Customer Ratings & Reviews
- Model:
- CX22NA-211.BB01
- SKU:
- 6449513
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers highly value the ease of use, affordable price, and compact size of the 11.6" Chromebook. Positive feedback also highlights its satisfactory performance and long battery life, along with its lightweight design. While some users mentioned the screen resolution could be improved, and storage space is limited, the overall experience is considered positive. Many appreciate it as a great value for basic web browsing and everyday tasks.
This summary was generated by AI based on customer reviews.
Super laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great functionality! Fast and well lite screen!!!!
I would recommend this to a friendComputer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I like it I recommend it to everyone
I would recommend this to a friendComputers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them making the very best christmas presents.
I would recommend this to a friendGreat chromebook for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. Search the internet and send emails.
I would recommend this to a friendChristmas 2021
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Gift For My Granddaughter For Christmas 2021
I would recommend this to a friendHome School Okay, Gaming Not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Parents who need to home school their kids will be okay with this purchase, once your kid wants to game, fo-get-about-it (with a strong NY accent)
I would recommend this to a friendJust buy a MacBook
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Very outdated, I would just go with a MacBook if you have to money for it.
No, I would not recommend this to a friendSlow with only one kids app installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping it'd be able to handle my son's one application I bought it for but it routinely lags and crashes. Considering returning.
No, I would not recommend this to a friendMeh - Ok for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grabbed this up when it was on a deep discount (relatively speaking). These "basic" set ups were overpriced to start with.
No, I would not recommend this to a friendFair notebook for what I needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best out there but gets basics done and allows for cheap way to access internet and basic functions.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ryancwill,
Thank you so much for the feedback, we are happy to hear that it meets your needs. If you have any technical concerns that reflect a 3-star, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to offer a quick resolution to your case. Your feedback is essential as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Cons mentioned:Screen quality
My opinion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad quality, runs slow. Pay the extra money you will be glad you did!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Disney06,
We certainly understand your disappointment regarding the slow system performance of the Chromebook.
On the contrary, lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent system that is perfect for running basic and light computing applications, without compromising system stability and performance. Since this is a web-based computer and relies on an internet connection for system stability and performance, please verify if the unit has access to a stable and a high-speed internet service. Also, by clearing browsing history and minimizing the number of opened browser tabs will help improve and maintain optimum system stability and performance. Also, ensure the unit is running with the most current OS update.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Save your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got 2 uses out of this before it stopped charging and turning on completely
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dana,
It's unfortunate to hear that your Chromebook stopped charging and won't power on. Please allow us to make your experience with ASUS a better one. Have you tried doing a Hard Reset? Please follow the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107016623-0081) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042761/
asus chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i guess it would have been ok if i kept it. no problems just didnt do anything my laptop or tablet could do
I would recommend this to a friend- Pros mentioned:Size
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little chromebook. Having a lot of trouble hooking up a printer.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Keysersoze,
We're sorry to hear that you're having issues hooking upma printer to this model. Are you using a cloud ready printer? A cloud ready printer is recommended when connecting a printer with this model.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Not as described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not come with a charger not was it listed that way
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BrandonmichaelB,
We are sorry to hear that you did not receive your product with a charger. This should definitely not be the case so we recommend reaching out to Best Buy and request the missing charger for your product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2107016623-0080" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook stopped working after a few months I don't recommend this product
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear RRDC,
We're sorry to hear about the unfortunate experience you had with your Chromebook not working. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. Have you tried doing a Hard Reset? Please attempt the steps from the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N200895398-0026) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042742/
NOT WORTH IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CHROMEBOOKS ARE TRASH YOUR BETTER OFF GETTING A ACTUAL LAPTOP
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CQuinones,
We sincerely apologize for the poor experience you are having with your ASUS Chromebook. What changes would you recommend for this chromebook that would make you rate this product higher? We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2206004573-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice chrome book and works fine it should have touch too. Sometimes it doesn’t connect to wifi.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear valued customer, We're sorry to hear about the unfortunate experience you're having with the chromebook. Please ensure that wi-fi is on and the network that you want to connect to works with the chromebook. If you are still experiencing issues we would recommend that you back up your data and perform a powerwash. Please see following for details on how to do so: https://www.asus.com/us/support/FAQ/1042702/ We value your feedback and concerns as this will aid in any improvements that need to be made. If you have any further technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It small. Good for a kids back up computer But runs slow
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kk35,
Absolutely, it is good for kids and adult, as well, whose looking for a laptop that will run basic or light computing applications.
We certainly understand your disappointment regarding the slow system performance of the Chromebook. Since this is a web-based computer and it relies on an internet connection for system stability and performance, please verify if the laptop has access to a stable and a high-speed internet service. Also, by clearing browsing history and minimizing the number of opened browser tabs will help improve and maintain optimum system stability and performance. Also, please check if it is running with the most current OS update.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
I would buy another or recommend this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what it is.... a cheap notebook it does the job and has a nice layout.
I would recommend this to a friend