Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the ease of use, affordable price, and compact size of the 11.6" Chromebook. Positive feedback also highlights its satisfactory performance and long battery life, along with its lightweight design. While some users mentioned the screen resolution could be improved, and storage space is limited, the overall experience is considered positive. Many appreciate it as a great value for basic web browsing and everyday tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,219 reviews
  • Rated 5 out of 5 stars

    Good starter for kids

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter as a 1st laptop. I think itll be perfect for qhat she needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chrombook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lightweight chrome book! Perfect for kids or anyone needing a basic chrome book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop I use it everyday it has not crashed yet that’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fantastic Black Friday purchase! It made a wonderful Christmas gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT computer for my grandson. it has everything that he need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for about $110. So far so good. No issues or complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very please with this laptop.....

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my daughter....I am very please with the item....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First ever purchase of Chrome Book

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the money. Easy to use. Very easy and quick transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for Christmas

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful gift for Christmas my kid loved it. Small and easy for what they wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer for checking email and Google docs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! The laptop is in good shape. I use it in Panera Bread and Mcdonald!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints to speak of, works as expected , and does what it is suppose to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for wife, she enjoys it. Uses it daily and have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    son is very happy now.............................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy Beware - Return Policy on Free Software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy automatically added $29.99 of "FREE" software to my cart for this purchase as a "Bundle". When I returned this Chromebook they automatically "Un-Bundled" my purchase and $29.99 was deducted from my refund (since Best Buy doesn't refund software). This happened on an un-opened Chromebook that I never used the software or registered or installed it. If you decide to purchase this Chromebook or any other laptop with "Free" Software, I recommend going into the cart and deleting the "Free" Software before making your purchase. Otherwise, you automatically forego getting a full refund if you return the item.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear about the unfortnate experience you had with this model. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    ASUS Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS - 11.6" Chromebook - Intel Celeron - 4GB Memory is an excellent Chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I am pleased. For what I use this for a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a cheap laptop for my daughter to do her homework

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was really bad, tried different angels so that my eyes wouldn't hurt, unfortunately I couldn't adjust and decided to return it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SaBa

      We're sorry to hear about the unfortunate experience you had with the screen on this model and that you had to return it. For issues with the screen on our Chromebooks we would recommend thate steps in the FAQ below. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support

      [Chromebook] Troubleshooting - How to fix the Display problems of Chromebook: https://www.asus.com/support/FAQ/1042772/ Asus

  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Fast delivery. The product is great, very satisfied.

    I would recommend this to a friend