Customer Ratings & Reviews
- Model:
- CX22NA-BCLN4
- |
- SKU:
- 6403818
Customer reviews
Rating 4.1 out of 5 stars with 518 reviews
(518 customer reviews)Rating by feature
- Battery Life3.9
Rating 3.9 out of 5 stars
- Speed4.0
Rating 4.0 out of 5 stars
- Display4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ease of use, attractive price, and compact size of the 11.6" Chromebook. Many appreciate its lightweight design and long battery life, perfect for portability. However, some users note that performance could be improved, and there are limitations regarding memory and compatibility with certain applications. The screen's reliability has also been questioned by a few customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great deal and kids love machines!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Books are user friendly and the kids love them,what else can I say? the books fit their needs and I think it was a very good investment.I got them at a very good price and have no complaints, thank you.
I would recommend this to a friend Rated 5 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t want to spend a lot of money on a chrome book for my first grader but he needed it for online school. It is simple and it works. The battery life seems to be really long, which is nice.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for schoolwork
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very simple, basic laptop... it works just fine for accessing google docs, internet searches and it’s great that it has a camera too. It’s easy to use and functions great for the price.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great lil laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good little laptop for my niece to use for her school work. Easy to access the connection and works great with her school access
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Super portable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this little chromebook but ended up returning it because i needed at least 32 gb space and the hardware is not upgradable. Otherwise, it was light, thin and ran really well.
I would recommend this to a friend Rated 5 out of 5 stars
Great chrome book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light quick and easy to use .I use it for my online classes and the battery life is awesome !! Highly recommend this Asus I loved it so much I bought a 2nd one for my sister on her birthday
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Great for it’s price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely cheap laptop with the basics needed for anyone. I bought this for college for notes and it’s beyond more useful than just for notes.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great little web browser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought ( on sale) for 9 year old to skype with school buds and take classes online. Works great and he loves it for Netflix watching too :)
I would recommend this to a friend - Cons mentioned:Memory
Rated 3 out of 5 stars
Hmmm okay
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay for the kiddos school work and zoom and of course Roblox. Other than that its not worth it, if you plan on doing alot work that requires high memory use. Pay the extra bucks and upgrade.
No, I would not recommend this to a friend - Cons mentioned:Performance
Rated 3 out of 5 stars
Don't recommend even for surfing the web
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for online schooling thinking it was going to be capable and I'm not sure if it was just that we received a lemon or what but the laptop was very slow, couldn't perform one function let alone two
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hansel,
I'm sorry to hear that you are having performance issues with your Chromebook. This is absolutely not the kind of situation that we want any of our customers to experience. If the unit is unable to operate one or two webpages at once, I would recommend returning the device to your reseller. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N2101008476 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
- Pros mentioned:Size
Rated 5 out of 5 stars
So lightweight and easy to use out of the box!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been lugging around my 15.6" laptop. Not getting any younger here. It's older, slower, and so much heavier. This little Asus Chromebook is exactly what I've been wanting.
I would recommend this to a friend - Cons mentioned:Performance
Rated 3 out of 5 stars
Hoped for more...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lags with simple schoolwork. For some reason, it lags worse when charging...We didn’t have crazy expectations, just wanted a general, basic chromebook. I’m pretty sure there is better quality for the money.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent Chromebook!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup/use -- took just a few minutes to get emails and contacts all set up. Excellent computing power for the price -- perfect for middle-school aged students!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
my boys love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my boys enjoy their new laptop it helps out with school a lot question how do I get a charger replaceable my son puppy chew on his can yall email me please and thank you.
I would recommend this to a friend - Pros mentioned:Size
Rated 3 out of 5 stars
My chrome book is a great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad I purchase this chrome book very easy to operate it would be a great addition to the Union county schools. The size is perfect and store easy.
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Thank you so much for the valid feedback. Are you experiencing any technical difficulites that reflects the 3 stars? Feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect little laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this little laptop for my son and he loves it and uses it all the time. It was easy to setup and use and is the perfect little laptop for basic computing.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great for remote learnwrs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic little chrome book, fast easy to set up and stylish. Loved the keyboard and track pad great for my elementary school kids to do remote learning.
I would recommend this to a friend - Cons mentioned:Performance
Rated 3 out of 5 stars
laptop glitch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to reorder another laptop. First one had a glitch which caused issues for my grandson virtual schooling so had to wait for another one to be delivered. I did appreciate the quick response.
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Diamond,
We are terribly sorry to hear that the first laptop had a glitch and you had to return it and for the inconvenience this has caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. This information will be passed on to our development team.
We are very happy to know that you had received a replacement. We truly appreciate your feedback. If you need any assistance in the future, please don't hesitate to contact us via email at (Customer loyalty @ Asus .com) Please remove the spaces and please use this link as a reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
NOT good for Teaching Textbooks and Lexia
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two of these for homeschooling because of school closures / COVID. Both experienced problems with Teaching Textbooks and Lexia. Our kids would get their work done (and we would watch), only to get to the end of the lesson and see that the work wasn’t saved. Hasn’t happened on any of our other computers we’ve tried it on. As far as we know, general web browsing is fine, but for whatever reason, the specific applications that we needed these laptops to work for the most, we’re not compatible. We basically feel like we wasted $400.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for your honest feedback, certainly this unit uses Google Chrome web browser as its principal user interface. Most applications might not compatible due to the limitations on the software. If these apps allow web usage, then you will be able to use them perfectly within the browser. If you have any technical issues, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer bought it for my daughter for the virtual learning that everyone has to deal with now a days. Happy with the computer And the price was great.
I would recommend this to a friend









