Customer Ratings & Reviews
- Model:
- CX22NA-211.BB01
- |
- SKU:
- 6449513
Customer reviews
Rating 4.3 out of 5 stars with 1219 reviews
(1,219 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.1
Rating 4.1 out of 5 stars
- Display4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers highly value the ease of use, affordable price, and compact size of the 11.6" Chromebook. Positive feedback also highlights its satisfactory performance and long battery life, along with its lightweight design. While some users mentioned the screen resolution could be improved, and storage space is limited, the overall experience is considered positive. Many appreciate it as a great value for basic web browsing and everyday tasks.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good little device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for garage use. I don’t like that it doesn’t have a right click function, but everything else works fine
I would recommend this to a friendRated 4 out of 5 stars
great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it handles perfectly for a $100 laptop!! Would like a charging port that is magnetic to help prevent damage.
I would recommend this to a friendRated 4 out of 5 stars
Enjoyed using my chromebook.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little chromebook, does everything I need to do. Has many features you would not expect on such an inexpensive device.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Not as good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its whatever, it’s good for school work, not really for personal use
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KayDulaney,
Thank you so much for the feedback, certainly, this model is made for basic usage and casual browsing. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Cons mentioned:Storage
Rated 3 out of 5 stars
Beginners chrome book for sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just not enough for me...not Best Buys fault at all....wish it came with more storage
I would recommend this to a friend - Pros mentioned:Performance
Rated 3 out of 5 stars
Chromebook
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop kind of on the small side but reliable
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chelsea,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N200895398-0034) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
- Pros mentioned:Price
Rated 3 out of 5 stars
Couldn't beat the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price as a gift for someone. Came at the right time.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nikke,
Thank you so much for the feedback, we do hope that it works as expected. If you have any technical concerns, feel free to contact me at customerloyalty@asus.com and provide this link for reference. I'll do my best to give a quick resolution to your case. Your feedback is essential as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Chrome Book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love It, I Can Play Games And Watch Movies. Great For Stream As Well
I would recommend this to a friendRated 1 out of 5 stars
Chromebook
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this while on vacation so we could watch movies from an external hard drive on an (unsmart) 65" TV. It didn't work great for us; it seemed that the graphics card in this unit wasn't sufficient for this task.
No, I would not recommend this to a friendRated 5 out of 5 stars
Sleek Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and sleek. Loads well and opens and closes easily. Works well with wi-fi. It should come with an owners manual but there was none so you have to figure out how to use it by yourself.
I would recommend this to a friendRated 5 out of 5 stars
Faster than I thought It'd Be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was worried about only 4 GB of RAM, but I'm pretty pleased with this Chromebook. Always been a fan of ASUS computers, and this is no exception!
I would recommend this to a friendRated 4 out of 5 stars
Pretty good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased just for web surfing. It does the job. No right / left click buttons, which is kind of annoying.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not sure it would handle what I did on my previous laptop but for the most part it has. There have been some adjustments still has been a solid purchase.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Budget Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Smooth, Works neatly. Very good for the price . They gave antivirus and YouTube music for free. ✴️✴️✴️✴️✴️ 5 stars. Display is very clear and sound is very audible and accoustic.
I would recommend this to a friend- Cons mentioned:Screen quality
Rated 1 out of 5 stars
Waste of Money. Do not buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had multiple issues with it after first use. Only used by my 5 year old for an online summer class under my supervision. Freezes, screen goes black, can’t use while charging, curser goes all over the screen even when your not using the touch pad. Very upset with the quality and mad that I didn’t know return policy through Best Buy was only 15 days. Never buying electronics from them again. Also Asus has horrible customer service and just told me to do a power rewash and ended our conversation.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jtvance,
We certainly understand your disappointment and the inconvenience this may have caused regarding the stability or performance of the Chromebook.
Since this is a web-based computer and relies on an internet connection for system stability and performance, please verify if the Chromebook has access to a stable and a high-speed internet service. Also, ensure the unit is running with the most current OS update. If Power wash was performed and updates were installed after a successful Powerwash, and the problem persisted, we recommend sending the Chromebook in for warranty service.
Should you need further assistance with the warranty service, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 4 out of 5 stars
Great item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality for the price would recommend ! Sending with kids to college and they like it
I would recommend this to a friendRated 4 out of 5 stars
decent for minor tasks - camera isn't great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall works ok for the price - the one issue is that the camera isn't great but it is usable.
I would recommend this to a friendRated 4 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing missing is more GB. The price was great!!! I’ll purchase another if need be!!!!
I would recommend this to a friendRated 4 out of 5 stars
Asus chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive, basic, and good laptop. If you are looking for a simple device, this is it!
I would recommend this to a friendRated 4 out of 5 stars
Good basic laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic laptop w/o fancy features but does the job. Will see how the durability will be.
I would recommend this to a friend













