship another to me (since they aren't sold in most stores) got the new ones yesterday and good news! a right and left earcup! What a miracle. Unfortunately they won't turn on. After some searching I found out this is apparently a common problem even for brand new A50s. So it looks like I got some junkers that someone returned because they wouldn't turn on and Astro "refurbed" them...to also not turn on.

Subpar. Purchased item refurbished through open-box deal. Item came sealed by the manufacturer that said "Astro rulefurbished" item does not function wirelessly. This is probably only an issue with mine and ai do not believe this is a common phenomenon. Currently working with Astro to resolve the issue.

The headphones are perfect, the sound quality is unique and the comfort is 5 stars. The best 300 dollars spent

The headphones are great. Best pair I’ve ever owned! The Astro software is garbage!!!

I got defects and I took away the illusion of loving them, I struggled a lot to connect them in the end I couldn't and return them

Got it, plugged it in and it did not work. The headphones would not turn on.

I can hear footsteps more accurate when im playing shooter games i love this headset

Thisnis one of the best head sets i ever own highly recommended. Trust me you won't be disappointed.

Amazing even thought they are refurbished. You dont notice any wear on them. They are just like new.

Ordered a refurbished a50 headset and it doesnt even turn on it says 83% charged but once you pull it off the dock it won't even light up.

I was really hoping to love this head set, but I had troubles with updating it that I just gave up and return them.

Device stopped working less than a year after purchase.

had to return because it didnt work. reviews said its a crap shoot if you actually get a working one

Sounds amazing and the headphones hold a Long charge. I only connect it to my ps5 through usb and the 360 sound is awesome.

They are a really good with awesome sound and quality