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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $219.00

Customer reviews

Rating 4.3 out of 5 stars with 1219 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the ease of use, affordable price, and compact size of the 11.6" Chromebook. Positive feedback also highlights its satisfactory performance and long battery life, along with its lightweight design. While some users mentioned the screen resolution could be improved, and storage space is limited, the overall experience is considered positive. Many appreciate it as a great value for basic web browsing and everyday tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,219 reviews
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs good so far just wish it were easier to scroll

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Chromebook. Volume could be a little louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! I needed a replacement laptop, something small and inexpensive to do some online shopping and Web search. This was it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it! Not the top of the line but definitely serves it purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need. I don't use it often but so far I like all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love this Chromebook. It’s good for traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for my 7 year old for Christmas. Haven’t had any issues thus far. Gets the job done and holds a pretty good charge. Would purchase again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop since November works good just dont like the fact that it seems be used as a cell phone like the web browser don't consider it being a laptop they see it as one big phone and i dont like that and not a lot of the apps are compatible with the goggle play and its frustrating

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear valued customer,

      We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made. I will be letting the related department know about this concern for continuous improvements to the product line. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!

      Best Regards,
      Jonelle,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Need a better quality item.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a defective product. Best Buy was very good in allowing the return and refund. Just saying, this review is on the product itself not turning on correctly, for me as well as the Geek!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 7-year old as her first laptop. So far, so good. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On the move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop did what I needed it to do to keep the grandkids busy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kids who are 6 & 10 they can explore the internet for help with homework or attach their headsets and be gamers all day it does it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect laptop for my 10 year old and his homeschooling. I love that I can put parental controls on and control what he is able to look at.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for internet use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for internet use. Does what it tells you for a chrome book.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time happy with my purchase I would recommend to go with this site

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for searching or browsing but not really for work laptop

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad Chromebook, very fast, but had issues with volume. Used Zoom often and always was told I had an echo or sounded like I was in a tunnel. I returned for a Lenovo Chromebook.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear valued customer, thank you for bringing this to our attention and please allow us to apologize for the inconveniences caused and that you had to return the chromebook. We do appreciate your feedback as this will aid in any improvements that need to be made to the model. We'd love nothing more than to improve your perception of our products and of course, our brand. If you should have any other concerns or feedback we would love to hear it, you can reach out to me directly at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Chromebook for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at an excellent price for my online classes and it is a little shy of storage space, but other than that, it's perfect for my purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale for my child to make homework. It does the work, nothing professional but it is ok. It has solid materials, it runs fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Chromebook for traveling with.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my travel computer. I keep everything in the cloud so the amount of memory is fine with me. What a bargain!

    I would recommend this to a friend